Family Time Coordinator

Arapahoe County Government; Aurora (CO); On-site; USD 30,000 - 44,000; Full time

Job summary

Arapahoe County Government seeks a Family Time Coordinator in Aurora to provide transportation for children in the care of families, ensuring safety during supervised visits and using trauma-informed practices.

The role requires a High School Diploma or GED and two years of public contact in a service setting, with pre-employment checks. Shifts run about 10:00 AM–6:30 PM or 10:30 AM–7:00 PM, and location is on-site at CentrePoint or Arapahoe Plaza.

Qualifications

• Excellent organizational skills in a high-volume, high-stress environment.
• Proven problem-solving skills and ability to interpret regulations.
• Knowledge of computer systems and ability to learn various applications.

Responsibilities

• Provide transportation for children to and from family time with their caregivers.
• Use crisis intervention, de-escalation, and critical thinking to maintain safety for children.
• Use Trauma Informed Care to ensure a safe environment during transportation.
• Maintain contact with Family Time Coach, caregiver, daycare, and school for timing and plans.
• Address ADA accommodations and report concerns to staff and caseworkers.
• Enter and verify data in Trails, ICM, HS Connects, and other databases.

Skills

Organizational skills

Problem-solving

Regulatory knowledge

Computer skills

Communication with families

Education

High School Diploma or GED

Associate's or Bachelor's degree in a related field

Job description

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Job Number:762
Salary:$21.59-$32.35
Department/Office: Human Services
Division: Child & Adult Protection Services
Location: 14980 E. Alameda Dr., Aurora, CO, 80012
Job Type:Hourly Full-Time
Posting Date: 08/27/2026
Closing Date: 09/10/2026

The Arapahoe County government serves its communities in ways both obvious and obscure. As the beating heart of local and regional government, we’re here for our neighbors on their best days—and their worst. We share our residents’ goals of preserving our quality of life and strive to be the place we’re proud to call home.

Our Mission:

Arapahoe County Department of Human Services (ACDHS) builds strong communities by promoting the safety, independence, and stability of individuals and families.

Our Vision:

To end the cycle of poverty and prevent abuse and neglect of children and vulnerable adults (using an integrated Two-Generation approach).

ACDHS uses an integrated Two-Generation (2Gen) approach to address all of the basic human services needs of the entire family unit. The 2Gen approach begins with a mindset focused on family-centered program design, continues with the alignment of services and resources within the department as well as across multiple organizations, resulting in coordinated services to children and adults together (family) in order to create long term stability and sustainability.

The 2Gen approach builds well-being for families by focusing equally and intentionally on high-quality services in five areas of focus: early childhood education, adult education and employment pathways, economic security, health and well-being and social capital. This approach will help us achieve our core mission of breaking the generational cycle of poverty, preventing neglect and abuse and building strong communities.

The Family Time Coordinator position provides a variety of supportive services to Family Time staff in their work with children who have been placed out of their parents' care due to abuse and neglect and need supervised contact with their parents.The Family Time Coordinator position may work out of either the CentrePoint Plaza or Arapahoe Plaza location. This position requires extensive contact with children and families and is not eligible for remote work. The primary responsibility is transportation, and this position works an 8-hour shift, which may be 10:00 AM-6:30 PM or 10:30 AM-7:00 PM.

* Applicant must list job duties for each previous position. Applications missing this information will not be considered, and a resume along is not sufficient. *

GENERAL DESCRIPTION OF JOB:

The Family Time Coordinator position provides a variety of supportive services to Family Time staff in their work with children who have been placed out of their parents’ care due to abuse and neglect and need supervised contact with their parents.

DUTIES:

• Provide transportation for children to and from family time with their caregivers.
• Use crisis intervention, de-escalation, and critical thinking skills to maintain child physical and emotional safety.
• Use Trauma Informed Care skills to provide and ensure a safe and secure environment for children being transported to and from family time with their parents.
• Maintain consistent contact and communication with the Family Time Coach, caregiver for the child, daycare and/or school to ensure accurate pick up and drop off times, locations, and plans.
• Be aware of and address any special needs or ADA accommodation for the children being transported.
• Report any concerns that occur during transportation to family time staff, assigned caseworker, and other people as needed.
• Enters/uploads information into Statewide Automated Child Welfare Information Systems (Trails), ICM, HS Connects, and other databases. Ensures accuracy of data entry.
• Assist in general program needs including but not limited to scheduling, coverage, transitions, projects, data entry.
• Respond to communication in a timely manner.
• Assist in other program areas and provide support as needed to meet business needs.

REQUIREMENTS:

Skills, Abilities and Competencies:

• Excellent organizational skills and ability to work in a high volume, high stress environment.
• Proven problem-solving skills.
• Ability to analyze and interpret governmental and legal regulations.
• Knowledge of computer systems and ability to learn various technical applications.
• Ability to establish and maintain harmonious professional relationships with other employees, outside agencies and customers.
• Maintains appropriate boundaries and remains in compliance with HIPAA privacy laws.
• Show critical thinking, good judgment and flexibility in prioritizing job duties.
• Show professional behavior in dress attire, written and spoken communication with families, coworkers, and other professionals.

Behavioral Competencies (these are required for all positions at ACG):

• Accountability
• Accessibility
• Inclusivity
• Integrity

Education and Experience:

• High School Diploma or GED
• Two (2) years’ experience* which provided extensive public contact in a service-related field.
• Any equivalent combination of education and work experience that satisfy the requirements of thejob may be considered.

* Associates or Bachelor’s degree in a related human behavioral sciences field** may substitute for two years of experience. ** In order to meet the minimum educational requirements of a human behavioral science degree, the applicant must have a degree with major course work (equivalent to 30 semester hours or 45 quarter hours) in either development of human behavior, child development, family intervention techniques, diagnostic measures or therapeutic techniques such as social work, psychology, sociology, guidance and counseling, and child development.

Preferred Education and Experience:

• Two years’ experience with extensive public contact in a human services-related field.

Pre-Employment Additional Requirements:

• Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR) and background check.
• Possession of a valid Class “R” Colorado Driver’s License or the ability to obtain one within two weeks of appointment.

Post-Employment Requirements:

• Will require fingerprinting and a Colorado Bureau of Investigation (CBI) background check.

WORK ENVIRONMENT:

• Work is generally conducted in a standard office environment and in a vehicle for transporting children to and from the Department.
• Transporter will also pick up and drop off children at daycare facilities, schools, and kin provider homes.

PHYSICAL DEMANDS:

The following are some of the physical demands commonly associated with this position.

• Spends 50% of the time sitting and 50% of the time either standing or walking.
• Occasionally lifts, carries, pulls or pushes up to 20 lbs.
• Occasionally uses cart, dolly, or other equipment to carry in excess of 20 lbs.
• Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.
• Verbal and auditory capacity enabling constant interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.
• Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.
• Visual capacity enabling constant use of computer or other work-related equipment.

Definitions:

• Occasionally: Activity exists less than 1/3 of the time.
• Frequently: Activity exists between 1/3 and 2/3 of the time.
• Constantly: Activity exists more than 2/3 of the time.

** Arapahoe County does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, sexual orientation or any other status protected under the law. It is our intention that all qualified applicants be given equal opportunity in any term, condition, or privilege of employment and that selection decisions are based on job-related factors. Arapahoe County is committed to making employment accessible to persons with disabilities.

** In accordance with Senate Bill 23-058, applicants understand that Arapahoe County will not request or require the applicant to include their age, date of birth, or date of attendance/graduation date on the initial application. Applicants understand that Arapahoe County can request or require an individual to provide documentation including copies of certification, transcripts, and other materials created by a third party. The applicant understands that the applicant can redact, if they so choose, information that identifies age, date of birth, or dates of attendance/graduation from an educational institution on those requested/required certification, transcripts and other materials created by a third party.