Family Support Worker - Grant Funded

City of San Antonio; San Antonio (TX); On-site; USD 53,000 - 88,000; Full time

Job summary

The City of San Antonio is seeking a Family Support Worker to coordinate activities and provide case management for families in need of social services. This role involves engaging with families to meet their goals and addresses challenges such as housing and transportation.

Benefits

Subsidized health care benefits

Paid disability benefits

Paid life insurance

Pension program with matching contributions

Qualifications

• Requires a valid Class 'C' Texas Driver's License.
• Must have or obtain Pediatric CPR and First Aid Certification within 60 days.

Responsibilities

• Coordinates activities for families in need of social services.
• Provides strengths-based case management services.
• Implements relevant social service program frameworks.

Skills

Cultural sensitivity

Communication

Customer service

Education

Bachelor's Degree from an accredited college

Bachelor's Degree in Social Work or related field

Job description

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Job Summary

Under direction, coordinates activities for families in need of social services. Provides strengths-based case management services and utilizes leadership strategies when working with families. Exercises no supervision.

Job Summary

Under direction, coordinates activities for families in need of social services. Provides strengths-based case management services and utilizes leadership strategies when working with families. Exercises no supervision.

This position is a "grant funded" position, therefore unclassified and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.

Work Location

1227 Brady Blvd., San Antonio, TX (78207)

Work Hours

7:45 a.m. - 4:30 p.m., Monday-Friday. Evenings and weekends may be required based on business needs.

Essential Job Functions

• Follows social service program requirements pertaining to families; supports and monitors families' efforts to complete their self-identified goals; and performs timely completion of all case management requirements.
• Provides families with appropriate community resources and linkages and assists families in crisis in areas such as food, housing, clothing, and transportation. Implements the relevant social service program framework components necessary to successfully support families.
• May make home visits as needed.
• Provides case management to families in social service programs.
• Assists in offering families opportunities to be involved in group activities such as parent advisory groups, policy groups, and educational activities based on interest and need.
• Provides opportunities for children and families to participate in family educational programs and for parents to participate in the development of the programs' educational curriculum.
• Provides engagement and educational activities that meet the on-going and expressed needs of families.
• Provides support with Health and Oral Health requirements and ensures timely follow-up to complete necessary compliance requirements.
• Collaborates with program staff to provide opportunities to families, including child growth and development, parenting skills, child abuse prevention, guidance and discipline, medical, dental, nutritional, and mental health, disabilities, family literacy, and community advocacy.
• Assists families through the transition within the social services program.
• May participate in recruitment activities for social service programs and help with the enrollment process, including completing the required forms.
• Participates in application events which may involve occasional evening and weekend hours.
• Performs related duties and fulfills responsibilities as required.
  
  

Job Requirements

• Bachelor's Degree from an accredited college or university.
• Valid Class 'C' Texas Driver's License.
• Current Pediatric CPR and First Aid Certification required or must obtain Pediatric CPR; and First Aid Certification within first 60 days in position.
  
  

Preferred Qualifications

• Bachelor's Degree in Social Work or related field.
• Two (2) years' experience in social work, family support, or related field.
• A parent of a current or former participant in a Head Start program.
• Fluent in English/Spanish.
  
  

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
  
  

Knowledge, Skills, And Abilities

• Knowledge of cultural differences and sensitivity to the implications of culture for service delivery
• Ability to establish mutually respectful partnerships with families to enhance the quality of their lives and their communities
• Skill in utilizing a personal computer and associated software programs
• Ability to operate a computer keyboard and other basic office equipment
• Ability to maintain good relationships with stakeholders (including current and potential clients, community, and co-workers), focusing on providing excellent and culturally sensitive customer service and presenting a positive image of the City in all community and stakeholder interactions
• Ability to respect and respond competently to the culture, traditions, lifestyle, language, and values of each family
• Ability to maintain a working environment which encourages mutual respect and congenial relationships between employees and is free from all forms of harassment
• Ability to utilize various learning techniques in the successful delivery of family and community support services
• Ability to develop, implement, and evaluate new programs
• Ability to communicate clearly and effectively
• Ability to perform all the essential functions of the position, with or without accommodations
• Ability to work primarily in an office environment
  
  

Benefits Information

The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.

For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:

http://www.sanantonio.gov/hr/employee_information/benefits/index.asp

Note

• Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
• Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.
  
  

Additional Information

The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.

01

Are you a current regular full time or part time CoSA employee?

• Yes - I am a Full Time City Employee.
• Yes - I am a Part Time City Employee.
• No - I am not a Full Time or Part Time City Employee.
  
  

02

Are you a veteran or active member of the armed forces?

• Yes
• No
  
  

03

Are you a San Antonio Ready to Work Program (SAR2W) or Train for Jobs San Antonio Program (TfJSA) participant?

• Yes - SA Ready to Work Program
• Yes - Train for Jobs SA Program
• Yes - Both Programs
• No
  
  

04

What best describes your highest level of education at the end of the current semester?

• Some High School
• High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency
• 30+ completed semester hours (credits) from an accredited college or university
• 60+ completed semester hours (credits) from an accredited college or university
• Associate's Degree from an accredited college or university
• 90+ completed semester hours (credits) from an accredited college or university
• 120+ completed semester hours (credits) from an accredited college or university
• Bachelor's Degree from an accredited college or university
• Master's Degree from an accredited college or university
• PhD, JD, or other Post Graduate Degree from an accredited college or university
• None of the above
  
  

05

Do you have a Bachelor's Degree (or higher) from an accredited college or university in Education, Social Work, Psychology, or a related field?

• Yes
• No
  
  

06

How many years of experience do you have in social work, family support, or related field?

• None
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years
• 11 years
• 12 years
• 13 years
• 14 years
• 15 years +
  
  

07

Do you have a valid Driver's License?

• Yes
• No
  
  

08

Are you a current or former participant in a Head Start program?

• Yes
• No
  
  

09

Please rate your ability to read, write, and speak Spanish: Read: Beginner, Intermediate, Advanced, Fluent, None Write: Beginner, Intermediate, Advanced, Fluent, None Speak: Beginner, Intermediate, Advanced, Fluent, None

10

Please list any other languages you are fluent in reading, writing, and speaking:

11

How many years of experience do you have working with children and families?

• None
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years+
  
  

12

Please describe your relevant experience in social work, case management, and/or family support. If you do not have experience, answer "n/a".

13

Please describe your experience in community outreach and conducting family meeting home visits. If you do not have experience, answer "n/a".

14

Please summarize your experience working with families of limited resources. If you do not have experience, answer "n/a".

15

Please site the number of years and describe your Head Start or related experience. If you do not have experience, answer "n/a".

16

What benefits would a child with a disability gain from participating in the Head Start Program? Or; Describe what support you would provide a family with a child with a disability.

17

I acknowledge this position is Grant Funded. (Positions that are "grant funded" are unclassified and have no disciplinary appeal rights to the Municipal Civil Service Commission and are likewise subject to at-will employment status and can be terminated at any time for any reason.)

• I acknowledge
  
  

18

I understand for this position if I do not possess a current Pediatric CPR and First Aid Certification, I must obtain within 60 days of employment. I have the ability to fulfill this requirement.

• Agree
• Disagree
  
  

19

I understand that if I have a need for a reasonable accommodation to participate in the recruitment and interview process, I can contact the Human Resources Department at [e-mail] or 210-207-8705. I further understand that if an accommodation is necessary to perform the position for which I have applied, I can contact HR after an offer has been extended.

• I acknowledge.
• Required Question

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Government Administration

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