Family Support Worker

Placements24; Roanoke (VA); Hybrid; USD 11,000 - 14,000; Full time

Benefits offered by this job

Professional development

Flexible schedule

Job summary

Placements24 is seeking a Family Support Worker to provide in-home guidance and connect families with essential services in the East London and Eastern Cape region. The role emphasizes parenting support, resource navigation, and building resilience within the family unit.

You will conduct assessments, develop joint support plans, and lead parent workshops while maintaining confidential records. This position allows remote work with necessary on-site client engagement, requiring reliable

Qualifications

• Diploma or certificate in Social Work or related field.
• Minimum 2 years of experience with families in support/outreach.
• Knowledge of child development and family systems.
• Excellent communication and empathetic skills.
• Ability to build trust with diverse populations.

Responsibilities

• Provide in-home support and guidance to families.
• Help families develop parenting skills and communication.
• Connect families to community resources and services.
• Conduct initial needs assessments and develop support plans.
• Organize workshops for parents and families.
• Maintain confidential records and progress reports.
• Collaborate with other professionals supporting families.

Skills

Excellent communication

Active listening

Empathy

Rapport building

Time management

Education

Diploma or cert in Social Work / Community Development

Job description

About the Role

Our client is a community-focused organization committed to strengthening families and empowering individuals through comprehensive support services. We are looking for a dedicated and compassionate Family Support Worker to join our team, serving the East London , Eastern Cape region. This role focuses on providing practical assistance, guidance, and emotional support to families facing various challenges, including parenting difficulties, financial strain, or social isolation. The Family Support Worker will conduct home visits, facilitate access to community resources, and help families build resilience and achieve their goals. The ideal candidate will possess excellent interpersonal skills, a non-judgmental attitude, and a deep understanding of family dynamics and community support systems. You will be a trusted ally for families in East London , making a tangible difference in their lives and contributing to a stronger community fabric in the Eastern Cape . This role offers the flexibility of remote work with necessary on-site client engagement.

Key Responsibilities

• Provide in-home support and guidance to families to address identified needs.
• Assist families in developing parenting skills and effective communication strategies.
• Connect families with relevant community resources, such as social services, healthcare, and educational programs.
• Offer emotional support and build trusting relationships with clients.
• Conduct initial assessments of family needs and develop collaborative support plans.
• Facilitate access to essential services and advocate for families when necessary.
• Organize and lead workshops or group sessions for parents and families.
• Maintain confidential client records and prepare regular progress reports.
• Collaborate with other professionals and agencies involved in supporting families in East London .
• Promote child safety and well-being within the family environment.

Requirements

• Diploma or relevant certificate in Social Work, Community Development, or a related field.
• Minimum of 2 years of experience working with families in a support or outreach capacity.
• Knowledge of child development, family systems, and community resources.
• Excellent communication, active listening, and empathetic skills.
• Ability to build rapport and trust with diverse populations.
• Proficiency in basic record-keeping and report writing.
• Understanding of the social landscape and challenges in the Eastern Cape .
• Valid driver's license and access to reliable transportation for home visits.
• Ability to work independently and manage time effectively.
• Experience with remote communication tools for client check-ins and team meetings.

Benefits

Our client offers a competitive salary, opportunities for training and professional development, and a supportive team environment. This role provides the profound satisfaction of empowering families and contributing to positive social change in the East London community. The remote aspect of the role offers flexibility in managing your work schedule. Join an organization dedicated to making a real difference in the lives of families throughout the Eastern Cape .