Family Support Staff - PT

Auberle Group; Duquesne (Allegheny County); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Paid time off

11 paid holidays

Retirement plan

Tuition reimbursement

Professional development

Job summary

Auberle operates homeless shelters to assist individuals and families in securing long-term housing. Staff engage clients to address housing needs, gather documents, and connect to resources for food, healthcare, and benefits.

You will help with housing applications, budgeting, and compliance with shelter rules, while supporting clients through intake, placement, and ongoing case management tasks at sites in McKeesport and Duquesne.

Qualifications

• Case management experience or coursework
• Strong communication and interpersonal skills
• Ability to maintain accurate documentation
• Comfort with assisting individuals and families

Responsibilities

• Engage individuals and families to support housing goals.
• Gather vital documents from shelter entrants.
• Identify urgent needs and connect to resources.
• Assist with housing applications and opportunities.
• Complete household budgets and verify income/expenses.
• Conduct room inspections and ensure compliance with program rules.
• Support travel to trainings and meetings as required.

Skills

Case management

Communication

Documentation

Interpersonal skills

Education

High school diploma/GED

Job description

Auberle strengthens thousands of individuals and families each year, helping to build strong communities. Auberle has evolved into a premier multi-service agency with programs spanning Workforce Development, Housing, Foster Care, Young Adult Services, and Behavioral Health. Auberle’s mission is to help build strong individuals, families, and communities.In 2019, Ward Home joined the Auberle family and has three programs in our Young Adult Services Department.Program Description:The Auberle Homeless Shelters work with individuals and families to obtain and maintain long term housing solutions through case management, the development of life skills, and connection to resources.Position Title and Overview: Support StaffEngage individuals and families to support them in achieving their housing goals and addressing their housing needs.Working with individuals and families as they enter and stay at the shelter to gather vital documents.Identify participants urgent needs such as food, clothing, healthcare, education, and benefits and connect to resources.Support participants in finding housing opportunities and completing applications.Connect to additional resources such as employment, transportation, childcare.Complete household budgets and verify income and expenses.Conduct room inspections and ensure compliance with the participant program agreement for all rules and regulations.Location and Travel Requirements:This position is primarily located in McKeesport and Duquesne. All positions are also expected to come to training, meetings, and other events at Main Campus in McKeesport, as scheduled.The travel required for this position is minimalPosition Requirements:Act 33/34 and FBI Clearances required.High school diploma/GED.Valid PA driver’s license, vehicle, registration, and proof of insurance.This position is shift work and shifts may include weekends, evenings, overnight, and holidays.Great Benefits:Comprehensive health insuranceGenerous paid time off, plus 11 paid holidaysRetirement savings plan and company matchTuition reimbursement and loan repayment assistanceProfessional development and training opportunitiesA commitment to work-life balanceApply Here:If you are mission-driven, passionate about helping others, and eager to succeed, we encourage you to apply. To join our team, please apply at https://www.auberle.org/careersLearn more about us at www.auberle.orgAuberle is an Equal Opportunity Employer. We provide equal employment opportunities to all individuals regardless of race, color, national origin, sex, disability, age, or any other characteristic protected by law.