Family Support Staff

Auberle

McKeesport (Allegheny County)

On-site

USD 32,000 - 48,000

Full time

14 days+

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Benefits offered by this job

Health insurance
Paid time off
Retirement savings plan with company 2

Job summary

Auberle seeks a dedicated Support Staff member to assist individuals and families housed in shelters in achieving housing goals and addressing immediate needs. The role involves gathering essential documents as clients enter and stay at the shelter, and coordinating services to stabilize housing situations.

Responsibilities include identifying urgent needs, connecting to resources, assisting with housing applications, and supporting budgets, inspections, and compliance with program rules.

Qualifications

  • Act 33/34 and FBI Clearances required.
  • High school diploma/GED.
  • Valid PA driver's license, vehicle, registration, and proof of insurance.
  • This position is shift work and shifts may include weekends, evenings, overnight, and holidays.

Responsibilities

  • Engage individuals and families to support them in achieving their housing goals and addressing their housing needs.
  • Work with individuals and families as they enter and stay at the shelter to gather vital documents.
  • Identify participants urgent needs such as food, clothing, healthcare, education, and benefits and connect to resources.
  • Support participants in finding housing opportunities and completing applications.
  • Connect to additional resources such as employment, transportation, childcare.
  • Complete household budgets and verify income and expenses.
  • Conduct room inspections and ensure compliance with the participant program agreement for all rules and regulations.

Education

High school diploma/GED

Job description

Program Description

Auberle Homeless Shelters work with individuals and families to obtain and maintain long term housing solutions through case management, the development of life skills, and connection to resources.

Position Title and Overview: Support Staff
  • Engage individuals and families to support them in achieving their housing goals and addressing their housing needs.
  • Working with individuals and families as they enter and stay at the shelter to gather vital documents.
  • Identify participants urgent needs such as food, clothing, healthcare, education, and benefits and connect to resources.
  • Support participants in finding housing opportunities and completing applications.
  • Connect to additional resources such as employment, transportation, childcare.
  • Complete household budgets and verify income and expenses.
  • Conduct room inspections and ensure compliance with the participant program agreement for all rules and regulations.
Location and Travel Requirements

This position is primarily located in McKeesport and Duquesne. All positions are also expected to come to training, meetings, and other events at Main Campus in McKeesport, as scheduled. The travel required for this position is minimal.

Position Requirements
  • Act 33/34 and FBI Clearances required.
  • High school diploma/GED.
  • Valid PA driver's license, vehicle, registration, and proof of insurance.
  • This position is shift work and shifts may include weekends, evenings, overnight, and holidays.
Great Benefits
  • Comprehensive health insurance
  • Generous paid time off, plus 11 paid holidays
  • Retirement savings plan and company match
  • Tuition reimbursement and loan repayment assistance
  • Professional development and training opportunities
  • A commitment to work-life balance

Apply at https://www.auberle.org/careers

Auberle is an Equal Opportunity Employer. We provide equal employment opportunities to all individuals regardless of race, color, national origin, sex, disability, age, or any other characteristic protected by law.

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