Family Support Specialist - Family Center - E/O Weekend

Samaritas; Westland (MI); On-site; USD 22,000 - 31,000; Full time

Job summary

Samaritas is hiring a Family Support Specialist in Westland, Michigan. The role focuses on direct care and supporting families navigating challenging life situations, with duties including daily living assistance, safety monitoring, and documentation.

The position involves de-escalating moments, coordinating resources, and maintaining a clean, welcoming environment. Afternoon/evening shifts and every-other-weekend work are required.

Qualifications

• Experience in direct care, residential services, or community programs preferred.
• Training in Social Work, Human Services preferred.
• Ability to work afternoon/evening and weekend shifts.

Responsibilities

• Direct Care & Resident Support: Assist families with daily living activities per service plans.
• Monitoring & Safety: Observe and document resident behavior; de-escalate when needed.
• Medication & Documentation: Assist with medication administration per policies; document services.
• Intake & Resource Support: Handle intake via phone/walk-ins; connect to community resources.
• Housekeeping & Facility Support: Light housekeeping; assist with meal prep and spaces.
• Team Support: Mentor new staff; assist with onboarding and training.

Skills

Communication skills

Observation skills

Problem-solving

Empathy

Teamwork

Education

Social Work coursework

Job description

Location: Westland, Michigan
Schedule: 3 pm - 11:30 pm ~ Every other weekend
Pay: $19.00 per hour

Now Hiring: Family Support Specialists

Location: Westland, Michigan
Schedule: 3 pm - 11:30 pm ~ Every other weekend
Pay: $19.00 per hour

Support Families in Transition. Lead with Compassion.

Are you someone who leads with empathy and thrives in a dynamic, hands-on environment? Join Samaritas as a Family Support Specialist, where no two days are the same—and every day makes a difference.

In this role, you’ll provide direct support to families navigating challenging life situations. From assisting with daily living needs to de-escalating difficult moments, you’ll be a steady, compassionate presence for individuals working toward stability and independence.

Why Samaritas?

Samaritas is a Michigan-based, faith-driven human services organization committed to empowering individuals and building stronger communities. We meet people where they are—without judgment—and walk alongside them toward a better future.

What You’ll Do

Direct Care & Resident Support

• Assist families with daily living activities based on individual service plans
• Support residents with hygiene, meals, and maintaining a safe, clean-living space
• Prepare rooms for new residents and help maintain a welcoming environment

Monitoring & Safety

• Observe and document resident behavior and daily activity
• Respond to and help de-escalate challenging situations
• Report incidents and concerns to leadership in a timely manner

Medication & Documentation

• Assist with medication administration in accordance with policies
• Maintain accurate documentation of services, activities, and observations

Intake & Resource Support

• Assist with intake processes, including phone and walk-in inquiries
• Connect individuals to community resources and support services

Housekeeping & Facility Support

• Perform light housekeeping duties, including cleaning resident rooms and shared spaces
• Support kitchen operations, including meal prep and cleanup

Team Support

• Serve as a mentor to new staff and assist with onboarding and training
• Collaborate with team members to ensure quality care and program success

What You Bring

• Training or coursework in Social Work, Human Services, or related field preferred
• At least 1 year of experience in direct care, residential services, or community-based programs preferred
• Ability to adapt to an ever-changing environment with professionalism and compassion
• Strong communication, observation, and problem-solving skills
• Commitment to treating all individuals with dignity and respect

Additional Requirements

• Must obtain and maintain Food Handler’s Basic Certification
• Ability to work assigned afternoon/evening shifts and weekend schedule

Why This Role Matters

You’ll be a consistent source of support for individuals during times of uncertainty—helping create stability, safety, and a sense of belonging when it’s needed most.

Make an Impact That Matters

If you’re ready for meaningful, hands-on work where your compassion and flexibility shine, we’d love to connect.

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