Family Support Specialist 2

ViziRecruiter,LLC.; Miles City (MT); On-site; USD 28,000 - 32,000; Full time

Job summary

Yellowstone Boys and Girls Ranch (YBGR) seeks a Family Support Specialist 2 to join our Montana care team. You will design personalized plans and deliver hands-on support that strengthens youth resilience in homes, schools, and the community.

Work alongside therapists, educators, and families to implement evidence-based interventions, maintain accurate EMR documentation, and participate in ongoing training and supervision to improve outcomes for youth and families.

Qualifications

• Bachelor’s degree in a human services field or equivalent experience.
• 6 years’ human services experience may substitute for the degree.
• Must be at least 21 years old.

Responsibilities

• Empower Families: Assess needs and deliver targeted interventions.
• Design Impactful Plans: Create individualized strategies for youth.
• Deliver Direct Support: Provide in-home, school, and community care.
• Collaborate for Success: Work with therapists, educators, families, and others.
• Documentation: Maintain EMR records accurately and in standards.
• Drive Organizational Excellence: Support PQI initiatives and agency goals.
• Model Professionalism: Represent YBGR with integrity and compassion.
• Champion Safety & Compliance: Follow policies and safety standards.
• Lead with Initiative: Identify challenges and propose solutions.
• Engage in Growth: Participate in supervision and ongoing training.
• Honor Diversity: Practice cultural humility with diverse families.
• Adapt and Contribute: Take on additional mission-driven tasks.

Skills

Rapport building

Interpersonal skills

Active listening

Conflict resolution

Independent and collaborative work

EMR documentation

Microsoft Office 365

Reliability

Ethical decision-making

Safety and compliance

Education

Bachelor's in human services

Experience-based substitution

Tools

EMR system

Microsoft Office 365

Job description

Introduction

YBGR, WHERE YOU CAN MAKE A DIFFERENCE

We have employees providing services to youth throughout Montana, working to change the trajectory of children's livesand havinga positive impact.

We are a family of YBGR staff providing services to youth throughout Montana, working to change the trajectory of children's lives – to help them heal and recover!

Overview

At Yellowstone Boys and Girls Ranch (YBGR), Family Support Specialists are changemakers—driving transformation in the lives of youth and families. This role is a powerful blend of compassion, strategy, and action, delivering in-home support and evidence-based interventions that strengthen emotional, social, and physical well-being.

As a Family Support Specialist 2, you’ll be at the heart of a collaborative care team, designing personalized plans and delivering hands‑on support that empowers youth to thrive—in their homes, schools, and communities. Your work creates safe, nurturing environments where resilience grows, and futures are reimagined.

Starting Salary Range:$20.38 - $22.94 per hour. Salary reflects steps 1-5 of an 11-step pay schedule. The starting salary will be determined based on the applicant’s education and relevant experience.

Responsibilities

• Empower Families: Assess needs and deliver targeted interventions that strengthen the family system and promote lasting change.
• Design Impactful Plans: Develop individualized strategies using evidence-based practices to support youth in overcoming challenges.
• Deliver Direct Support: Provide care in diverse settings including in the home, school, and community, in compliance with agency standards.
• Collaborate for Success: Partner with treatment teams, supervisors, educators, clinicians, families, and community stakeholders to build comprehensive treatment plans. Meet with assigned Therapist for weekly case consultation, training, and guidance.
• Documentation: Accurately complete all required documentation in the Electronic Medical Record (EMR) system in compliance with agency standards.
• Drive Organizational Excellence: Contribute to agency-wide goals through active participation in Performance Quality Improvement (PQI) initiatives.
• Model Professionalism: Represent YBGR with integrity, compassion, and a commitment to its core values.
• Champion Safety & Compliance: Uphold all organizational policies, procedures, and safety standards.
• Lead with Initiative: Identify challenges and proactively seek solutions that benefit youth and families.
• Engage in Growth: Participate in regular supervision, coaching, and ongoing training to enhance your impact.
• Honor Diversity: Serve with cultural humility and awareness of the socioeconomic backgrounds of those you support.
• Adapt and Contribute: Take on additional responsibilities as needed to support the mission of YBGR and client needs.

Requirements

• Must be at least 21 years of age.
• Successful completion of fingerprint criminal background check and child abuse registry clearance as required by the State of Montana.
• Education: Bachelor’s degree in a human services field or equivalent combination of education and experience (6 years’ human services experience = Bachelor’s degree; each year of post‑secondary human services education = 1 year of experience).

Required Abilities/Skills

• Demonstrated ability to build rapport with youth and families while maintaining appropriate therapeutic boundaries.
• Strong interpersonal and communication skills, including active listening and conflict resolution.
• Ability to work both independently and collaboratively as part of a treatment team.
• Proficiency in electronic documentation, typing at least 35 words per minute; familiarity with Microsoft Office 365 preferred.
• Consistent attendance and reliability in performance of duties.
• Sound judgment, ethical decision-making, and the ability to remain composed in high‑stress situations.
• Will be required to drive company or personal vehicle to other YBGR locations and/or families’ homes, schools, and communities to meet with employees, youth, families, or other stakeholders
• Commitment to YBGR's values: Faith, Integrity, Relationship, and Stewardship.
• Willingness to obtain First Aid/CPR and Violence Intervention Prevention certifications.