Family Support Specialist 1

ViziRecruiter,LLC.; Missoula (MT); On-site; USD 26,000 - 30,000; Full time

Job summary

Yellowstone Boys and Girls Ranch is seeking a Family Support Specialist I to help youth and families across in-home, school-based, and community settings, using evidence-based interventions. You will work with treatment teams, educators, and families to develop individualized plans, provide therapeutic support, and ensure accurate EMR documentation.

Starting pay is $19.21–$21.62 per hour with steps in the pay scale; relocation or mileage support may be offered and opportunities for professional

Qualifications

• Bachelor's degree in human services or equivalent combination of education and experience.
• Background checks: fingerprint and child abuse registry clearance as required by Montana.
• Valid driver's license and ability to drive to various locations as needed.

Responsibilities

• Develop individualized plans and evidence-based intervention strategies tailored to each youth.
• Direct youth support in school, home, and community settings per agency standards.
• Collaborate with treatment teams, educators, and families to ensure comprehensive care; meet with Therapist weekly.
• Accurately complete documentation in the EMR system in line with agency standards.
• Support YBGR’s mission through PQI initiatives and organizational objectives.
• Maintain professional conduct and represent YBGR positively to stakeholders.
• Participate in supervision, professional development, and required training.
• Perform additional responsibilities to support agency operations and client needs.

Skills

Rapport with youth

Active listening

Interpersonal communication

EMR documentation

Education

Bachelor’s degree in human services

Job description

Introduction

YBGR, WHERE YOU CAN MAKE A DIFFERENCE

We have employees providing services to youth throughout Montana, working to change the trajectory of children's livesand havinga positive impact.

We are a family of YBGR staff providing services to youth throughout Montana, working to change the trajectory of children’s lives – to help them heal and recover!

Click here to learn more about the Day in the Life of a Family Support Specialist 1.

Overview

At Yellowstone Boys and Girls Ranch, Family Support Specialists are catalysts for positive change, helping youth and families build stronger, healthier futures. This role blends compassionate in-home, school-based, and community support with evidence-based interventions to foster the social, emotional, and physical well-being of children. By empowering youth to thrive in their homes, schools, and communities, Family Support Specialists make a lasting difference in daily life and beyond.

Working closely with treatment teams, educators, and families, Family Support Specialists craft personalized care plans and deliver tailored support to address challenges, promote positive coping strategies, and create safe, nurturing environments where youth can flourish.

Starting Salary Range:$19.21 - $21.62 per hour. Salary reflects steps 1-5 of an 11-step pay schedule. The starting salary will be determined based on the applicant’s education and relevant experience.

Responsibilities

• Develop Individualized Plans: Create and implement evidence-based intervention strategies tailored to the unique needs of each youth.
• Direct Youth Support: Provide consistent, therapeutic support in school, home, and community environments in compliance with agency standards.
• Collaboration: Partner with treatment teams, supervisors, educators, community stakeholders, and families to ensure comprehensive care and support for youth. Meet with assigned Therapist for weekly case consultation, training, and guidance.
• Documentation: Accurately complete all required documentation in the Electronic Medical Record (EMR) system in compliance with agency standards.
• Organizational Contribution: Support YBGR’s mission and strategic goals by participating in Performance Quality Improvement (PQI) initiatives and organizational objectives.
• Professional Representation: Maintain professional conduct and represent YBGR positively to internal and external stakeholders.
• Ongoing Development: Participate in regular supervision, professional development, and required training.
• Other Duties: Perform additional responsibilities as assigned to support agency operations and client needs.

Requirements

• Must be at least 21 years of age.
• Successful completion of fingerprint criminal background check and child abuse registry clearance as required by the State of Montana.
• Education: Bachelor’s degree in a human services field or equivalent combination of education and experience (6 years human services experience = Bachelor’s degree; each year of post‑secondary human services education = 1 year experience).

Required Abilities/Skills

• Demonstrated ability to build rapport with youth and families while maintaining appropriate therapeutic boundaries.
• Strong interpersonal and communication skills, including active listening and conflict resolution.
• Ability to work both independently and collaboratively as part of a treatment team, including with the assigned school district.
• Proficiency in electronic documentation, typing at least 35 words per minute; familiarity with Microsoft Office 365 preferred.
• Consistent attendance and reliability in performance of duties.
• Sound judgment, ethical decision-making, and the ability to remain composed in high‑stress situations.
• Will be required to drive company or personal vehicle to other YBGR locations and/or families' homes, schools, and communities to meet with employees, youth, families, or other stakeholders.
• Commitment to YBGR’s values: Faith, Integrity, Relationship, and Stewardship.
• Willingness to obtain First Aid/CPR and Violence Intervention Prevention certifications.