Family Support Specialist

Mdwellness; Salisbury (MD); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO 120 hours/yr + 9 holidays

Medical coverage (ICHRA)

Life Insurance

401(k) with company match

EAP program

Annual incentive plan

Training and onboarding

Clinical supervision

Collaborative team environment

Job summary

Maryland Wellness, at the Salisbury location, seeks a Family Support Specialist to support youth and families using expressive arts and mindfulness. You will manage caseloads, coordinate with clinicians, and implement treatment plans to build resilience and coping skills.

Qualifications include a Bachelor’s in social work, psychology, or related field and 1 year of clinical experience. Travel to multiple locations may be required.

Qualifications

• Bachelor's degree in social work, psychology, or related field.
• 1 year of clinical counseling experience.
• Willingness to travel to various locations.

Responsibilities

• Manage an assigned caseload, collaborating with families to assess needs and implement treatment interventions.
• Work with clinicians, utilizing community resources and services to support youth and families.
• Use treatment-plan tools to boost behavioral, communication, coping, and problem-solving skills.
• Provide direct intervention to youth and families through role playing and crisis de-escalation.
• Adapt interventions to meet specific needs and goals of each youth and family.
• Coach clients on ongoing condition management with skills training and expressive techniques.
• Collaborate with multidisciplinary teams to ensure quality client care and service utilization.
• Document progress, maintain records, and ensure HIPAA compliance.

Education

Bachelor's degree in social work, psychology, or related field

Job description

About Maryland Wellness

At Maryland Wellness, we foster hope, dignity, and growth by providing compassionate behavioral health and wellness services and the skills needed to strengthen lives, relationships, and communities. Our vision is a Maryland where every individual has access to behavioral health and wellness support that empowers them to heal, grow, thrive, and reach their full potential.

At our Salisbury location, we are a growing outpatient mental health center providing comprehensive mental health services to Wicomico, Worcester, and Somerset Counties. Our approach to healing and wellness is focused on mind, body, and spirit, as we aim to inspire our clients to make healthy choices that support their wellbeing and personal success. We are seeking Family Support Specialists who love empowering their clients and want to be part of a team families here can count on for the long haul.

Our team is guided by values of Compassion, Commitment, Respect, Collaboration, Transparency, and Innovation, and we extend those same values inward, fostering a supportive workplace where staff feel valued, resourced, and able to do their best work.

SUMMARY OF POSITION:

As a Family Support Specialist at The Personal Wellness Center's Blooming Lotus Project, you will join an elite clinical team at the first expressive arts therapy Child and Adolescent Wellness Center on the Eastern Shore of Maryland. Using a combination of the Montessori method and Howard Gardner's Multiple Intelligences, the program meets children and adolescents in the way they learn best, allowing youth to engage with their inner and outer worlds with excitement and security. Through expressive arts and mindfulness, the Family Support Specialist helps youth build resilience, increase problem solving and coping skills, and express their emotions in healthy ways. This role manages an assigned caseload, working alongside clinicians and families to carry out each youth's clinical treatment plan through direct intervention, crisis intervention, and case management.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage an assigned caseload, collaborating with families to assess needs and implementing treatment interventions outlined in the youth's clinical treatment plan, including crisis intervention and case management.
• Work closely with assigned clinicians, utilizing community resources and services to support youth and families.
• Employ tools and activities from treatment plans to enhance behavioral, communication, coping, and problem solving skills in youth.
• Provide direct intervention to youth and families through techniques such as role playing, behavior modification, and crisis de-escalation.
• Adapt interventions to meet the specific needs and goals of each youth and family.
• Coach clients on how to manage their ongoing conditions, providing skills training and expressive techniques that help them develop positive behavioral changes.
• Collaborate with the Center's multidisciplinary holistic teams to provide excellence in client care, program offerings, and utilization of services.
• Document progress, maintain records, and ensure compliance with HIPAA security standards.
• Attend required training on evidence based practices and stay updated on industry trends.

QUALIFICATIONS:

• Ability to teach positive behavior and stress management, provide crisis intervention, and build strong rapport with families.
• Flexibility to adapt to the needs of youth and families, both independently and within a team.
• Knowledge of child development, positive parenting techniques, and available community resources.
• Intermediate to advanced knowledge of mental health challenges, child development, personality development, and modalities of treatment.
• Strong written and verbal communication skills to appropriately meet client, diagnostic, business, and outside resource needs.
• Interest in providing services to children and adolescents is required.
• Bilingual in Spanish and English or Creole and English is preferred, but not required.
• Preferred: interest in offering support beyond individual appointments, such as workshops aligned with your areas of expertise or populations served, group sessions, community based workshops and programs, and community outreach.

EXPERIENCE AND EDUCATION:

• Bachelor's degree in social work, psychology, or a related human services field from an accredited university.
• One year of clinical experience providing counseling and mental health services.

REQUIRED CERTIFICATION OR LICENSE:

• Valid and unencumbered driver's license, a dependable vehicle, and willingness to travel to various locations as required.
• Must be able to pass background check requirements in the State of Maryland.

What We Offer

• Generous Paid Time Off: 120 hours of PTO annually, plus 9 paid holidays each year
• Comprehensive Medical Coverage: ICHRA plan with employer reimbursement, giving you flexibility in choosing the coverage that fits you
• Life Insurance: Automatic enrollment into MDW's Term Life Insurance Plan at no cost to you
• 401(k) Retirement Plan: Eligible the first of the month following 30 days of employment, with a discretionary company match available after one year of service
• Employee Assistance Program (EAP): Free, confidential support available to you and your household for the professional and personal challenges that come up in life
• Annual Incentive Plan: Eligible employees have the opportunity to earn additional incentive compensation on top of base salary
• In office training and structured onboarding, including a supported 90 day introductory period as you settle into the role
• Ongoing clinical supervision and professional development support
• A collaborative, mission driven team environment, where staff are valued, resourced, and set up to do their best work