Family Support Services Manager | Child Life Lead

CCProsper Cook Children's Medical Center - Prosper; Prosper (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Cook Children's is seeking a Family Support Services Manager to provide leadership, program oversight and staff supervision for the day-to-day operations of on-site family-centered experiences at Prosper. This role focuses on creating a caring environment that supports children and families through collaborative programs and compassionate engagement.

The Manager will lead a multidisciplinary team, advance patient and family experience initiatives, and uphold our Promise of respectful, inclusive

Qualifications

• 5+ years of experience as a child life specialist.
• Proficiency in child life practice, staff leadership and development, program administration, interdisciplinary collaboration, family-centered care, and patient experience initiatives.

Responsibilities

• Provide leadership and staff supervision of Family Experience programs.
• Oversee day-to-day operations of patient family experience services.
• Foster collaboration across teams to enhance patient and family experiences.
• Advocate for family-centered care and emotional safety.

Education

Bachelor's Degree in Child Life or related field

Completion of a child life internship

Certified Child Life Specialist

Job description

Cook Children's is seeking a Family Support Services Manager to provide leadership, program oversight and staff supervision for the day-to-day operations of on-site family-centered experiences at Prosper. This role focuses on creating a caring environment that supports children and families through collaborative programs and compassionate engagement.

The Manager will lead a multidisciplinary team, advance patient and family experience initiatives, and uphold our Promise of respectful, inclusive