Certified Family Support Provider - (FSP)

ReDiscover; Lincoln (NE); On-site; USD 40,000 - 52,000; Full time

Job summary

ReDiscover's Children’s Community Service Program is seeking a Family Support Provider to assist families of children with behavioral or emotional disorders. You will collaborate with case managers and clinicians to coordinate care and ensure access to essential supports in home, school or community settings.

This role requires a full-time schedule, 40 hours weekly, with some evening hours. A valid driver’s license and reliable vehicle are essential for transporting clients and maintaining

Qualifications

• High School Diploma or GED required.
• Certification as a Family Support Provider (FSP) preferred.
• Valid driver’s license and reliable vehicle for transporting clients.

Responsibilities

• Provides assistance to parents/families of children with serious mental illness.
• Collaborates with an internal multi-disciplinary team to address wellness and coordinate client care.
• Works some evenings to ensure necessary supports are in place for client success.
• Maintains confidentiality and EMR documentation.

Skills

Customer service

Written and interpersonal comms

Microsoft Word

Excel

Team collaboration

Education

High School Diploma or GED

Certified Family Support Provider (FSP) credential

Tools

Microsoft Word

Excel

Job description

Make a Difference as a Family Support Provider with Rediscover

Join ReDiscover’s Children's Community Service Programand be part of a mission-driven organization that’s been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we’re passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing.

Why ReDiscover?

• 700+ dedicated professionals
• Over five decades of community impact
• A culture grounded in compassion, collaboration, and growth

About The Children's Community Services Program

Our Children's Services program offers mental health services to school aged youth at home, school, or in their community. Our staff have smaller caseloads, are able to see clients one or more times a week, and have flexible schedules. This helps to ensure that a child's services are not disrupted due to transportation or family scheduling concerns.

What You’ll Do

• Provides assistance to parents/families of children with serious mental illness.
• Demonstrates culturally competent respect for all clients, guests and staff through verbal and non-verbal behaviors and assists them as needed.
• Communicate and collaborate with an internal multi-disciplinary team (including case managers and mental health clinicians) to address various aspects of wellness and ensure positive communication regarding the coordination of client care.
• Will be required to work some evenings to assure that the necessary supports are in place for the client's success.
• Safeguards Protected Health Information (written and electronically) and maintains confidentiality. This may include providing written documentation, scanning and/or uploading records into the Electronic Medical Record (EMR) system. This may also include requesting and/or releasing client information or medical records.

Requirements Of The Position

• High School Diploma or GED.
• Availability to work a full-time schedule (40 hours a week), Monday-Friday, 8:00am to 5:00pm
• At the minimum, candidates with Certified Family Support Provider credentialing through the Missouri Credentialing Board (FSP)
• A valid automobile driver’s license, appropriate automobile insurance and a safe, reliable, registered automobile available for use during work hours which includes transporting clients in personal vehicle.
• Missouri resident for at least two years.
• Must be a parent/family member of a child who has been or currently has a behavioral or emotional disorder and has received Mental Health Services.
• The ability to work with all persons with multiple challenges (mental illness, substance abuse, physical challenges, developmental disabilities, etc.).
• Excellent customer service skills with a recovery focus.
• Strong written, oral and interpersonal communication skills.
• Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as the use of email.

Grow With Us

We’re committed to your professional development and will support your growth as a Certified Family Support Providerthrough training, collaboration, and meaningful work.