Family Support Navigator (PSLF Eligible)

Brightpoint; Schaumburg (IL); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

3+ weeks PTO

11 paid holidays

401(k) with match

Leadership development opportunities

Job summary

Brightpoint invites you to join our mission-driven team at the Schaumburg Community Center as a Family Support Specialist. You will confirm participant eligibility, coordinate enrollment, and track services to improve children's social and academic outcomes in collaboration with families and a multidisciplinary team.

The role emphasizes building trusting relationships and delivering data-informed services in a community-based setting.

Qualifications

• Bachelor’s Degree in Social Work or related field and/or Family Specialist Gateway Level 5 Credential required.
• A year of experience working with families with children under the age of 5 required.
• Case management experience preferred.
• Bilingual (English/Spanish) preferred.
• Knowledgeable of community resources.
• Valid driver's license, insurance, and a reliable vehicle required.

Responsibilities

• Recruits families with children for enrollment in the program, engaging in scheduled recruitment outings on a regular basis, including evening and weekend recruitment events (in-person and/or virtual).
• Completes and obtains all essential documentation to validate the eligibility of all applying families and secures all essential documentation, including the selection criteria form, to ensure that the most eligible families are enrolled in the program.
• Coordinates the placement of eligible children, in the center or home-based program, with the assigned Supervisor, Manager and/or Director.
• Establishes trusting, nurturing relationships with clients/participants.
• Participates with the multidisciplinary team to ensure that all support services are extended to families based on their needs.
• In alignment with the attendance protocol, monitors absenteeism/participation of children, contacts parents and/or conducts team meetings with parents to discern justification for absenteeism/ participation and creates participation plan, as appropriate.
• For Center Based Only: Reports absences of three days or more to Family Support Services Supervisor or assigned Site or Program Supervisor for further follow-up recommendations. For Home-Based only: Reports two consecutive missed visits to Family Support Supervisor or assigned Site or Program Supervisor.
• Provides support to parents, providers and partners to ensure all funding requirements are effectively implemented

Skills

Bilingual English/Spanish

Case management

Community resources knowledge

Driver's license

Education

Bachelor’s degree in Social Work or related field

Job description

Brightpoint invites you to join our mission-driven team at the Schaumburg Community Center as a Family Support Specialist. You will confirm participant eligibility, coordinate enrollment, and track services to improve children's social and academic outcomes in collaboration with families and a multidisciplinary team.

The role emphasizes building trusting relationships and delivering data-informed services in a community-based setting.