Family Support & Guest Services Specialist

Newcomer Funeral Service Group; Cheyenne (WY); On-site; USD 32,000 - 42,000; Full time

Job summary

Wiederspahn-Radomsky Chapel of the Chimes is seeking a Family Support Staff member in Cheyenne, WY. You will support funeral directors during visitations, assist families and guests, and help ready chapels, rooms, vehicles, and service areas for ceremonies.

In this role you will drive company vehicles as needed, run errands, and provide general support to funeral home operations. A high school diploma or GED is preferred, with a valid driver's license and dependable driving history.

Qualifications

• Compassionate, professional approach to supporting families.
• Strong communication and customer service abilities.
• Reliable team player with attention to detail.

Responsibilities

• Assist funeral directors and staff during visitations and services.
• Greet and guide families and guests at the funeral home.
• Help prepare chapels, rooms, vehicles, and service areas.
• Drive company vehicles as needed for transportation tasks.
• Run errands and support operational needs in the Cheyenne area.
• Transport flowers, service items, and personal belongings as required.
• Answer phones and provide general support to operations.
• Maintain a clean, organized, and family-ready facility and grounds.

Skills

Compassionate

Professional

Dependable

Communication skills

Customer service

Attention to detail

Education

High school diploma or GED

Job description

Wiederspahn-Radomsky Chapel of the Chimes is seeking a Family Support Staff member in Cheyenne, WY. You will support funeral directors during visitations, assist families and guests, and help ready chapels, rooms, vehicles, and service areas for ceremonies.

In this role you will drive company vehicles as needed, run errands, and provide general support to funeral home operations. A high school diploma or GED is preferred, with a valid driver's license and dependable driving history.