Family Support Counselor

Victor Careers; Grass Valley (CA); On-site; USD 31,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Life Insurance

PTO & Sick Pay

9 Paid Holidays

Mental Health Day

Bereavement Days

3% Annual Salary Increases

Tuition Assistance

Mileage Reimbursement

403B Retirement Plan

Employee Assistance Program

Discount Programs

Job summary

Victor Community Support Services is seeking a Family Support Counselor to assist youth and families, delivering support per individualized plans and providing referrals, advocacy, and case management.

The role requires engagement with clients, teamwork within treatment teams, and documenting activities in a timely manner. A valid high school diploma or GED is required, with opportunities for growth and training support.

Qualifications

• Direct care experience with children and families preferred.
• Engaging and partnering with parents using strength-based approaches.
• Crisis and case management experience is helpful.
• Strong analytical and problem-solving abilities.
• Experience working with public/government agencies a plus.

Responsibilities

• Provide individual and family support services per plan.
• Offer referrals, advocacy, and case management support.
• Engage clients within appropriate boundaries.
• Complete required documentation and data tracking timely.
• Collaborate with treatment teams and community resources.
• Meet service time targets and perform operational tasks.

Skills

Empathy

Communication

Relationship Building

Boundary Setting

Team Collaboration

Flexible Scheduling

Education

High school diploma or GED

60 college units

Bachelor's degree

Four years' experience

Job description

Join Victor as a Family Support Counselor – Help Others Soar!

Are you dedicated to creating meaningful and lasting positive change in your community? Do you excel in roles that combine empathy with purposeful action? Victor Community Support Services seeks compassionate, motivated individuals to join our team as Family Support Counselors, supporting youth and families through life's complexities.

Whether you're just starting or looking for a meaningful career shift, we provide full training, mentorship, and a team-driven environment to help you succeed.

Job Summary:

Under the direct supervision of the assigned Supervisor, the Family Support Counselor has responsibility for providing support services to individuals and families as identified in the designated program and/or individualized plan.

Essential Functions:

• Provides individual and family support services in accordance with the individualizedplans. Services may include: providing referrals, advocacy and support to individualsand families (clients), linkage and case management services, support groups,educational services and support, transportation, home management assistance,recreational activities, and behavioral interventions and management, etc.
• Able to effectively engage and develop relationships with appropriate boundaries withassigned clients.
• Effectively manages a flexible community-based schedule.
• Completes all required documentation according to Agency and program standardswithin required time constraints. These may include: client contact forms, CANS,service activity summaries, data tracking, daily progress notes for all mental healthservices provided, mileage documentation, and other administrative duties, etc.
• Is an active member of assigned treatment teams. Assumes assigned responsibilitywithin the team in accordance to program needs which may include operatingeffectively within a Teaming Model and act as a liaison with other community agenciesand resources.
• Meets Agency service percentage standard reflecting expected time spent with clients,if applicable.
• Completes other assigned program operational tasks in accordance with supervisorydirectives.

Minimum Required Education and Experience:

• Must possess a high school diploma/GED. No previous experience required.

Desired Qualifications:

• Previous experience providing direct care services to children and families in a mental health or social services setting.
• 60 units of college, or four years’ experience, or Bachelors’ degree.
• Skills with regard to engaging and working with parents as partners and in working successfully with a strength-based approach.
• Crisis and case management experience is helpful and desired.
• Strong analytical and problem solving skills.
• Previous experience working with the public and government agencies.

Position/Program Requirements:

• Must possess a reliable mode of transportation to travel to assigned client homes, schools, offices, etc. If personal vehicle is the mode of transportation, must meet Agency’s driving requirements.
• Must be physically and mentally fit in accordance with the Agency's PersonnelPolicy: Physical Fitness Standards and Examinations. Must be willing to complete aTuberculosis (TB) and drug screening test.
• Must be willing to complete a personal background investigation conducted by theState of California.

Compensation:

• Pay Range: $22.59/per hour - $31.05/per hour (actual salary is dependent on verification of applicable experience above the minimum qualifications for the role)
• Additional $1.00 - $3.00 per hour for Education
• Additional $1.92 per hour for Bilingual in Spanish

BENEFITS:

• Low-cost Medical, Dental and Vision
• Life Insurance plan for employee and family
• 9 Paid Holidays, PTO, and Sick Pay
• Mental Health Day
• 5 Bereavement Days
• 3% Annual Salary Increases
• Costco Membership (Gold Star)
• Retirement Savings Plan (403B)
• 100% Employer Funded Retirement Plan
• Employee Assistance Program
• Mileage Reimbursement (.76¢ per mile)
• Working Advantage Discount Program
• Verizon Wireless Discount
• Tuition Assistance
• Employee Referral Bonus Program

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.