Family Support Coordinator - Legacy of Hope

UAB Medicine; Birmingham (AL); On-site; USD 55,000 - 85,000; Full time

Job summary

UAB Medicine in Birmingham, AL seeks an Organ Donation Specialist to work with hospital staff and donor families. Primary responsibility is to offer donation options and coordinate the donation process, including potential evaluation of donors.

The role requires presenting information in formal and informal settings, providing emotional support, and maintaining relationships with medical examiners. On-call shifts include holidays and weekends.

Qualifications

• Must be able to present information clearly in formal and informal settings.
• Experience providing emotional support to families during sensitive discussions.
• Ability to coordinate and facilitate donation processes with diverse teams.

Responsibilities

• Offer organ, tissue, and eye donation options to families of potential donors.
• Coordinate and facilitate emotional support during and after discussions and throughout the donation process.
• Maintain relationships with local medical examiners/coroners and support on-call duties.

Skills

Public speaking

Empathy

Cultural sensitivity

Grief support experience

Education

Associates or Bachelor’s degree in Nursing, Social Work, Psychology, or other healthcare-related field

Job description

Position Overview

Shift: Full-time

Schedule: Varies

Entity: UA Health Services Foundation

Benefits and perks available for eligible positions include: robust educational assistance programs, generous paid time off, employee assistance and wellness programs, paid parental leave, qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, plus more.

Job Description

Interacts with hospital staff in a professional manner to meet the needs of the hospital, the potential donor family and Legacy of Hope. Primary responsibility is to offer the option of organ, tissue, and eye donation for transplantation and/or medical research to families of potential donors or will inform families of a potential donor’s first person authorization. Coordinates and facilitates emotional support during and after the discussion of donation and throughout the donation process. The FSC must remain aware and sensitive to diversity of all kinds (cultural, religious, educational, etc.). Must be able to present information/outcomes in formal and informal settings (public speaking). Will be expected, at times, to provide initial evaluation of potential organ donors. Establish and maintain close working relationships with local medical examiners/coroners. Must be able to work variable hours with call responsibilities. Position requires 10-15 days per month of 24 hour call, including holidays and weekends. Position may require deployment to another region during on call shift.

Qualifications

Associates or Bachelor’s degree in Nursing, Social Work, Psychology, or other healthcare-related field (physical therapy, respiratory therapy, pharmaceutical sales). Valid driver’s license and ability to be insured. Grief support experience preferred.

Why Work at UAB Medicine

We are UAB Medicine, Alabama’s largest and most comprehensive health system, recognized nationally for delivering world-class patient care, pioneering research, and cutting-edge medical education. We proudly serve more than 1.2 million patients each year – from every county in Alabama, all 50 states, and many countries around the world. Our network spans numerous hospitals, emergency departments, more than 67 other sites of care, and a team of over 3,100 physicians. Our key facilities include UAB Hospital – ranked the No. 1 hospital in Alabama by U.S. News & World Report and home to the state’s first ACS-verified Level I adult trauma center and only Magnet-designated hospital – along with UAB Hospital-Callahan Eye and five UAB St. Vincent’s hospitals serving central Alabama.

UAB Medicine offers careers across a wide range of practice environments, from our internationally renowned academic medical center and award-winning community hospitals to our primary and specialty care clinics across the state. Whether you’re seeking the fast-paced learning environment of a tertiary care setting or the close-knit environment of a community facility, there’s a place for you on our team where you can become part of a mission-driven organization committed to delivering life-changing care. With nearly every medical specialty represented and unlimited opportunities for growth, you’ll find the right fit for your skills and career goals. We care for you by offering comprehensive, industry-leading benefit packages to support the individual preferences and circumstances of our diverse staff.