Family Support Coordinator - Effingham County

Family Promise of the Coastal Empire; Rincon (GA); On-site; USD 45,000 - 50,000; Full time

Job summary

An established non-profit organization is seeking a dedicated Family Support Coordinator to join their innovative team. This full-time role involves providing essential case management and advocacy services to homeless families, ensuring their needs are met through effective communication and collaboration with community agencies. The ideal candidate will possess a relevant degree and demonstrate a passion for helping others, as well as strong documentation skills. If you're looking to make a meaningful impact in the community and thrive in a supportive environment, this opportunity is perfect for you.

Qualifications

• Bilingual (Spanish) is a plus for effective communication.
• Experience working with low-income or homeless families is essential.
• Attention to detail and efficient documentation skills are crucial.

Responsibilities

• Provide assessment and case management for homeless families.
• Maintain accurate family files and documentation.
• Assist families with information and referrals to community agencies.

Skills

BSW or Related Degree

MSW preferred

Bilingual (Spanish)

Effective Verbal and Written Communication

Efficient/Timely Documentation Skills

Attention to Detail

Ability to Self-Manage

Experience Working Directly With Low-Income or Homeless Families

Education

BSW or Related Degree

MSW preferred

Tools

Microsoft Office

Google Workspace

Job description

Family Support Coordinator - Effingham County

Family Support Coordinator - Effingham County

4 days ago Be among the first 25 applicants

Family Promise of the Coastal Empire provided pay range

This range is provided by Family Promise of the Coastal Empire. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45,500.00/yr - $50,000.00/yr

The Family Support Coordinator is a highly responsible professional position providing assessment, intensive case management, and advocacy services to homeless families within the Interfaith Hospitality Network Program, the Homeless Assistance Prevention program, and all other FPCE programming. The full-time position will be part of a dynamic, innovative team that embraces a creative environment and reports to the Director of Programs and Services.

Family-Centered Case Management Responsibilities:

1. Initial Contacts/Assessment/Intake/Termination

● Follow Family Promise Case Management guidelines to Contact, Assess, and intake families.

● Assess and work with the Director of Programs and Services and Executive Director to determine appropriate program eligibility.

● Assess if termination is needed and work with the Director of Programs and Services and Executive Director to determine if appropriate.

2. Documentation

● Submit monthly statistics and reports.

● Maintain family files, including progress notes, contacts & referrals, both

electronically and physically.

● Keep detailed case and meeting notes.

● Report and enter data into HMIS and Charity Tracker.

● Record and file incident/behavior reports.

3. Case Work

● Assist families with information, referrals, and warm transfers to

appropriate community agencies.

● Meet weekly or as needed at scheduled times with families.

● Develop a case plan with each family, with Specific Measurable, Achievable, Relevant, and Timely goals and objectives.

● Establish weekly short-term and long-term goals jointly with

family.

● Monitor progress in implementing case plans and meeting goals and document progress.

● Provide crisis intervention as required.

● Support families during legal proceedings, medical, educational, and other family support as needed.

● Coordinate transportation needs and provide transportation as

● Assist families with taking personal responsibility.

● Collaborate with other agency personnel to ensure continuity of service delivery.

● On-call responsibilities.

● Assist with Rental Assistance programs by processing and providing

supervision, case management, and other supportive services to program families and maintaining complete and accurate documentation of service objectives and outcomes following grant rules, regulations, agency policies, and best practices.

● Support housing location by working with Housing Resource Coordinator ● Work with staff/volunteers to implement Landlord/Tenant Program

● Implement a satisfaction survey compiling data to determine the needs of families and the community.

● Other duties as assigned

General Office Responsibilities:

● Attend and participate in monthly staff meetings

● Attend and participate in case reviews with the Director of Program and Services and/or Executive Director

● Undergo monthly supervision with the Executive Director and/or Director of Programs and Services.

● Attend and participate in events as needed

● Other duties as assigned

Skills/Qualifications/Requirements:

● BSW or Related Degree, MSW preferred

● Bilingual (Spanish) is a plus

● Effective Verbal and Written Communication

● Efficient/Timely Documentation Skills

● Attention to Detail

● Proficiency in Microsoft Office and Google Workspace

● Ability to Self-Manage and regulate tasks promptly.

● Integrity, Commitment, and Passion

● Ability to Work Independently or Within a Team

● Experience Working Directly With Low-Income or Homeless Families

Preferred Maturity, Sense of Humor, Common Sense, and the Ability

to Relate Well to Others

● Background Check, Fingerprinting, Valid GA Driver's License, and Vehicle Required Revised

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

• Industries

  Non-profit Organizations

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