Family Store Associate

The Salvation Army USA Central Territory; Mount Pleasant (MI); On-site; USD 25,000 - 30,000; Full time

Job summary

A community-based charity organization in Mount Pleasant, Michigan, is seeking a Family Store Associate. The role involves providing excellent customer service, operating cash registers, and ensuring the store's cleanliness and security. Ideal candidates should have retail experience, a flexible schedule, and the ability to work effectively with customers. This position offers opportunities for community engagement and supports the organization's mission.

Qualifications

• Must be available for a flexible schedule.
• Experience working in a retail store preferred.
• Basic knowledge in Microsoft Office 365.

Responsibilities

• Assist customers purchasing items via the Point of Sale (POS) system.
• Operate cash register, accepting payment and making change.
• Maintain the cleanliness, orderliness, and security of the store.

Skills

Customer service

Cash register operation

Mathematical computations

Basic Computer operation

Education

High School diploma or GED

Tools

Microsoft Office 365

TEAMS

SharePoint

Job description

Position Summary

The Family Store Associate provides excellent customer service; operates and maintains a cash register; maintains the cleanliness, orderliness and security of the store.

Responsibilities

• Assist customers purchasing items via the Point of Sale (POS) system.
• Operate cash register, accepting payment and making change. Wraps or bags merchandise for customers.
• Prepare and balance the cash drawer; assists in preparing bank deposits as requested.
• Works to maintain sales and production rotation quotas.
• Price unmarked items of merchandise.
• Cleans shelves, counters or tables.
• Follows through on outdating as instructed.
• Helps set up displays and arranges merchandise to promote sales.
• Responsible to maintain good customer relations by giving prompt, courteous assistance to customers.
• Maintain the neatness and security of the cash register area.
• Assist customers who are donating items.
• Place and arrange items in the store as directed.
• Answer the telephone in a professional and courteous manner.
• Ensure that the store is maintained in a clean and inviting manner.
• Perform other duties as assigned.

Qualifications

Education/Experience

• High School diploma or GED (desired), or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• Experience working in a retail store preferred.

Skills, Knowledge & Abilities

• Must be available for a flexible schedule.
• Ability to operate a cash register, perform routine mathematical computations, and count change.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to effectively present information in one-on-one situation to customers, clients, and other employees.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Computer Skills

• Basic Computer operation knowledge.
• Basic knowledge in Microsoft Office 365.
• Working knowledge of TEAMS and SharePoint.

Certificates and Licenses

• Complete Safe From Harm training, and keep current as needed.