Family Stability Services Case Manager

UNITED WAY OF CENTRAL ALABAMA INC.; Birmingham (AL); On-site; USD 42,000 - 64,000; Full time

Job summary

United Way of Central Alabama is seeking a dedicated professional to oversee all case management services for families in the Family Stability Services program in Birmingham. You will conduct outreach and coordinate with community partners to promote services and referrals.

You will conduct outreach, assess needs, develop plans for housing and financial stability, and monitor progress for a minimum of three months.

Qualifications

• Bachelor's degree in social work, counseling, or related field.
• Experience in case management with high-risk populations.
• Excellent verbal and written communication.

Responsibilities

• Perform outreach and recruitment with residents and community stakeholders.
• Manage caseload from Family Stability referrals and provide case management and housing counseling services, including development of budgets and financial plans for all participants in the Family Stability program.
• Conduct assessments to include housing, money management and educational attainment.
• Develop plans to help families achieve housing and financial stability and help children maintain school enrollment.
• Obtain the family’s endorsement of and participation in the plan along with requisite releases, authorizations to provide outreach, advocacy and/or case management.
• Provide progressive case management and monitor outcomes with family until family achieves case plan objectives and for a minimum of three months.
• Connect families with needed and available community resources.
• Follow-up with clients and community resources as appropriate to document use/success of referral.
• Adhere to program guidelines and prescribed service delivery as identified by funding sources.
• Maintain client records and input ongoing client notes into program’s case management software, including intake documents, releases and ongoing progress towards goals.
• Maintains accurate records in accordance with professional, agency and applicable grant standards.
• Refer clients to financial education classesParticipate in regular staff meetings, training programs, and supervisory sessions.
• Adhere to agency policies, procedures and the professional code of ethics.
• Participate in Community Initiatives’ Continuous Quality Improvement Plan.
• Other duties as assigned

Skills

Case Management Experience

Team Collaboration

Interpersonal Communication

Written Communication

Education

Bachelor's degree in SW/Counseling/related field

Tools

Microsoft Office

CRM/Database systems

Job description

• Location 3600 8th Avenue South,Birmingham, AL, 35222,United States
• Employee Type Full time
• Required Degree 4 Year Degree
• Travel 20%
• Manage Others No

Make a lasting impact on families in our community by joining us at United Way of Central Alabama! Through outreach, case management, and community partnerships, you\'ll empower individuals and families to overcome challenges, reach their goals, and build a brighter future.

Job Summary

Responsible for all case management services of assigned clients through the Family Stability Services program. Conducts outreach activities designed to promote program visibility, support community understanding of available services and increase both direct participation and referrals.

Responsibilities

• Perform a variety of outreach and recruitment activities through direct interaction with residents and community stakeholders.
• Manage assigned caseload from Family Stability referrals and provide quality case management and housing counseling services, including development of budgets and financial plans for all participants in the Family Stability program.
• Conduct assessments to include at a minimum housing, money management and educational attainment.
• Develop plans to help families achieve housing and financial stability and help children maintain school enrollment.
• Obtain the family’s endorsement of and participation in the plan along with requisite releases, authorizations to provide outreach, advocacy and/or case management.
• Provide progressive case management and monitor outcomes with family until family achieves case plan objectives and for a minimum of three months.
• Connect families with needed and available community resources.
• Follow-up with clients and community resources as appropriate to document use/success of referral.
• Adhere to program guidelines and prescribed service delivery as identified by funding sources.
• Maintain client records and input ongoing client notes into program’s case management software, including intake documents, releases and ongoing progress towards goals.
• Maintains accurate records in accordance with professional, agency and applicable grant standards.
• Refer clients to financial education classesParticipate in regular staff meetings, training programs, and supervisory sessions.
• Adhere to agency policies, procedures and the professional code of ethics.
• Participate in Community Initiatives’ Continuous Quality Improvement Plan.
• Other duties as assigned

Qualifications

Knowledge & Skills

Case Management Experience

Ability to work with a team

Excellent interpersonal, verbal and written communication skills

Ability to establish rapport

Education/Experience

Bachelors degree in SW, Counseling, or social service related degree

Experience in counseling/case managing high risk populations

Excellent computer skills to include Microsoft and database

Working Conditions:

Normal office environment

Frequent work in the community – including travel to and from sites

Some after-hours and/or weekend work may be required

Occasional out of town travel

Requirements:

Must meet and maintain eligibility requirements to be insured by UWCA’s insurance

Reliable transportation

Proof of automobile insurance commensurate with State law

Background checks to include but not limited to criminal record, drug screen

United Way of Central Alabama Mission & Core Values

Mission:

To increase the organized capacity of people to care for one another and to improve their community.

Core Values

• Put People First: Respect every person, value employees, foster inclusion, serve others, and lead by example.
• S erve the Community: Understand and meet community needs while making the community better through our work.
• Do the Right Thing: Act with integrity, honesty, transparency, accountability, and a commitment to excellence.
• Be Collaborative: Build strong teams and trusted partnerships, work strategically, and unite around shared goals and measures of success.