FAMILY STABILITY PROGRAMS MANAGER

Self Enhancement, Inc.; Portland (OR); On-site; USD 55,000 - 75,000; Full time

Job summary

Self Enhancement, Inc. in Portland, Oregon seeks a Family Stability Programs Manager to lead initiatives supporting families in crisis, particularly those dealing with domestic violence and child welfare issues. The role involves overseeing program implementation, supervising case managers, and ensuring compliance with reporting standards. A Bachelor’s Degree in a relevant field, along with strong organizational and communication skills, is essential. Applicants should have experience in social services and a commitment to racial equity and trauma-informed practices.

Qualifications

• Supervisory experience in social services, youth and family programs, and DV/SA programs preferred.
• Willingness to complete the required 40-hour Domestic Violence Basic Advocacy training.
• Experience in child welfare, victim/survivor advocacy, domestic/sexual violence response or employment systems strongly desired.
• Commitment to racial equity, cultural humility, and trauma-informed practices.
• Detail-oriented with the ability to manage multiple priorities and meet deadlines.

Responsibilities

• Provide leadership and operational oversight for Family Stability programs.
• Supervise and support Coordinators providing direct case management.
• Oversee program data collection, documentation, and reporting.
• Build and maintain strong partnerships with community agencies and public systems.

Skills

Organizational skills

Problem-solving skills

Communication skills

Interpersonal skills

Adaptability

Team orientation

Education

Bachelor’s Degree in Social Sciences, Human Services, Public Health, or related fields

Tools

Microsoft Office

Case Worthy (or similar data systems)

Job description

SEI’s Community & Family Programs (CFP) department advances SEI’s mission to guide underserved youth in realizing their full potential by strengthening the families and households that support them. As direct service providers, our Family Stability Programs focus on stabilizing families, reducing barriers and supporting households to achieve safety, stability and self-defined goals supported by sustainable income. This work relies on strong partnerships with schools, community organizations, and public systems to improve conditions that impact family well being.

The Family Stability Programs Manager provides leadership, oversight, and supports the strategic direction for SEI’s family stability initiatives within CFP. This role manages and strengthens a portfolio of programs supporting participants and families experiencing domestic or sexual violence, child welfare involvement, and other barriers to long term stability. The Manager supervises a team of Coordinators who deliver direct services and case management utilizing SEI’s RISE (Restore, Identify, Stabilize and Empower) framework and the Bridge to Prosperity and Goal Action Plan tools to support families from crisis and instability to sustained stability and increased economic mobility. This position is accountable for ensuring high quality program implementation, staff development, and measurable outcomes that align with the CFP Department Charter and SEI’s mission.

Program Leadership & Oversight

• Provide leadership, direction and operational oversight for Family Stability programs, including anti domestic and sexual violence responses and prevention and child welfare involved families.
• Ensure program fidelity to SEI’s model, the CFP Department Charter, the RISE framework, and the Bridge to Prosperity pathway.
• Lead continuous improvement efforts to strengthen service delivery systems and participant outcomes.
• Serve as a member of the CFP leadership team and contribute to agency wide planning and initiatives.
• Build and maintain strong partnerships with community agencies, public systems, and employment partners.

Staff Supervision & Development

• Supervise and support Coordinators providing direct case management to adults and families.
• Provide ongoing coaching in trauma informed, culturally affirming, and person centered practices.
• Lead staff onboarding, training, and professional development to build capacity and retention.

Data, Reporting & Compliance

• Oversee program data collection, documentation and reporting to ensure accuracy, timeliness, and compliance with funder and organizational requirements.
• Conduct regular data audits to ensure data quality, consistency, and fidelity across programs.
• Monitor program outcomes, performance metrics, and compliance with grant, contract, and regulatory requirements.
• Accepts other appropriate duties/responsibilities as assigned by SEI management.

Qualifications

• Bachelor’s Degree in Social Sciences, Human Services, Public Health, or related fields.
• Supervisory experience in social services, youth and family programs, and DV/SA programs preferred.
• Willingness to complete the required 40 hour Domestic Violence Basic Advocacy training
• Experience in child welfare, victim/survivor advocacy, domestic/sexual violence response or employment systems strongly desired.
• Experience with program development, process improvement, and managing contracts/grants preferred.
• Commitment to racial equity, cultural humility, and trauma informed practices.
• Strong organizational, problem solving and communication skills.
• Advanced proficiency in Microsoft Office; experience with case management or data systems (such as Case Worthy) strongly preferred.
• Detail oriented with the ability to manage multiple priorities and meet deadlines.
• Excellent interpersonal skills and ability to build and maintain collaborative relationships.
• Self-directed, adaptable and team oriented.
• Ability to use personal initiative and cooperation in performing job duties.
• Must have current and valid state driver’s license, in good standing with no insurability restrictions and must be insurable under SEI’s auto insurance policy.