Family Smiles - Patient Coordinator

BrookBeam Dental; Village of Wappingers Falls (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

BrookBeam Dental is seeking a Patient Coordinator to provide essential administrative support in their Wappingers location. This full-time role involves greeting patients, managing schedules, maintaining records, and handling financial functions. Ideal candidates will have a high school diploma, with preferred experience in dental and customer service fields, and will benefit from health coverage, 401K, and PTO.

Benefits

Health Benefits, Dental and Vision coverage

401K with match

Sick Days

Paid holidays

Paid Time Off

Qualifications

• Experience in dental or customer service preferred.
• Administrative support skills critical for role.
• Proficient in managing patient records and software.

Responsibilities

• Serve as the primary business interface with patients.
• Schedule appointments and manage patient records.
• Perform financial functions including payment processing.

Skills

Customer Service

Dental Knowledge

Education

High School Diploma/equivalent

Job description

Career Opportunities with BrookBeam Dental

Current job opportunities are posted here as they become available.

Location - Family Smiles - Wappingers location

Address - 939 NY-376 #1, Wappingers Falls, NY 12590

Full Time - Monday, Wednesday, Thursday 8am to 5pm, Tuesday 8am to 6pm, Friday 8am to 4pm

Salary - $18/hr - $24/hr

Requirements:

• High School Diploma/equivalent
• Dental and/or customer service experience (Preferred)

We value our employees and want to remain competitive in a demanding industry. The following are some benefits we offer to our full time Patient Coordinators:

• Health Benefits, Dental and Vision coverage
• 401K with match
• Sick Days, Paid holidays, Paid Time Off

As a Patient Coordinator, you will be providing the practice with important administrative support such as:

• Serving as the primary non-clinical business interface with the patient, performing a variety of tasks critical to the smooth functioning of the practice, including, but not limited to: meeting and greeting patients on the phone and in person; scheduling patients; arranging for and receiving patient payments; and providing patient support, education, and counseling on practice and insurance procedures and requirements.

• Working within the dental management software to perform and confirm patient scheduling, filling doctors’ and hygienists’ schedules and managing wait lists; may use marketing/communication software to confirm patient appointments and perform other patient-relations functions; may also schedule patients with specialists.

• Creating and maintaining patient records: inputs data to the dental management system, including, but not limited to, some or all of the following: medical histories, treatment plans, insurance information, patient photographs x-rays, and other critical data; creates, updates, and maintains patient paper charts with required forms and other key information.

• Performing financial functions including, but not limited to, some or all of the following: receiving patient payments, developing and discussing payment plans; tallying cash and checks, charging patients out in dental management system; insurance verification; and mailing insurance claims and pre-estimates to insurance companies. May also make patient collections calls and interact with insurance carriers as needed.

• Performing office maintenance and communications functions, which may include executing office opening and closing protocols; ordering supplies; taking and transmitting phone messages to employees; and working closely with providers and assistants to provide a safe, seamless and pleasant experience for patients.