Family Services Worker

Jobtailor; Williston (VT); On-site; USD 50,000 - 80,000; Full time

Job summary

Jobtailor in Vermont seeks a qualified professional to answer the child protection hotline, gather information from callers about alleged abuse or neglect, and document reports in the state's system.

You will coordinate after-hours emergency responses, guide District Family Services Workers, inform law enforcement about laws and procedures, and coordinate foster care placements for children in DCF custody, providing information and referrals to foster parents and agencies.

Qualifications

• Bachelor's degree in social work or related field is required.
• Associate's degree in human services or related field AND twelve (12)+ months of experience in human services including casework, crisis intervention, or call center information and referral.
• Twelve (12)+ months working in the Family Services Division for the State of Vermont.

Responsibilities

• Answer the child protection hotline and gather information from callers about alleged abuse or neglect.
• Document reports of abuse and neglect in the state's reporting system.
• Coordinate the division's after-hour emergency responses.
• Provide guidance and support to District Family Services Workers deployed after-hours to conduct investigations and other responses to emergencies in the community.
• Inform law enforcement about the laws, policies and procedures that govern child protection and youth justice.
• Coordinate foster care and other placements for children in DCF custody.
• Provide information and referrals to foster parents and community agencies.

Skills

Crisis intervention

Case management

Collaboration with law enforcement

Education

Bachelor's degree in social work

Associate degree in human services

Job description

Responsibilities

• Answer the child protection hotline and gather information from callers about alleged abuse or neglect
• Document reports of abuse and neglect in the state's reporting system
• Coordinate the division's after‑hour emergency responses
• Provide guidance and support to District Family Services Workers deployed after‑hours to conduct investigations and other responses to emergencies in the community
• Inform law enforcement about the laws, policies and procedures that govern child protection and youth justice
• Coordinate foster care and other placements for children in DCF custody
• Provide information and referrals to foster parents and community agencies

Requirements

• Bachelor’s degree or higher in social work or related field
• OR Associate’s degree in human services or related field AND twelve (12) or more months of experience in human services that includes any combination of the following: casework, crisis intervention, call center information and referral.
• OR Twelve (12) or more months working in the Family Services Division for the State of Vermont.

Core Competencies

Demonstrates expertise in child protection protocols, crisis intervention, and case management, with a strong focus on collaboration with law enforcement and community agencies. Proficient in documenting and coordinating emergency responses and placements for children in custody.