Family Services Support Specialist

Professional Services Group, Inc.; Appleton (WI); On-site; USD 26,174 - 31,684; Full time

Benefits offered by this job

Mileage Reimbursement

Competitive benefits package

Paid time off & holidays

Health, vision, dental, life insurance

Job summary

The In-Home Safety Services program works with families who are referred from the Outagamie County Department of Health and Human Services to maintain safety in homes where children are at-risk for removal due to abuse and/or neglect concerns; and supports families who are working towards reunification.

As the Safety Services Worker, you will work closely with identified families to address a wide range of concerns, including safety, enhancing the parent-child relationship, parenting, household

Qualifications

• Bachelor's degree in Social Work, Psychology, Criminal Justice, or related field.
• One year of experience working with at-risk youth and families preferred.
• Must have reliable transportation and a valid driver's license.

Responsibilities

• Provide face-to-face contact with families to ensure safety and cooperation with the safety plan, and to provide crisis response to de-escalate, support, and educate.
• Evaluate youth and families for treatment needs and refer to appropriate resources.
• Analyze client situations and histories to determine services required to control safety threats.
• Triage, assess, and, when necessary, refer families to community resources and natural supports.
• Act as a resource to evaluate and determine necessary responses in de‑escalating crisis situations with youth and families.
• Provide follow-up face-to-face and/or phone contact with families and youth as needed.

Education

Bachelor's degree in Social Work, Psychology, Criminal Justice, or related field

Job description

Job Summary

The In-Home Safety Services program works with families who are referred from the Outagamie County Department of Health and Human Services to maintain safety in homes where children are at-risk for removal due to abuse and/or neglect concerns; and supports families who are working towards reunification. As the Safety Services Worker, you will work closely with identified families to address a wide range of concerns, including safety, enhancing the parent-child relationship, parenting, household management, nutrition, safe and stable housing, service acquisition, education, employment, medical, mental health, and substance abuse issues. Our programming emphasizes helping families to develop formal and informal systems of support and resources.

Key Responsibilities

• Provide face-to-face contact with families to ensure safety and cooperation with the safety plan, and to provide crisis response to de-escalate, support, and educate.
• Evaluate youth and families for treatment needs and refer to appropriate resources.
• Analyze client situations and histories to determine services required to control safety threats.
• Triage, assess, and, when necessary, refer families to community resources and natural supports.
• Act as a resource to evaluate and determine necessary responses in de‑escalating crisis situations with youth and families.
• Provide follow-up face-to-face and/or phone contact with families and youth as needed.

Location

Appleton, WI. Local travel is required throughout the Outagamie County area to complete client visits within the home, with mileage reimbursement.

Schedule

Full‑time 40 hours per week Sunday-Thursday

Why work with PSG/CIP?

• Be part of a passionate team dedicated to making a difference in the community!
• Mileage Reimbursement
• Work culture that values not only the health and well‑being of the clients we serve, but also our staff
• Opportunities for advancement and professional development
• Competitive benefits package, including paid time off and company holidays; health, vision, dental, and life insurance; short‑term disability; 401(a) and profit sharing; pet insurance; and Employee Assistance Program (EAP)
• One of our health insurance plans with employee‑only coverage is offered with no monthly premium!

Salary

$21.00 per hour

Requirements

• Must have reliable transportation on a daily basis, a valid driver’s license, and automobile insurance.
• Must have a Bachelor’s degree in Social Work, Psychology, Criminal Justice, or related field.
• One year of experience working with at‑risk youth and families is preferred.

Equal Employment Opportunity/M/F/disability/protected veteran status