Family Services Supervisor

187-Warren Dept Of Social Services; Virginia (MN); On-site; USD 50,000 - 61,000; Full time

Job summary

187-Warren Dept Of Social Services in Virginia seeks an APS Supervisor to lead a team of family service specialists, supervising casework and guiding high-risk interventions. You will shape local programs, advocate for the vulnerable, and ensure quality service to residents.

As a supervisor, you will manage program budgets, collaborate with law enforcement and courts, and build partnerships with hospitals and mental health providers to expand resources and jobs for local adults.

Qualifications

• Bachelor’s degree in a Human Services field or a BA with 2+ years of related experience.
• BSW or MSW desirable; supervisory experience preferred.

Responsibilities

• Lead and mentor family service specialists; set quality and quantity objectives for the unit.
• Guide staff through complex or high-risk cases; coordinate with law enforcement and courts.
• Evaluate programs and budgets; propose policy changes based on effectiveness.

Skills

Leadership experience

Supervisory skills

People management

Education

Bachelor’s degree in Human Services or related field

Job description

Hiring Range: $55,000.00 to Commensurate With Experience

Full Time or Part Time: Full Time

Additional Detail

Why Warren County?

We aren’t your typical social services agency. We challenge traditional models by prioritizing family empowerment, continuous learning, and customer service. We don't just manage cases—we work together to inspire positive change and help local residents thrive. As our APS Supervisor, you will have the autonomy to shape local programs, advocate for the vulnerable, and develop a high-performing team of changemakers.

What You Will Do (The Impact)

• Lead & Mentor: Supervise family service specialists and inspire your team while setting objectives for the quality and quantity of work performed by the unit.
• Navigate Complex Challenges: Step up when things get tough. You will guide staff through difficult or dangerous cases, coordinate high-risk interventions, and collaborate with law enforcement and local courts.
• Innovate & Manage Programs: Look at the bigger picture. You will evaluate social service programs and program budgets to optimize resources. When you spot a gap, you will recommend policy changes based on your evaluation of program effectiveness.
• Connect the Community: Be the face of our program. You will establish and maintain good working relationships with community partners (hospitals, law enforcement, mental health providers), interpret the program to other agencies and the public, and participate in community planning to develop new resources, jobs, and work sites for local adults.

What We Are Looking For

• The Educator: A Bachelor’s degree in a Human Services field (or any Bachelor’s degree paired with 2+ years of human services experience). A BSW or MSW is highly preferred!
• The Expert: Progressive professional experience in adult services, protective services, or crisis-driven case management, with a clear track record of leadership or supervisory capabilities.
• The Advocate: A deep understanding of Virginia adult protective laws, social work ethics, and the signs of elder abuse, neglect, or exploitation.
• The Foundation: Competence with state data systems such as Peer Place, a valid driver's license, and the ability to clear all mandatory criminal and central registry background checks.

This title represents the supervisory level in the occupational group for Family Services. Employees supervise staff that provide direct services for fostering and sustaining the social, health, economic, behavioral, and emotional functioning of individuals and families serviced by the Local Departments of Social Services. Employees supervise, train, lead, and develop staff and monitor case management services. The Family Services Manager is distinguished from the by the latter’s responsibilities for supervising Family Services Supervisors and managing the direct services program performance.

General Work Tasks

• Supervises social workers, assistants and others;
• Sets and enforces objectives for quality and quantity of work performed by unit;
• Evaluates social service programs and program budgets;
• Applies appropriate human resource practices in the supervision of staff;
• Establishes and maintains good working relationships with others;
• Recommends policy changes based on evaluation of program effectiveness;
• Deals with difficult or dangerous cases;
• Interprets the program to other agencies and to the public; and
• Participates in community planning and development of new resources, jobs and community work sites.

Education and Experience

Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Considerable experience in assigned program area/human services programs and completion of required training programs. Supervisory experience or work experience in a leadership role. Equivalent combination of training and experience which provides the required knowledge, skills and abilities. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.