Family Services Supervisor

Commonwealth of VA Careers; Fork Union (VA); On-site; USD 50,000 - 61,000; Full time

Job summary

Commonwealth of VA Careers is seeking a Family Services Supervisor to lead a team within the Fluvanna County Department of Social Services. The role entails directing family services staff, ensuring service quality, and coordinating programs to support adults, families and children in the community.

The supervisor will manage staff performance, collaborate with other agencies, and participate in policy development and community resource planning.

Qualifications

• Considerable knowledge of supervision principles and practices.
• Knowledge of policies and regulations in direct service programs.
• Understanding of client services, needs assessment, and satisfaction evaluation.

Responsibilities

• Supervises social workers, assistants and others.
• Sets and enforces objectives for unit quality and quantity of work.
• Evaluates social service programs and program budgets.
• Applies appropriate human resource practices in staff supervision.
• Establishes and maintains good working relationships with others.
• Recommends policy changes based on evaluation of program effectiveness.
• Deals with difficult or dangerous cases.
• Interprets the program to other agencies and to the public.
• Participates in community planning and development of new resources, jobs and community work sites.

Skills

Supervision

Communication

Planning & management

Education

Bachelor's degree in Human Services

Bachelor's degree with 2+ years in Human Services

BSW/MSW desirable

Tools

Microsoft Office

Job description

Hiring Range: $55,000.00 to Commensurate with Experience

Full Time or Part Time: Full Time

Fluvanna County Department of Social Services is seeking a dedicated Family Services Supervisor who is committed to making a positive difference in the lives of adults, families and children. The ideal candidate is prepared to lead and support a team of family services specialists.

Title Description-

This title represents the supervisory level in the occupational group for Family Services. Employees supervise staff that provide direct services for fostering and sustaining the social, health, economic, behavioral, and emotional functioning of individuals and families serviced by the Local Departments of Social Services. Employees supervise, train, lead, and develop staff and monitor case management services. The Family Services Manager is distinguished from the by the latter’s responsibilities for supervising Family Services Supervisors and managing the direct services program performance.

General Work Tasks (Illustrative Only) –

• Supervises social workers, assistants and others;
• Sets and enforces objectives for quality and quantity of work performed by unit;
• Evaluates social service programs and program budgets;
• Applies appropriate human resource practices in the supervision of staff;
• Establishes and maintains good working relationships with others;
• Recommends policy changes based on evaluation of program effectiveness;
• Deals with difficult or dangerous cases;
• Interprets the program to other agencies and to the public; and
• Participates in community planning and development of new resources, jobs and community work sites.

Knowledge, Skills, and Abilities: Knowledge-

Considerable knowledge of: principles and practices of effective supervision; of policies, procedures and regulations relating to the various direct service programs; the literature in the field of human services programs; casework supervision principles and practices; principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction; employment and/or social work principles, practices and treatment modalities; and social, economic, health and employment problems that face individuals, groups and communities.

Skills-

Skill in operating a personal computer and the associated software and the operation of a motor vehicle.

Abilities-

Demonstrated ability to: plan and manage work activities and assist others in their planning and management; develop programs and procedures; make decisions in difficult situations; communicate effectively both orally and in writing; apply treatment and intervention approaches; interpret laws, policies and regulations regarding human services, ensure compliance and recommend needed changes; supervise others working with clients; analyze situations to make sound judgments within the framework of existing laws, policies, and regulations; and train, evaluate, lead, and develop subordinate staff.

Education and Experience-

Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Considerable experience in assigned program area/human services programs and completion of required training programs. Supervisory experience or work experience in a leadership role. Equivalent combination of training and experience which provides the required knowledge, skills and abilities. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Preferred Qualifications:

• Prior work experience with a local department of social services agency.
• Prior work experience in a leadership role.
• Demonstrated knowledge of Adult Services and Adult Protective Services programs.
• Proficient in Microsoft Office programs and software programs used by local departments of social services.

Special Requirements:

All applicants are subject to DMV/driving record check, pre-employment drug screen, CPS and Criminal History Search. Driving record must meet agency standard. The search may include: fingerprint checks (State Police, FBI); local agency checks; employment verification and references; verification of education (relevant to employment); credit checks (relevant to employment), and other checks requested by the hiring authority.

Employee must be willing to work in community emergency shelter in the event of a natural disaster or emergency.