FAMILY SERVICES SPECIALIST 1 - UNDERFILL

State of Nevada; Carson City (NV); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Vacation leave

Sick leave

Holidays

PERS retirement

Deferred Compensation

No Nevada state income tax

Public Service Loan Forgiveness

Longevity pay

Résumé du poste

The State of Nevada Division of Social Services is recruiting for Family Services Specialist 1, with potential to advance to Specialist 2 in Carson City. The role involves interviewing applicants, explaining eligibility, and gathering information to determine public assistance program applicability.

Training and progression opportunities are offered as part of a structured pathway. Must meet the essential qualifications and typing requirement, with opportunities to work with diverse clients and

Qualifications

• One or more years of applicable experience as described in the job duties and graduation from high school or equivalent education.
• Typing speed 35 wpm with certificate required at interview.
• Ability to interview, assess eligibility, and explain program requirements.

Responsabilités

• Assist clients in completing applications and required declarations with accuracy.
• Interview clients to assess eligibility and vocational options.
• Research and verify information from multiple sources to establish eligibility and benefits.
• Compute income and other factors affecting benefit levels and prepare reports.

Connaissances

Typing 35 wpm

Interviewing & assessment

Interpersonal & communication

Research & verification

Office software usage

Formation

High school diploma or equivalent

Outils

Office software

Description du poste

• No Nevada state income tax.

Job Summary

The Division of Social Services is filling vacancies for Family Services Specialist 1, Underfilling a Family Services Specialist 2 in Carson City. Family Services Specialists interview applicants and recipients of public assistance; explain eligibility; and elicit information to determine which public assistance programs are applicable. Assist clients in completing applications, research and verify information provided by clients by contacting landlords, employers, utility companies and personal creditors in order to confirm citizenship, residency, household composition, earnings, and projected household expenses, to process information to establish eligibility; compute income and evaluate other factors impacting benefits; make determinations according to timeframes and program regulations.

This is the entry level in the series which provides for progression to the journey level upon satisfactory completion of the training period, successfully meeting minimum qualifications, and recommendation of the appointing authority. DSS uses intermittent positions to supplement full-time staff. DSS intermittent positions are full-time positions with a regular work schedule but have different layoff rights than permanent positions. DSS moves intermittent positions to permanent positions based on attrition and seniority.

In accordance with NRS 293.5045, a voter registration agency shall not knowingly employ a person whose duties will include the registration of voters if they have been convicted of a felony involving theft or fraud. Most positions in this series fall under this NRS.

Must type a minimum of 35 wpm accurately. A typing certificate issued within the last twelve (12) months must accompany you at your interview and verify your net typing speed of at least 35 wpm in a five-minute test. This typing certificate can be attained thru a staffing agency or for free from any Nevada Job Connect office. No online typing test will be accepted.

Essential Qualifications

One or more years of applicable experience as described in the job duties and graduation from high school or equivalent education.

Job Duties

• Assist clients in competing required applications, declarations, forms, reviewing information for accuracy and consistency, and conferring with others.
• Interview clients, explain conditions, and elicit information.
• Interview clients to assess their vocational potential and available employment options.
• Research, verify, and evaluate information to establish eligibility.
• Perform income computation and other factors impacting the level of benefits.
• Identify existing job skills, work experience, and immediate employment barriers.
• Explain program objectives, requirements, and services and respond to client questions.
• Develop a personal responsibility plan and design an individualized job training plan.
• Coordinate services through community providers and other agency personnel.
• Perform related duties as assigned.

Knowledge Of

Knowledge, Skills, and Abilities

Skill In

• Mathematical computations.
• Interpersonal and communication, both verbal and written.
• Use and operation of office and job-related equipment and software.

Ability To

• Read and apply rules, regulations, policies, and procedures; learn federal, State, and local resources serving the needs of applicants; maintain confidentiality of client records; receive inquiries and provide information; verify information from a variety of sources; compile information and prepare reports.
• Store, record, and retrieve information; establish and maintain accurate records; interact effectively with individuals from varying social, economic, and cultural backgrounds.

The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

Benefits Include

• Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees' Benefits Program (PEBP).
• Vacation: Accrual of three weeks of annual leave each year.
• Sick Leave: Accrual of three weeks of sick leave each year.
• Holidays: 12 paid holidays per year.
• Retirement: Participation in the Nevada Public Employees Retirement System (PERS). Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may impact Social Security benefits, visit the SSA publication.
• Deferred Compensation: The State offers a voluntary Deferred Compensation Program.
• No Nevada state income tax.
• Public Service Loan Forgiveness: Eligible due to public sector employment.
• Longevity Payments Eligibility: Employees who have received a performance rating of "standard" or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.

Additional benefits

may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit. For more information, visit the Labor Relations Unit (LRU).

For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF).

State Holidays The holiday schedule for State employees is established by the Legislature.

The Following Are Legal Holidays

• January 1.............................................. New Year's Day
• Third Monday in January.................. Martin Luther King, Jr.'s Birthday
• Third Monday in February................ Washington's Birthday
• Last Monday in May........................... Memorial Day
• June 19................................................ Juneteenth Day
• July 4.................................................... Independence Day
• First Monday in September.............. Labor Day
• Last Friday in October....................... Nevada Day
• November 11........................................ Veterans' Day
• Fourth Thursday in November........ Thanksgiving Day
• Friday following the Fourth Thursday in November...................... Family Day
• December 25........................................ Christmas Day

When January 1, June 19, July 4, November 11, or December 25 falls on a Saturday, the preceding Friday is the observed legal holiday. If these days fall on Sunday, the following Monday is the observed holiday. Eligibility for holiday pay is covered by the provisions of NAC 284.255.