FAMILY SERVICES ASSISTANT

Clark County; Las Vegas (NV); Vor Ort; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

Clark County Family Services is seeking a dedicated Family Services Assistant to support front desk operations and provide clerical assistance for placement-related initiatives. You will be part of the Placement Team and report to the Placement Supervisor, performing a range of duties from client intake to coordination with community resources.

In addition to office support, the role requires strong organizational skills, effective communication with clients from diverse backgrounds, and

Qualifikationen

• High school diploma or equivalent and 1 year of youth/human services related experience.
• Thirty semester units may be substituted for six months of experience.
• Must be legally authorized to work in the United States.
• Must possess a Nevada Class C Driver's License at time of appointment.
• Background investigations and pre-employment drug testing required.

Aufgaben

• Drives a County or personal motor vehicle to transport children and/or family members, and attend meetings.
• Participates on various multi-disciplinary teams regarding clients.
• Completes case notes, court reports and other writings documenting safety, permanency and wellbeing.
• Interacts with clients from diverse backgrounds and communicates respectfully.
• Maintains program records and documents required forms and correspondence.
• Gathers information and coordinates services with community resources.

Ausbildung

High school diploma and 1 year experience

Thirty semester units substitute for six months experience

Jobbeschreibung

About The Position

Clark County Family Services is seeking qualified candidates to apply for the Family Services Assistant position. As a member of our team, you will provide difficult, technical, and specialized office assistance, during the placement of children into various temporary care situations. The ideal candidate will be responsible for work related to our front desk and may also provide clerical support to operational or project-based initiatives. The candidate will be a part of the Placement Team and report to Placement Supervisor.

THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED.

This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources.

Human Resources reserves the right to call only the most qualified applicants to the selection process.

Some positions may be confidential positions and are excluded from membership in the union.

Some positions may be non-union positions and are excluded from membership in the union.

In order to work at the Department of Family Services, employees must not have any qualifying offense that violates the standards required by NRS 432B.198 and/or NRS 432B.199.

Minimum Requirements

Education and Experience

Equivalent to graduation from high school and one (1) year full-time experience working with and caring for youth, families, adults and/or seniors in a human service program setting. Thirty (30) semester units of college level course work in child development, nursing or behavioral science may be substituted for six (6) months of the required experience.

All qualifying education and each experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. All details must be written in your own words and cannot be copied from job descriptions or other external sources.

Working Conditions

Work in a variety of homes and living situations. Some positions may require possession of a personal vehicle, which may be used for work purposes.

Licensing and Certification

Must possess a valid Nevada Class C Driver's License at time of appointment.

Background Investigation

Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.

Citizenship

Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions.

Pre-Employment Drug Testing

Employment is contingent upon the results of a pre-employment drug test.

EXAMPLES OF DUTIES

General Family Services Assistant Tasks Performed in All Positions

• Drives a County or personal motor vehicle to transport children and/or family members, make home visits and other in-person contacts and to attend meetings;
• Participates on various multi-disciplinary teams regarding clients.
• Contributes to the efficiency and effectiveness of the department's service to its clients by offering suggestions and directing or participating as an active member of a work team.
• Works in a typical human services, detention, or public safety setting.
• Uses standard office equipment, reads printed materials and a computer screen, completes case notes, court reports and other written materials documenting the safety, permanency and wellbeing of youth, families, adults and/or seniors.
• Communicates in person or over the telephone.
• Understands techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, often where relations may be confrontational or strained.
• Interprets, applies, and explains applicable laws, codes, regulations to both clients and the general public.
• Uses critical thinking skills to evaluate complex problems and alternatives.
• Employs sound judgment consistent with various social work principles and practices when appropriate.
• Works with the justice system and testifies in court.

Permanency Case Management (Out of Home, In-Home and Adoptions)

• Observes client behavior and environment and identifies deterioration or improvement in the client's lifestyle as well as evidence of abuse, neglect, exploitation, or isolation; reports observations to the supervisor.
• Transports clients to and from a appointments related to their case plan.
• Processes referrals for clients to community agencies for services.
• Assists clients in completing applications for various community-based services.
• Works with Social Service and Family Services personnel to assist families in which children have been neglected, abused, or disabled.
• Assists in reunification cases by providing various in-home services.

Resource Development and Support

• Provides on-going physical care, emotional nurturing and daily supervision of abused, neglected, abandoned and medically fragile children, ages three days to eighteen years, in a treatment shelter home.
• Receives incoming children and inventory and inspects personal belongings.
• Performs initial assessment when admitting you to Child Haven in order to determine any risk to themselves or others.
• Prepares children for release from Child Haven.
• Conducts and records bed checks.
• Responds to emergency calls from other cottages on Child Haven.
• Intervenes when children are out of control, using authorized strategies and restraint techniques.

Child Receiving/Placement and Medical Case Management

• Maintains a caseload specific to children in need of respite placement.
• Calls foster parents to secure respite placements for foster children.
• Completes various case management documentation regarding child placements.
• Maintains tracking logs and databases to document placement attempts.
• Completes foster parent questionnaires regarding placement availability and needs.
• Transports children for routine pediatric medical services.
• May facilitate the process of obtaining medical Passport information for children ages infancy to 18 years of age.
• Obtains medical records and birth certificate information for clients.

Independent Living

• Interacts with youth, ages 14-20, who are in foster care, in order to guide them to independence.
• Maintains a caseload of assigned youth, keeping track of appointments and deadlines, meeting all required deadlines.
• Seeks community resources for youth in foster care and who are aging out of foster care.
• Works with the youth to complete the Youth Plan for Independent Living and update the plan every six months.
• Works with the youth and professionals to assist youth in creating the 90 day transitional living plan prior to aging out of foster care.
• Assists with the development and implementation of events in the community that support youth as they age out of foster care or to gain independent living skills.

In the Social Services Department, the Family Services Assistant

• Conducts casework interviews with clients, family members, service providers, employers and others to obtain information for formulating program/service eligibility and case status.
• Identifies available community resources.
• Provides basic life skills education to clients.
• Supports the Intensive Case Manager's rehabilitative interventions reducing cognitive and behavioral impairments.
• Prepares complete and accurate case notes; writes correspondence and other written materials.
• Explains agency and program rules, regulations and procedures; assists clients in completing required forms and in gathering necessary documentation.
• Maintains a caseload of assigned clients, keeping track of appointments, meetings, and all required deadlines; seeks community resources for clients.
• Confers with supervisors and other departmental professionals regarding cases and scheduling to coordinate activities; attends and participates in in-service training.
• Continues working with clients to help them maintain stable housing and self-sufficiency.

In the Clinical and Community Services Department, the Family Services Assistant functions as a support position to each unit in which it is assigned. Due to the diverse utilization of the position, incumbents in this classification may be assigned to any of the following units.

Community-Based Programming

• Provides various clerical and customer service support for community-based prevention, diversion and intervention programs.
• Assists with scheduling appointments, preparing correspondence, and maintaining program records.
• Greets clients and provides information regarding available services and community resources.
• Enters data and maintains electronic and paper case files.
• Assists staff with routine administrative support activities.
• Other duties as assigned.

Differential Response

• Provides administrative support for differential response and community-based programs.
• Assists with appointment scheduling, referral processing, and maintaining case documentation.
• Responds to routine inquiries from families and community providers regarding program services.
• Maintains program records, files, and tracking systems.
• Performs related clerical and office support duties.
• Other duties as assigned.

Child Haven Mental Health Coordination

• Provides administrative and clerical support for behavioral health coordination activities.
• Assists with scheduling appointments, processing referrals, and maintaining records related to mental health services.
• Communicates with families and providers regarding appointment information and required documentation.
• Enters and tracks service data within program databases and record systems.
• Performs routine office support duties related to program operations.
• Other duties as assigned.

Centralized Intake

• Provides clerical and customer service support for centralized intake and service coordination activities within the Department of Clinical and Community Services.
• Receives and routes incoming calls, walk-in inquiries, electronic referrals, and requests for information regarding available programs and services.
• Assists with scheduling appointments, processing referrals, and maintaining intake records and documentation.
• Provides information regarding community resources, program services, and referral procedures to families and partner agencies.
• Enters and maintains data within electronic databases and case management systems.
• Assists professional staff with routine administrative and follow-up activities to support timely access to services.
• Other duties as assigned.

PHYSICAL DEMANDS

Strength and mobility to work in a typical home or office setting to include standing and/or walking for an extended period of time, and strength to restrain and/or eject individuals; drives a motor vehicle for travel to client residences, appointments, and to run errands; vision to read printed materials; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.