Family Services Advocate

CAPSLO; Paso Robles (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

CAPSLO is seeking a Family Services Advocate to recruit and enroll children, orient parents to health, nutrition, education, and other services, and link families with community resources. You will coordinate with Area Managers to meet timelines, maintain health records, and promote inclusive participation for all eligible families.

The role emphasizes collaboration, documentation, and effective referrals to strengthen child and family outcomes within the Migrant and Seasonal Head Start program.

Qualifications

• Has a credential or certification in Social Work, Human Services, Family Services, Counseling, or related field.
• AA/AS Degree in Child Development, Social Science, Psychology, Human Development, Liberal Studies, or related field + 1 year of client casework experience. Bachelor’s Degree is preferred
• BA/BS Degree in Child Development, Social Science, Psychology, Human Development, Liberal Studies, or related field + 1 year of client casework experience.

Responsibilities

• Recruit and enroll children into the program.
• Orient parents to comprehensive services including Health, Nutrition, Education, Disabilities, Mental Health, Parent Engagement, and ERSEA.
• Support Migrant and Seasonal Head Start families, linking them with referral systems and community services.
• Serve as a liaison for referrals, ensuring services are beneficial and effective.
• Assist families in finding health and dental care, encouraging involvement in the healthcare system.
• Plan monthly local parent committee meetings with the Family Child Coordinator, providing support and encouragement.
• Maintain accurate documentation of services to families and children.

Skills

Recruitment

Casework

Education

Level I credential in Social Work or related field

AA/AS Degree in Child Development or related field +1 year of client casework

BA/BS Degree in Child Development or related field +1 year of client casework

Job description

Must be fluent in two or more languages, including one that supports the needs of the program and community.

Under the supervision of the Area Manager/Center Supervisor and working in collaboration with the Family Child Care Coordinator the Family Services Advocate is responsible for recruitment of children, verification of eligibility, parent orientation, referral of parents to community resources and local social services agencies and updating children’s health records. Maintains child/family files and reference records and engages in mutually respectful, positive, goal-oriented partnerships with families to promote positive child and family outcomes. Works closely with the Content experts and Area Managers/Center Supervisors to assure timelines are met. Supports CAPSLO’s mission and vision by creating inclusive and equitable environments for all eligible families to participate in the program.

Qualifications:

• Level I: Has a credential or certification in Social Work, Human Services, Family Services, Counseling, or related field.
• Level II: Has an AA/AS Degree in Child Development, Social Science, Psychology, Human Development, Liberal Studies, or related field + 1 year of client casework experience. Bachelor’s Degree is preferred
• Level III: Has a BA/BS Degree in Child Development, Social Science, Psychology, Human Development, Liberal Studies, or related field + 1 year of client casework experience.
• Depending on the department assigned, a valid California driver’s license, a current DMV driving record, and proof of insurance may be required to fulfill job-related travel. Reasonable accommodations will be considered in accordance with applicable laws.

As a Family Services Advocate you will:

• Recruit and enroll children into the program.
• Understand and adhere to program policies, confidentiality, privacy, and ethical practices.
• Orient parents to comprehensive services including Health, Nutrition, Education, Disabilities, Mental Health, Parent Engagement, and ERSEA.
• Support Migrant and Seasonal Head Start families, linking them with referral systems and community services.
• Serve as a liaison for referrals, ensuring services are beneficial and effective.
• Discuss the importance of coordinating health, social, and educational services for children's learning and family well-being.
• Assist families in finding health and dental care, encouraging involvement in the healthcare system.
• Participate in special health screenings and maintain accurate health records.
• Know local social services and community resources, including health, mental health, nutrition, parenting, financial literacy, education, enrichment, recreation, job training, and employment.
• Plan monthly local parent committee meetings with the Family Child Coordinator, providing support and encouragement.
• Support Parent Meetings by scheduling guest speakers, preparing agendas, and signing in attendees.
• Encourage parent participation in program and community events.
• Attend and participate in community collaborations.
• Maintain accurate documentation of services to families and children.
• Maintain knowledge of database programs (e.g., ChildPlus).
• Complete reports and follow-up as requested by Content experts and Area Manager/Center Supervisor.
• Transport parents and/or children to meetings, health and other service appointments, when necessary.

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.