Family Service Worker

Child Development Council of Franklin County; Columbus (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Child Development Council of Franklin County is seeking a Family Service Worker to recruit and enroll children in Head Start, ensuring access to comprehensive services for families in Columbus, OH. The role uses case management practices to assess needs and mobilize resources while maintaining full enrollment.

You will collaborate with center staff, healthcare providers and community resources, document important data, and promote parent involvement to support positive outcomes for children and

Qualifications

• Excellent verbal and written communication skills.

Responsibilities

• Recruit and enroll children and families for Head Start services in accordance with regulations.
• Inform families of Head Start services and promote parent engagement.
• Maintain and monitor attendance and initiate interventions for low attendance.
• Complete family assessments and establish goals for enrolled families.
• Collaborate with staff and community partners to deliver coordinated services.
• Record data in MIS accurately and timely to support program services.

Skills

Verbal communication

Written communication

Interpersonal skills

Time management

Organizational skills

Microsoft Office

Data entry

Education

Bachelor's Degree in social work or related field

Tools

Microsoft Office Suite

Job description

The Family Service Worker (FSW) will recruit and enroll children in the Head Start program and ensure that Head Start program services and community resources are available to enrolled children and their families. Utilize the principles of the case management process, conducts assessments, plans, monitors and mobilizes resources to meet family needs while maintaining full enrollment.

• Recruit and enroll children and families for Head Start services in accordance with State/Federal/Local regulations.
• Inform families of Head Start services and promote parent engagement in all facets of the program.
• Maintain and monitor children's attendance daily and initiates interventions for children with an ADA of 85% or less.
• Complete the family assessment (RISE). Establishes and monitors goals for all families enrolled in the program.
• Collaborate and maintain open channels of communication with parent/guardians, agency staff, and the community to provide seamless services.
• Perform required data entry functions in the Management Information System (MIS) accurately and in a timely manner to facilitate program services the include case notes, goal status, follow-up for referrals, etc.
• Protect the confidentiality of all information.
• Refer to community agencies to ensure that families have accessibility to services.
• Assist parents with transitional activities into Head Start and from Head Start to other educational settings.
• Participate in social service training, staff meetings, center parent meetings, and other meetings as required to deliver and coordinate agency services as necessary for children and families.
• Collaborate with the Center Coordinator to organize and conduct Child and Family Review (CFR) in order to coordinate individualized services for each child and family.
• Collaborate with the Center Coordinator to promote and report in-kind hours to designated agency staff.
• Provide opportunities and ensures compliance with parent involvement requirements
• Collaborate with the Center Coordinator to plan, organize and attend parent meetings.
• Work with families to ensure that medicals, dental exams, and treatments are complete through linkage to medical and dental providers and participation at mass screenings.
• Conduct at least one home visit with all assigned families per program year.
• Confer with physicians, caseworkers, and other community partners to establish and monitor interventions on behalf of the child and family.
• Report all suspected child abuse/neglect cases to Franklin County Children Services according to agency procedures and the Ohio Revised Code Section 2151.421.
• Responsible for implementing culturally responsive environments for families.

Qualifications

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational and critical thinking skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to calculate figures and amounts and prepare reports using figures.
• Demonstrated knowledge of community resources, social service agencies, and landlords.
• Experience with computers and knowledge of Microsoft Office.
• Knowledge of principles and practices of social work, principles and techniques of interviewing and assessment, and knowledge of diverse ethnic groups, community resources, agencies, and organizations.
• The ability to work collaboratively with other personnel and/or service providers or professionals.
• Bachelor's Degree in social work or related degree