Family Service Specialist- Deland

ALS Therapy Development Institute; DeLand (FL); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plans

Paid time off

Employee Assistance Program

403B Savings Plan

Wellness program

Work-life balance

Community impact

Job summary

Easterseals Florida is hiring a Family Service Coordinator to support families of young children eligible for IDEA Part C services. The role covers coordinating evaluations, services, and transitions with a multidisciplinary team, developing IFSPs, and advocating for families throughout the Early Steps journey.

The position is full-time, 40 hours/week, with a 9:00 am–5:00 pm schedule, and offers comprehensive benefits including insurance, paid time off, and a 403(b) plan.

Qualifications

• Bachelor's degree in a relevant field.
• One year of professional experience with young children and families.
• Ability to secure Medicaid Provider Number.
• Knowledge of community resources, child development, disabilities, and privacy laws.
• Strong documentation, time-management, and organizational skills.
• Willingness to travel to family homes.
• Ability to provide crisis management support when needed.
• Commitment to teamwork and to supporting families with empathy and professionalism.
• Must meet approved driver qualifications to drive personal vehicle.

Responsibilities

• Provide ongoing service coordination for children eligible for Early Steps as the assigned service coordinator.
• Participate in multidisciplinary evaluations, IFSP meetings, and transition planning activities.
• Support eligibility determinations, monitor interventions, and assist families through transitions from IDEA Part C.
• Promote and strengthen the IFSP team's ability to identify, access, coordinate, and evaluate services and resources.
• Interview families to gather information on routines, strengths, needs, support systems, and developmental concerns.
• Develop timely and comprehensive Individualized Family Support Plans (IFSPs) in collaboration with families and team members.
• Communicate IFSP recommendations with providers, coordinate updates every 6 months, and ensure follow-up for developmental evaluations.
• Coordinate transitions to Part B for families choosing school-based services, including required notifications and planning.
• Assist families not pursuing Part B with developing an appropriate post-Part C plan.
• Maintain accurate case notes, file documentation, and billing practices for CMS Targeted Case Management.
• Travel to family homes or preferred locations to conduct interviews, gather information, and complete coordination tasks.

Skills

Documentation skills

Time management

Organization

Travel readiness

Crisis management

Teamwork

Education

Bachelor's degree in psychology, social work, early childhood, child development, special education, health education, sociology, or related field

Job description

Salary will be $44,000 per year, includes insurance and time off benefits

Full time position working 40 hours per week, 9:00 am to 5:00 pm (Monday through Friday)

Easterseals Florida is seeking a compassionate and dedicated Family Service Coordinator (FSC) to support families of young children eligible for IDEA, Part C services through our North Beaches Early Steps program. The FSC plays a vital role in empowering families, helping them understand their child's strengths, needs, and available supports, and serving as the central point of contact from the start to the end of their Early Steps journey.

In this role, you will work with a comprehensive team of professionals to ensure families receive timely evaluations, services, procedural safeguards, and coordinated care. You will serve as a supportive, communicative, and responsive resource to families, helping them navigate resources and advocating for services that promote optimal child development.

What we offer:

• Live and on demand Professional Development opportunities
• Medical, Dental, and Vision Plans
• Paid Holidays, Vacation, Sick, and Personal Time
• Employee Assistance Program
• Several Supplemental Insurance Policies
• 403B Savings Plan
• Easterseals Cares Wellness Program
• Work Life Balance
• The Opportunity to Make a Difference in the Community and the Organization

What You'll Do

• Provide ongoing service coordination for children eligible for Early Steps as the assigned service coordinator
• Participate in multidisciplinary evaluations, IFSP meetings, and transition planning activities
• Support eligibility determinations, monitor interventions, and assist families through transitions from IDEA Part C
• Promote and strengthen the IFSP team's ability to identify, access, coordinate, and evaluate services and resources
• Interview families to gather information on routines, strengths, needs, support systems, and developmental concerns
• Develop timely and comprehensive Individualized Family Support Plans (IFSPs) in collaboration with families and team members
• Communicate IFSP recommendations with providers, coordinate updates every 6 months, and ensure follow-up for developmental evaluations
• Coordinate transitions to Part B for families choosing school-based services, including required notifications and planning
• Assist families not pursuing Part B with developing an appropriate post-Part C plan
• Maintain accurate case notes, file documentation, and billing practices for CMS Targeted Case Management
• Travel to family homes or preferred locations to conduct interviews, gather information, and complete coordination tasks

Qualifications

• Bachelor's degree from an accredited university in psychology, social work, early childhood, child development, special education, health education, sociology, or a related field.
• One year of professional experience working with young children and families in teaching, case management, counseling, or serving individuals with special needs or developmental delays.
• Ability to secure and maintain a Medicaid Provider Number.
• Knowledge of community resources, child development, disabilities, and confidentiality/privacy laws.
• Strong documentation, time-management, and organizational skills.
• Ability to travel to family homes and adjust schedule to meet family needs.
• Ability to provide crisis management support when necessary.
• Demonstrates integrity, tact, strong judgment, flexibility, and a commitment to self-development and quality practices.
• Commitment to teamwork and to supporting families with empathy and professionalism.
• Ability to meet our approved driver qualifications in order to drive your personal vehicle, as required, for program-related needs (minimum age of 21 and good driving history)
• An energetic, resourceful and professional individual who will promote a positive, respectful and team-based environment

Easterseals Florida has been rated a Great Place to Work (2020 - 2025) by our employees! We provide services daily that are leading the way to 100% equity, inclusion and access for people living with disabilities, families and communities. Working at Easterseals is more than just a job - it's an opportunity to be part of something bigger! If you want to translate your talent, your passion, and your commitment to help people with disabilities, families and the community, you might be exactly what we are looking for.

Easterseals Florida is a Drug Free Workplace (DFWP).

Easterseals Florida is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

Easterseals Florida is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact our HR department at [phone], [e-mail], 2010 Crosby Way, Winter Park, FL 32792.

Under the directive of Florida House Bill 531, our organization utilizes the Care Provider Background Screening Clearinghouse. More information regarding the background screening requirements for this position can be found on the Florida HealthSource Background Screening website or at this specific link: https://info.flclearinghouse.com.