Family Service Coordinator

The Salvation Army; Old Orchard Beach (ME); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Sick leave

Personal days

Bereavement leave

Medical, dental and vision benefits

Short/long term disability

Retirement plan

Job summary

The Salvation Army’s Old Orchard Beach Corps is seeking a Family Service Coordinator to provide compassionate, professional services to individuals and families in need within the Old Orchard Beach area. The role conducts intakes, connects clients with community resources, and supports seasonal programs while maintaining confidential records.

Responsibilities include managing the food pantry, coordinating referrals, and supporting volunteers and office duties in a mission-driven environment

Qualifications

• High school diploma or equivalent is required.
• Strong interpersonal, communication and organizational skills.
• Basic computer skills and ability to work independently and as part of a team.

Responsibilities

• Conduct client intakes and needs assessments.
• Provide emergency assistance in accordance with Salvation Army policies and available funding.
• Coordinate referrals to community resources and local agencies.
• Maintain the food pantry, including inventory and Foodbank orders and pickups.
• Assist with planning and implementing seasonal programs and family assistance initiatives.
• Maintain accurate, complete and confidential client records.
• Provide direction and support to volunteers and assist with office duties.

Skills

Interpersonal skills

Communication

Organizational skills

Basic computer skills

Education

High school diploma or equivalent

Social work / human services degree preferred

Job description

Overview

Join a vibrant, mission-driven organization that makes a meaningful impact in the lives of individuals and communities every day. At The Salvation Army, your work supports a legacy of service, compassion, and practical assistance for those who need it most.

The Family Service Coordinator provides compassionate, professional services to individuals and families in need within the Old Orchard Beach Corps service area. The position conducts intakes, provides assistance, and connects clients with community resources and seasonal programs.

Responsibilities

This position centers on client services, food pantry operations, and office support.

• Conduct client intakes and needs assessments
• Provide emergency assistance in accordance with Salvation Army policies and available funding
• Coordinate referrals to community resources and local agencies
• Maintain the food pantry, including inventory and Foodbank orders and pickups
• Assist with planning and implementing seasonal programs and family assistance initiatives
• Maintain accurate, complete and confidential client records
• Provide direction and support to volunteers and assist with office duties

Qualifications

• High school diploma or equivalent
• Valid U.S. driver’s license
• Preferred: degree in social work, human services or a related field
• Preferred: family services, case management or outreach experience, ideally nonprofit or faith based
• Preferred: volunteer or community program experience, and knowledge of York County resources
• Compassionate, nonjudgmental approach that protects the dignity of all clients
• Strong interpersonal, communication and organizational skills; basic computer skills
• Ability to maintain confidentiality, and to work independently and as part of a team

What We Offer:

• Paid time off
• Paid holidays
• Sick leave
• Personal days

• Bereavement leave
• Medical, dental and vision benefits
• Short term and long term disability
• Retirement plan

Benefits may vary based on position classification and eligibility.

About Us:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Northern New England Division serves communities across Maine, New Hampshire and Vermont through local corps and programs, supported by Divisional Headquarters in Portland, Maine.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.