Family Service Advisor

NorthStar Memorial Group; Hilo (HI); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Commission-based pay

Medical/Dental/Vision

Life & AD&D

Disability Coverage

401(k) match

Tuition Reimbursement

Funeral & Cemetery Benefits

Annual awards trips

Job summary

NorthStar Memorial Group is seeking a Family Service Advisor (Sales) at Homelani Memorial Park and Crematory in Hilo, HI. You will counsel families through memorial planning, leverage a commission-based structure, and build a sales pipeline with provided leads.

We offer extensive training, a clear path for career growth within a nationwide network, and comprehensive benefits as part of a rewarding, stable career in a compassionate industry.

Qualifications

• Must pass a criminal background check.
• Valid driver’s license with clean MVR.

Responsibilities

• Sell and guide families through memorial planning and services.
• Develop and maintain a sales pipeline with qualified leads.
• Provide compassionate, consultative service during sensitive life events.

Skills

Compassionate

Empathy

Creativity

Proactiveness

Job description

Join NorthStar as a Family Service Advisor (Sales) at Homelani Memorial Park and Crematory in Hilo, HI! (Hawaii County)

At NorthStar, we’re redefining how families honor and celebrate the lives of their loved ones. As a Family Service Advisor at Homelani Memorial Park and Crematory in Hilo, HI. You won’t just sell, you will inspire and innovate. We offer a financially stable, rewarding career where your efforts are recognized, and your impact is meaningful.

What We Look For

• Compassionate, Empathy is at the heart of everything we do. We seek individuals who can support families with care, understanding, and respect during life’s most sensitive moments.
• Creatively, we value innovation. You’ll be encouraged to think outside the box and bring fresh ideas to help families honor their loved ones in unique and meaningful ways.
• Proactive, we thrive on initiative. Our ideal candidate is self-motivated, solution-oriented, and excels in consultative sales—anticipating needs and delivering results.

What You Can Expect

• Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance.
• Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life.
• Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free.
• Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations.

Compensation that reflects your character and drive!

Exceptional Total Rewards Package

• Comprehensive Insurance Options
  • Medical, Dental, Vision
  • Life & AD&D
  • Disability Coverage
• 401(k) with Company Match
• Tuition Reimbursement
• Funeral & Cemetery Benefits
• Recognition Programs & Annual Awards Trips

Requirements

• Must successfully pass a criminal background check.
• Possess a valid driver’s license with a clean motor vehicle record (MVR).

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.