Family Self-Sufficiency Program Coordinator

City of Oxnard; Oxnard (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

City of Oxnard is seeking a Family Self-Sufficiency (FSS) Programs Coordinator to provide case management, goal-setting, financial coaching, and link participants to community resources to foster economic self-sufficiency.

The role includes developing 5-year plans, coordinating with agencies, maintaining records, and leading PCC meetings. There is no hybrid or remote work; standard hours apply.

Qualifications

• High School Diploma or GED plus four years of related experience, including two years paraprofessional support experience comparable to an Administrative Services Specialist with the City of Oxnard in field related to area of assignment.
• Associate’s degree (or 60 units) in business administration or related field and two years paraprofessional support experience comparable to an Administrative Services Specialist with the City of Oxnard in field related to area of assignment.
• Note: To qualify for the educational incentive, candidates must possess a Bachelor’s degree or above.

Responsibilities

• Provides specialized management service support in assigned functional area or program; may serve as lead worker.
• Responds to inquiries; researches, troubleshoots and provides information related to the program.
• Maintains system information, databases and files; oversees documentation.
• Performs duties of a similar nature as assigned.
• When fiscal, housing, or related duties apply, handles revenue collection, accounts payable, payroll processing, and reconciliations.

Education

High School Diploma or GED, 4 years related experience

Associate’s degree (60 units) in related field, 2 years paraprofessional experience

Job description

The City of Oxnard’s Housing Authority Department is seeking a Family Self‑Sufficiency (FSS) Programs Coordinator. The FSS Program Coordinator provides case management, goal‑setting, financial coaching, and community resource linkage to help participants achieve economic self‑sufficiency and stability.

WHAT YOU’LL DO:

• Conduct outreach to identify eligible families from Public Housing and the Section 8 program.
• Perform comprehensive initial needs assessments, evaluating employment history, education, childcare, transportation, and barriers to self‑sufficiency.
• Assist participants in establishing a 5-year Plan with actionable milestones to achieve financial self‑sufficiency.
• Meet regularly with families to monitor progress, adjust goals, and to connect them with direct community resources.
• Establish and maintain strong partnerships with local employment agencies, colleges, job‑training programs, mental health providers, and childcare networks.
• Coordinate with the finance department to manage and track program interest‑bearing escrow savings accounts earned through increases in earned income.
• Maintain accurate records in compliance with federal guidelines.
• Prepare and submit FSS grant applications and reports required by the US Department of Housing and Urban Development.
• Assist in updating the Housing Authority’s FSS Action Plan to align with Federal Regulations and Grant requirements.
• Lead the quarterly Program Coordinating Committee (PCC) meetings.
• Draft marketing materials and conduct outreach presentations.
• Determine program eligibility, calculate rents, and process reexaminations. Eligibility for assigned public housing and Section 8 program participant caseload

PAYROLL/CLASSIFICATION TITLE:

Administrative Services Specialist, Senior

DISTINGUISHING CHARACTERISTICS:

This classification is distinguished from the Administrative Services Specialist in that it serves as a subject matter expert in providing specialized paraprofessional functional/program support and may serve as a lead worker or directly supervise the work of others.

SUPERVISION EXERCISED/ SUPERVISION RECEIVED:

May serve as a lead worker, assigning work and monitoring work completion. Receives general supervision on routine items which are performed according to established standards and procedures and receives specific work instruction regarding non‑routine matters and deadlines.

WORK SCHEDULE:

The normal work week is Monday through Thursday, 8:00 am to 6:00 pm, and alternating Fridays, 8:00 am to 5:00 pm. Depending on the work assignment, staff may be assigned to a shift that is outside the standard work hours. In addition, this position may be required to be available to work additional hours in response to peaks in workloads and changes in department needs. The standard work environment varies depending on assignment, but is typically either primarily in an office setting or out in the field. The City does not offer hybrid or remote work.

This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the Department.

RESPONSIBILITIES:

• Provides specialized management service support in assigned functional area or program; coordinates, reviews and oversees related work and program activities; may work as a liaison with contracted vendors supporting functional programs. May serve as a lead worker assigning and monitoring work completion.
• Receives and responds to internal and external customer inquiries. Researches, analyzes, troubleshoots, and provides information and support related to functional area or program assignment.
• Coordinates, monitors and responds to complex information and record requests; researches related data and information; explains and interprets information related to processes and procedures.
• Prepares, maintains and updates system information, databases, tracking systems, logs, correspondence, and/or other related documents; oversees and provides for the maintenance of files, records, data and functional/program documentation.
• Performs other duties of a similar nature and level as assigned.

Position-specific responsibilities might include:

Positions assigned to fiscal support may be responsible for:

• Performing revenue collection, accounts payable, or payroll preparation activities;
• Overseeing the daily receipt, recording and safekeeping of fees and collections and deposits;
• Reviewing all payable transactions;
• Posting expenditures;
• Processing purchase orders and checks;
• Reviewing and proofing payroll adjustments, entries and rates;
• Calculating pay changes;
• Reviewing accrual register;
• Running payroll reports;
• Reconciling accounts.

Positions assigned to housing may be responsible for:

• Leading or supervising contracted maintenance staff;
• Making work assignments, reviewing work and ensuring that policies and procedures are properly implemented;
• Reviewing and approving applications and related files;
• Ensuring that records are maintained and updated;
• Conducting informal hearings and interviews;
• Providing counseling to applicants;
• Gathering and compiling data;
• Meeting with and addressing housing client concerns;
• Performing investigations and conducting home visits;
• Developing, coordinating and marketing resident programs and services;
• Performing case management and outreach with coordinating agencies.

EDUCATION and EXPERIENCE:

• High School Diploma or GED and four (4) years of related experience, including two (2) years paraprofessional support experience comparable to an Administrative Services Specialist with the City of Oxnard in field related to area of assignment;
• Associate’s degree (or 60 units) in a related field such as business administration, and two (2) years of paraprofessional support experience comparable to an Administrative Services Specialist with the City of Oxnard in field related to area of assignment.

NOTE: To qualify for the educational incentive benefit, candidates must possess a degree level of Bachelor’s or above.

LICENSE/CERTIFICATION:

• Valid California Class C Driver’s License with a satisfactory driving record.

OTHER REQUIREMENTS:

• Must be able to effectively communicate in English, both orally and in writing.
• Candidates who hold a foreign degree will be required to provide official documentation verifying degree equivalency or matriculation upon hire, depending on the position’s requirements.

HIGHLY DESIRABLE:

• Bilingual - Spanish

The eligibility list established from this recruitment is to fill this position only.

There is currently one (1) full‑time vacancy within the Housing Department.

Selected candidate(s) must pass a thorough reference check and background investigation. Some positions that work with or have access to the Police Department may require a polygraph exam. Select positions may require candidates to undergo a pre‑employment medical and/or psychological evaluation.

Positions in this classification are represented by the Service Employees International Union (SEIU).

For most positions, the City of Oxnard relies on office automation (Microsoft Office/Google) and web‑based enabled tools. Candidates must be proficient and comfortable with computer use to perform functions associated with ongoing work.

Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all positions.

Employees are required to participate in the City’s direct deposit plan and are paid on a bi‑weekly basis.

This position requires a 12-month probationary period. Internal applicant probationary periods will be governed by the applicable MOU.

Pursuant to California Government Code Section 3100, all public employees are required to serve as disaster service workers subject to such disaster service activities as may be assigned to them.

If a candidate accepts a conditional job offer with the City of Oxnard, any and all pending applications for active recruitments with the City of Oxnard will be withdrawn and no longer considered.

This position is governed by the overtime provisions of the federal Fair Labor Standards Act and is eligible for overtime pay.

The City of Oxnard is an Equal Opportunity Employer and welcomes applications from all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, medical condition, disability, or sexual orientation.

The City of Oxnard makes reasonable accommodations for individuals/people with disabilities. If you believe you require special arrangements to participate in the testing process, you must inform the Human Resources Department in writing within three business days of your scheduled interview or exam date. Applicants who request such accommodation must document their request with an explanation of the type and extent of accommodation required.

On the first day of employment, new employees must provide proof of citizenship or documentation of legal right to work in the United States in compliance with the Immigration Reform and Control Act of 1986, as amended. The City participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, please contact DHS. 888-897-7781 dhs.gov/e-verify

If you have any questions regarding this recruitment, please contact Raul Almanza at [e-mail].

The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.