Family Self-Sufficiency (FSS) Community Case Manager

HACLA; Los Angeles (CA); On-site; USD 10,000 - 52,000; Full time

Job summary

An established industry player is seeking a dedicated Community Case Manager to support families in achieving economic independence. This role involves managing caseloads, conducting job readiness seminars, and connecting clients with essential resources. You will play a crucial part in helping participants navigate the Section 8 Housing Choice Voucher Program and work towards their individual training and services plans. Join a team that values community engagement and makes a real difference in people's lives. If you are passionate about empowering low-income individuals and fostering self-sufficiency, this opportunity is for you.

Benefits

Medical/Dental/Vision Plan

Pension Plan

Flexible Work Schedules

Paid Time Off

Tuition Reimbursement Program

Employee Assistance Program

Qualifications

• Must have an Associate’s Degree and 2 years of case management experience.
• Ability to obtain Family Self-Sufficiency Case Management Certificate within one year.

Responsibilities

• Manage caseload of FSS participants from recruitment to graduation.
• Conduct Job Readiness seminars and connect clients to support services.

Skills

Counseling

Case Management

Job Readiness Training

Community Outreach

Education

Associate’s Degree in Behavioral Sciences

Experience with Low-Income Individuals

Job description

Family Self-Sufficiency (FSS) Community Case Manager

Join to apply for the Family Self-Sufficiency (FSS) Community Case Manager role at HACLA

Family Self-Sufficiency (FSS) Community Case Manager

3 days ago Be among the first 25 applicants

Join to apply for the Family Self-Sufficiency (FSS) Community Case Manager role at HACLA

Please go to http://www.hacla.org/careers for details of this position and to apply.

Characteristics of the Class: Under the direct supervision, assists clients in becoming self-sufficient by developing strategies for reaching economic independence, and performs various tasks pertaining to the Section 8 Housing Choice Voucher Program for families enrolled in FSS.

Examples Of Essential Functions

• Provides caseload management of FSS participants from recruitment, orientation and intake, through program completion and graduation.*
• Determine continued eligibility, process yearly contract renewals and perform all standard Section 8 contract maintenance functions such as annual rent determinations and rent increases, requests to move, inspection issues between participants, landlords, and the Authority.
• Organize and facilitate Program Coordinating Committee (PCC) meetings.
• Conduct Job Readiness seminars for FSS participants at least once quarterly, presenting a variety of tools, techniques and resources for job search, job preparedness, interview skills, resume building and assisting with maintaining employment.
• Ensure that program participants are successfully connected with the support services they need to increase economic self-sufficiency.
• Assists clients in the follow-through on program goals, supports clients to follow all components of their Individual Training and Services Plan (ITSP) and update the ITSP as necessary.
• Provides job search assistance, referrals to available job training opportunities, connects with employers to compile a list of available jobs, creates Positive Recruitment events designed to assist FSS participants in obtaining and maintaining employment, conducts outreach activities with community organizations and partner agencies to connect FSS participants with a variety of available resources.
• Inquires with vendors for available resources and in-kind donations for FSS participants.
• Performs other related duties to the classification as assigned.
  
  

Minimum Requirements

Associate’s Degree in the Behavioral Sciences, Social Work, or a related field -AND- two (2) years of experience providing counseling/case management and securing support services for low-income individuals -OR- an equivalent combination of education and/or experience. Ability to obtain Family Self-Sufficiency Case Management Certificate within one (1) year of employment.

EXAMINATION

Applications will be reviewed for relevant experience, education and training. Applications must be detailed and complete for proper evaluation. Resumes may be included but may not be submitted in lieu of application content. Only the MOST QUALIFIED APPLICANTS will be invited to the testing process, which may include any combination of oral, written and/or performance examination. Applicants must pass each phase of the testing process with a rate of 70% or higher to be placed on the "Certified List". Generation of a Certified List does not mean that there are any vacant and available positions at this time. The Certified List will be available for not less than 12 consecutive calendar months.

THE EXAMINATION FOR THIS POSITION WILL OCCUR ON Wednesday, June 4 2025. If you are invited to the examination process, you will receive an email from a recruiter at the Housing Authority NO LATER THAN FRIDAY, May 30, 2025. This will be your only notice. There will be no changes to the date(s) of the examination.

REFERRAL PROCESS

Only applicants who have been placed on the certified eligibility list will be considered for job openings. Placement on the eligibility list is neither a guarantee of employment, nor is it an implied promise of work. All applicants referred from an eligibility list for selection interview(s) will be considered for the position; however, only the best-qualified applicant(s) may be selected.

SELECTION PROCEDURE

Applications will be reviewed for relevant experience, education and training. The application must be detailed and complete for proper evaluation.

Hiring Information

All job offers are contingent upon successful completion of a pre-employment evaluation, which includes: a post-offer medical examination (includes drug and alcohol screening), criminal records check, employment history and education verification, and documentation of the right to work in the United States.

Candidates will start at STEP 1 of an eight step salary range unless there are special exceptions in accordance with the Personnel Rules.

Disability Accommodation

Testing Accommodations: If you require an accommodation due to a physical, mental or learning disability, please call [phone] for special assistance. Special testing accommodations may be arranged if verification of the disability is provided by a physician, rehabilitation counselor, or other authority.

Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application.

NOTE: The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice.

We are an Equal Opportunity/Affirmative Action Employer.

As a condition of new and continued employment, employees in this classification must participate in mandatory direct deposit of payroll.

Required

Pursuant to the Housing Authority of the City of Los Angeles' Conflict of Interest Policy, new and existing employees are required to refrain from participating in activities, employment or enterprises, which are in conflict with public interest and/or with his or her duties as an employee of the Authority. A copy of the Conflict of Interest Policy may be obtained by visiting our website at:

http://www.hacla.org/Portals/0/Attachments/Others/ConflictofInterestPolicy.pdf

Please call NeoGov Toll-Free Applicant Support telephone line [phone] if you forget your password, have application login problems or get an error message during the application process.

HACLA Benefits*Short-Term Disability/Long-Term Disability/Mandatory Life:*Pension Plan:*General Leave/Holidays/PTO:*Additional Optional Benefits:*Temporary Casual/Per-Diem employee are eligible to enroll/recieve the following benefits:Note: Temporary casual/per-diem employees are able to work up to 40 hours per week as necessary.

• Medical/Dental/Vision Plan:
• HACLA will provide up to 100% of the CalPERS medical premium rate for Los Angeles, San Bernardino & Ventura Counties Kaiser rates for employee only, employee + one dependent, and employee + multiple dependents as applicable
• HACLA will provide 100% of basic Dental HMO rates for employee only, employee + one dependent, and employee + multiple dependents as applicable
• HACLA will provide 100% basic Vision coverage for employee only, employee + one dependent, and employee + multiple dependents as applicable
• $250 OPT OUT payment is available for employees with a qualifying health plan outside of the employer network.
• Employees have the option to choose additional optional insurance such as Dental PPO, Custom Vision, additional medical coverage, and voluntary additional life insurance.
• HACLA will provide 100% of STD/LTD/Mandatory Life premiums for all eligible employees to maintain the IRS 125 Plan
• HACLA retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years.
• For Classic members, the pension formula is 2.7% at 55 with members contributing 8% of their wages towards their retirement.
• For PEPRA members, the pension formula is 2% at 62, with members contributing 7.75% of their wages towards their retirement.
• CalPERS will make the determination regarding the type of membership for which the eligible employee will qualify.
• Annual leave accruals vary, depending upon the type of job/position (membership in employee organizational group) and years of service. Length of service increases accrual rates by employee organizational group when service requirements are met.
• Newly Hired Annual Accruals:
• At-Will/Non-Represented accrual per pay period 5.23 hours (17 days annually)
• Council of Housing Professionals-Management accrual per pay period 4.15 hours (14 days annually)
• Council of Housing Professionals-Administration accrual per pay period 6.78 hours (22 days annually)
• Service Employees International Union (Local 721) accrual per pay period 6.78 hours (22 days annually)
• Los Angeles County Building and Construction Trades Council accrual per pay period 5.23 hours (17 days annually)
• American Federation of State, County and Municipal Employees accrual per pay period 6.78 hours (22 days annually)
• 14 Observed Holidays:
• New Year's Eve; New Years Day; Martin Luther King Jr’s Birthday; President's Day; Cesar Chavez Day; Memorial Day; Juneteenth; Independence Day; Labor Day; Veteran’s Day; Thanksgiving Day; Day After Thanksgiving; Christmas Eve, and Christmas Day.
• 12 Floating Holiday hours annually
• Opportunity to earn up to 160 hours of Paid Time Off (PTO) for eligible exempt employees as comp time per calendar year. Employees may cash out up to 160 hours of accrued and unused PTO annually.
• Pre-Tax Deferred Compensation 457 Plan
• Group term life insurance
• Flexible Spending Account Options
• Tuition Reimbursement Program
• Employee Assistance Program
• Flexible Work Schedules
• Partial Telework Program
• Kaiser Medical Insurance - 50% employer covered medical through Kaiser Permanente if working 30 hours or more per week.
• Paid Sick Time - At least 40 hours or 5 days of sick leave after 90 days of employment.
• Eligible casual employees may enter as Classifc or PEPRA members if qualifying requirements are met.
• Per-Diem employees are not eligible for the Public Employee Retirement System (PERS).
• Availability of benefits are dependent upon employment eligibility status with HACLA*
  
01

What is your highest level of education?


• High School
• Associate's Degree
• Thirty college level semester units
• Sixty college level semester units
• Ninety college level semester units
• Bachelor's Degree
• Master's Degree
  
  
02

How many years of experience do you have providing counseling/case management and securing support services for low-income individuals?


• None
• 1-2 years
• 2-3 years
• 3-4 years
• 4 or more years
  
  
03

Do you have the ability to obtain Family Self-Sufficiency Case Management Certificate within one (1) year of employment?


• Yes
• No
• Required Question

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Government Administration

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