Family Resource and Support Specialist (FRSS)

One-Brooklyn-Health; New York (NY); On-site; USD 52,000 - 64,000; Full time

Job summary

One Brooklyn Health is seeking a Family Resource & Support Specialist to deliver home-based, culturally responsive services for at-risk families. You will assess needs, plan with families, and connect them to health resources to support maternal and child health.

The role requires strong knowledge of infant development, effective communication, and the ability to work evenings or weekends as needed. Bilingual candidates are preferred for some positions; travel in the community may be

Qualifications

• Must have knowledge of infants and child development.
• Ability to be non-judgmental and establish trusting relationships.
• Acceptance of individual differences; experience and humility to work with culturally diverse families.
• Willing to engage in building reflective capacity.
• Knowledge of community resources.
• Good problem-solving and practical skills.
• Microsoft Word.
• Good writing, data entry and time-management skills.
• Infant mental health endorsement is preferred.
• Bilingual (Haitian Creole/French/Spanish) required for some positions.
• Must be available for some evenings, weekends, and occasional overnight travel.

Responsibilities

• Initiates and maintains regular contact with families, primarily in their homes.
• Establishes a trusting relationship with families.
• Conducts HFNY standardized assessment and service planning.
• Supports an average caseload of 20 families.
• Provide prenatal, parenting and other health education.
• Assist families to strengthen parent-child relationships using approved tools.
• Assist parents to improve skills to optimize the home environment.
• Conduct developmental screenings and provide activities in the home.
• Assist families in attending health and human service appointments.
• Coordinate special events and group activities for parents and children.
• Engage in weekly reflective supervision and team meetings.
• Participates in outreach and education efforts.
• Attend all Hospital and HFNY trainings.
• Document all activities in accordance with requirements.
• Additional duties as assigned.

Skills

Infant development knowledge

Non-judgmental approach

Cultural sensitivity

Reflective capacity

Good writing

Time management

Education

High school diploma or equivalent

College coursework preferred

Tools

Microsoft Word

Job description

Overview

The Family Resource & Support Specialist will provide home-based and culturally responsive services. The FRSS identifies expecting families and parents of newborns who are at risk for poor health, child and family development challenges, financial insecurity, and child abuse. The goal is to support positive parent-child relationships, enhance child & family health and development, enhance family functioning and prevent child abuse & neglect. The FRSS supports families by providing intensive home visiting services, conducting an assessment, collaboratively developing a service plan and goal plan with the family, conducting perinatal depression and child development screening, and connecting families to health and community resources to meet their maternal and child health needs.

Responsibilities

• Initiates and maintains regular contact with families, primarily in their homes (some evenings and weekends as necessary).
• Establish a trusting relationship with families.
• Conducts the HFNY standardized assessment and service planning.
• Supports an average caseload of 20 families.
• Provide prenatal, parenting and other health education.
• Assist families to strengthen parent-child relationships using approved parent child interaction tool and evidence-based curriculum.
• Assist parents to improve their skills to optimize the home environment for the child’s well-being and safety.
• Conduct developmental screenings and provide activities in the home to promote healthy child development; including referrals for EIP as needed.
• Assist families in making and attending health and human service appointments, including activities related to employment and educational goals.
• Participate in the coordination and facilitation of special events and group activities for parents and children.
• Engage in weekly reflective supervision and team meetings.
• Participates in outreach, and other efforts to educate the community about the program.
• Attends all Hospital and HFNY trainings within the required timelines.
• Provides documentation of all above activities in accordance with Hospital and HFNY requirements and timelines.
• Additional duties as assigned.

Qualifications

Education

• Minimum of a high school diploma or equivalent.
• College coursework preferred.

Experience

• Must have experience working with high‑risk families in a community setting and some child-care or parenting experience.

Knowledge and Skills

• Must have knowledge of infants and child development.
• Ability to be non-judgmental and establish trusting relationships.
• Acceptance of individual differences; experience and humility to work with culturally diverse families.
• Willing to engage in building reflective capacity.
• Knowledge of community resources.
• Good problem-solving and practical skills.
• Microsoft Word.
• Good writing, data entry and time-management skills.
• Infant mental health endorsement is preferred.
• Bilingual (Haitian Creole/ French/ Spanish) required for some positions.
• Must be available for some evenings, weekends, and occasional overnight travel.

Physical Requirements

• Position requires prolonged periods of standing, reaching, walking throughout the working day.
• Position will be required to stoop, bend, lift, and carry items weighing up to 25 pounds.
• Ability to work in the field at least 3-4 days per week, conducting in-home assessments and attending community initiatives.

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and can be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., site, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of One Brooklyn Health (OBH).

OBH is an equal opportunity employer, it is our policy to provide equal opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, marital status, military status, age, gender, sexual orientation, disability or handicap or other characteristics protected by applicable federal, state, or local laws.