Family Program Facilitator & Education Coordinator

Arab-American Family Support Center; New York (NY); Hybrid; USD 52,350 - 59,500; Full time

Job summary

A community support organization in New York is seeking a Family Program Facilitator & Education Coordinator. The role involves leading family programs, delivering ESL classes, and community engagement. Candidates should be fluent in Bangla and possess strong communication skills. The position offers a hybrid work model and competitive pay.

Qualifications

• Fluency in Bangla/Bengali in addition to English required.
• Experience in two-generational programming preferred.
• Passion for the mission of the organization.

Responsibilities

• Lead innovative programming that strengthens family bonds.
• Deliver ESOL classes to adult learners.
• Create and execute a robust recruitment plan.

Skills

Fluency in Bangla/Bengali

Strong verbal communication

Experience with adult learners

Education

Experience in lesson planning

Job description

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JOB TITLE: Family Program Facilitator & Education Coordinator (Bangla Speaker Preferred)
EMPLOYMENT TYPE: Full-Time
REPORTS TO: Director of Readiness Initiatives and Adult Education
LOCATION: Downtown Brooklyn office. Hybrid-3-4 days in office.
SALARY: $30.31/hr

ABOUT AAFSC:
For over 30 years, the Arab-American Family Support Center (AAFSC) has proudly served immigrant, refugee, and marginalized communities across New York. Community is at the heart of AAFSC's work; we help families navigate government benefits, learn English, prepare for the citizenship exam, secure affordable housing, and access mental health counseling. We're also here to strengthen family bonds through parenting workshops and help young people succeed in school with academic support, social activities, and a safe space to share their experiences. We build brighter futures, one family, one story, and one community at a time.

JOB SUMMARY:
The Family Program Facilitator & Education Coordinator plays a key role in AAFSC’s Readiness Initiatives by leading innovative, two-generational programming that strengthens family bonds, supports early childhood development, and enhances adult education. This full-time position combines direct instruction, program coordination, and community engagement to deliver impactful services to immigrant and refugee families.

The Facilitator leads Caregiver-Child Bonding Circle classes using a culturally responsive 10-week curriculum designed to promote healthy child development, caregiver mental health, and school readiness. In addition, this role delivers virtual ESOL classes to adult learners, ensuring the curriculum aligns with adult learning standards and promotes English proficiency, civic engagement, and economic mobility.

DUTIES AND RESPONSIBILITIES:
Caregiver-Child Bonding Circles
Instruction & Facilitation

• Deliver the program in 10-week sessions in a safe, friendly group setting complemented by weekly individualized follow-ups.
• Use a variety of instructional techniques, including individualized instruction, small group instruction, and whole class instruction.
• As assigned by the Director, develop & write new lesson plans, or adapt existing lesson plans, to meet student needs and stated program objectives.
• Ensure all lessons and structured activities have clearly defined outcomes with measurable skill gains and/or learning goals for participants.
• Maintain active repository of curricula that is made accessible and available on organizational servers.
• In collaboration with Program Director, continuously evaluate and refine curricula and activity plans to ensure success for participants.
• Maintain active lines of communication with all participants.
• Help community members with information and referrals to internal as well as external services as needed, including assisting community members with finding information, preparing information or paperwork, & submitting information electronically.

Program Operations

• Support all impact evaluation efforts, including conducting focus groups, distributing surveys, and conducting pre- and post-assessments as structured by the Resource Development team
• Ensure all paperwork and documentation is completed in a timely manner.
• Maintain accurate attendance records.
• Report any issues in the virtual or physical classroom immediately to supervisor.

Outreach & Recruitment

• With support from the Program Director, create and execute a robust recruitment and community engagement plan to spread awareness of the Caregiver-Child Bonding Circle, Adult Education program, and AAFSC at large to local Bangla-speaking communities.
• Develop and nurture partnership with local institutions and partner organization to support outreach and recruitment.
• Make connections with other AAFSC programs to facilitate referrals to CCBC from within the organization, supporting AAFSC's wrap-around approach.
• Ensure robust enrollment of participants in quarterly CCBC's.

English for Speakers of Other Languages (ESOL) Classes

• Teach 2 virtual English classes, one in the morning and one in the afternoon, Monday-Thursday.
• Develop & write new lesson plans, or adapt existing lesson plans, to meet student needs and stated class objectives.
• Provide instruction and facilitate classroom activities in line with stated class objectives.
• Maintain accurate student attendance records.
• Ensure all lessons and structured activities have clearly defined outcomes with measurable skill gains and/or learning goals for adult participants.
• Maintain active repository of curricula that is made accessible and available on organizational servers.
• In collaboration with Program Director, continuously evaluate and refine curricula and activity plans to ensure success for adult learners attending program.
• Ensure all paperwork and documentation is completed in a timely manner.

Other duties and responsibilities

• Participate in internal and external meetings and trainings as assigned.
• Perform other duties assigned by Program Director.

BACKGROUND AND POSITION REQUIREMENTS

• Fluency in Bangla/Bengali in addition to English required.
• Strong verbal communication, facilitation, and interpersonal skills.
• Experience working with adult English Language Learners is preferred.
• Experience in lesson planning, curriculum development, and implementation of structured programming for adult learners required.
• Experience in two-generational programming working with child and caregiver is strongly preferred.
• Experience in early childhood education strongly preferred.
• Open to learning more about cultural responsiveness, trauma-informed education, and language instruction.
• Proven ability to work independently and meet deadlines.
• Passion for AAFSC’s mission and vision.
• Job contingent on pre-employment background check.
• U.S. Work Authorization required.

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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