Family Peer Support Specialist - Child Care Management

Henderson Economic Development; Henderson (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

Henderson Economic Development seeks a Family Peer Support Specialist to mentor parents/caregivers of children with emotional disabilities, building regional networks and providing advocacy and resource guidance. The role emphasizes rapid documentation, collaboration with treatment teams, and leading parent groups within the community.

The ideal candidate will coach families on communication, rights, and resource access, while ensuring timely service notes and billing per Avatar systems

Qualifications

• Experience mentoring families of children with emotional disabilities.
• Ability to locate resources and advocate for clients.
• Maintain documentation and billing within required timelines (Avatar system, 48 hours).
• Collaborate with treatment teams and lead parent groups.

Responsibilities

• Establishes and maintains a regional support and information network for parents and families of children with emotional disabilities.
• Teaches, coaches, mentors, and models communication skills and advocacy training for parents and caregivers.
• Assists parents in locating resources and understanding rights of the child regarding agencies and advocacy.
• Maintains timely documentation of services provided including Avatar billing within 48 hours of service.
• Serves as an active member or consultant for children’s treatment teams by assisting in treatment plan development.
• Establishes and maintains parent support groups throughout the community, disseminating relevant information to families and empowering leaders.
• Responds by phone or letter to parent/caregiver requests for assistance in a timely manner.
• Attends mandatory in-services, team meetings, and training programs as required.
• Fosters collaborative working relationships among leadership and management teams and programs.

Skills

Mentoring

Communication skills

Advocacy training

Resource identification

Job description

Family Peer Support Specialist - Child Care Management

The Family Peer Support Specialist provides mentoring and support to parents/caregivers of children with severe emotional disabilities through the use of various relevant modalities, primarily through use of lived experience as a parent/caregiver of child with a mental health and/or substance use disorder.

Essential Functions:

• Establishes and maintains a regional support and information network for parents and families of children with emotional disabilities.
• Teaches, coaches, mentors, and models for parents and caregivers regarding basic communication skills and advocacy training, resource identification and management, coping skill development, etc.
• Assists parents in locating available resources for their child and in understanding the rights of the child regarding these agencies and advocating for clients and families in relevant situations.
• Maintains timely documentation of services provided including billing documentation required in the Avatar system, requiring entry within 48 hours of service.
• Serves as an active member or consultant for children’s treatment teams by assisting in treatment plan development.
• Establishes and maintains parent support groups throughout the community, disseminating relevant information to families, empowering group members to assume leadership roles within the group, etc.
• Responds by phone or letter in a timely manner to parent/caregiver requests for assistance.
• Attends mandatory in-services, team meeting, and other training/educational programs as required, both internally and with external local, regional, and state organizations.
• Fosters collaborative working relationships among members of the leadership and management teams and programs.