Family Peer Support Specialist

RiverValley Behavioral Health; Henderson (KY); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits (health, dental

Vision, Telehealth)

Paid time off + 9 holidays

Retirement plan options

Tuition reimbursement + free CEUs

Clinical supervision

Wellness & employee assistance

Mileage reimbursement for work related

Public Service Loan Forgiveness (PSLF)

Job summary

RiverValley Behavioral Health is seeking a Family Peer Support Specialist to provide mentoring and support to parents/caregivers of children with emotional disabilities across a 7-county region. The role emphasizes using lived experience to empower families.

Responsibilities include establishing regional networks, coaching on advocacy, locating resources, and documenting services within 48 hours. Strong communication and collaboration skills are essential.

Qualifications

• High School diploma or GED is required.
• Must be a parent or relative caregiver who has raised a child with an emotional/behavioral/substance use disability.
• Must complete core competency training and maintain professional development to meet requirements.

Responsibilities

• Establish a regional support network for families across multiple counties.
• Teach and mentor parents on communication, advocacy, and resource navigation.
• Assist families in locating resources and understanding children’s rights.
• Document services promptly in the Avatar system (within 48 hours).
• Participate in treatment planning with children’s teams and wraparound processes.
• Create and sustain parent support groups in the community.
• Respond to parent requests by phone or letter in a timely manner.
• Attend in-services, meetings, and trainings; collaborate with teams and programs.
• Foster collaboration among leadership and staff; perform other duties as assigned.

Skills

Mentoring

Advocacy

Communication

Organization

Cultural sensitivity

Problem solving

Education

High School diploma or GED

Job description

Job Summary: Position will require frequent travel within a 7 county region

The Family Peer Support Specialist provides mentoring and support to parents/caregivers of children with severe emotional disabilities through the use of various relevant modalities, primarily through use of lived experience as a parent/caregiver of child with a mental health and/or substance use disorder.

Essential Functions:

• Establishes and maintains a regional support and information network for parents and families of children with emotional disabilities.
• Teaches, coaches, mentors, and models for parents and caregivers regarding basic communication skills and advocacy training, resource identification and management, coping skill development, etc.
• Assists parents in locating available resources for their child and in understanding the rights of the child regarding these agencies and advocating for clients and families in relevant situations.
• Maintains timely documentation of services provided including billing documentation required in the Avatar system, requiring entry within 48 hours of service.
• Serves as an active member or consultant for childrens treatment teams by assisting in treatment plan development.
• Establishes and maintains parent support groups throughout the community, disseminating relevant information to families, empowering group members to assume leadership roles within the group, etc.
• Responds by phone or letter in a timely manner to parent/caregiver requests for assistance.
• Attends mandatory in-services, team meeting, and other training/educational programs as required, both internally and with external local, regional, and state organizations.
• Fosters collaborative working relationships among members of the leadership and management teams and programs.
• Other duties as assigned.

Why Choose RiverValley?

RiverValley is now a Certified Community Behavioral Health Clinic (CCBHC), expanding access to high-quality, integrated care in the communities we serve. Join a mission-driven organization committed to clinical excellence, professional growth, and meaningful impact.

We offer:

• Competitive pay
• Comprehensive benefits (health, dental, vision, Telehealth)
• Paid time off + 9 holidays
• Retirement plan options
• Tuition reimbursement + free CEUs
• Clinical supervision
• Wellness & employee assistance programs
• Mileage reimbursement for work related travel
• Public Service Loan Forgiveness (PSLF) - eligible employer

Qualifications

Education and Experience:

• High School diploma or GED
• Must be a parent or relative caregiver with permanent legal custody who is raising or has raised a child with an emotional, social, behavioral, and/or substance use disability, and whose child had been a client of at least one state-funded service for children with SED.

LICENSURE/ CERTIFICATION:

Must successfully complete core competency training administered by the statewide family network and demonstrate an understanding of the System of Care philosophy, the Wraparound Process, etc.

Required to seek continuous professional development training in order to maintain professional status and meet Medicaid and/or SIAC requirements.

Knowledge and Skills:

• Exceptional organizational abilities.
• Must be willing to work flexible hours and be able to travel within the region served.
• Must maintain a non-judgmental attitude toward children with SED and their families.
• Must have the ability to work with families from diverse cultural, religious, racial, and socio-economic backgrounds.
• Demonstrates flexibility in problem-solving and the ability to deal with various situations that arise.
• Personal characteristics must include common sense, ability to adhere to policies, procedures, and code of ethics, demonstration of healthy boundaries, enthusiasm, team involvement, willingness to learn, open mindedness, etc.