Family Partner - Support and Stabilization

Open Sky Community Services Inc.; Worcester (MA); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Excellent Supervision

Generous paid time off

Tuition Reimbursement

Medical, Dental and Vision Insurance

403b with Employer Match

Life Insurance (100% Employer-Paid)

Equal Opportunity Employer

Paid holidays

Job summary

Open Sky Community Services in Worcester, MA seeks a Family Partner to support youth up to 22 and their families, using lived experience to build trust and empower families toward stability and recovery. The role offers a flexible hybrid schedule—office collaboration, community visits, and remote documentation and admin tasks—to help integrate family-centered services.

Qualifications include lived experience as a parent or family member who has navigated DCF services, valid driver's license, and

Qualifications

• Lived experience as a youth, parent, caregiver, or family member who has navigated services through the Department of Children and Families, required.
• Valid driver’s license, acceptable driving history and reliable transportation, required.
• Reliability, willingness to learn, and being open to new opportunities.
• Bilingual candidates highly preferred.

Responsibilities

• Uses lived experience to collaborate with the youth and their parent/caregiver, treatment providers, supports, school, and other service providers to ensure the cohesive inclusion of the parent/caregiver peer support service with all other services.
• Uses lived experience to support youth to communicate effectively and foster their communication with family, friends, allies/natural supports, providers and others.
• Practice skills related to networking, informed decision making, collaborative decision making and leadership with parents/caregivers.
• Provide psychoeducation around parenting skills and trauma.
• Ability to develop a healthy relationship with the youth and their parent/caregiver.
• This includes but is not limited to the following: listening from a parent/caregiver perspective, encouraging the youth’s and parent/caregiver’s unique gifts, and fostering communication between the youth and their parents/caregivers, friends, other natural supports, providers and others identified.

Skills

Lived experience as parent/caregiver

Bilingual candidates preferred

Job description

Job Description: Open Sky’s Support & Stabilization Services provide an array of services to support youth up to the age of 22 years and families that may be experiencing emotional and/or behavioral challenges. Services provided include groups, therapeutic services to help children remain in their home, preparation support for children reunifying with family, permanency support, skill building, increasing social connections, and providing families with community resources to meet basic needs. The goal of the program is to provide families with access to services that are tailored to their individualized strengths and needs which gives youth the greatest chance for safety, permanency, and well-being.

The Family Partner is a vital member of the team that brings lived experience as a parent, caregiver, or family member who has navigated services through the Department of Children and Families. This firsthand experience is essential to building trust, fostering hope, and empowering families as they move toward stability and recovery.

This role offers a flexible hybrid work environment that includes a combination of office-based collaboration, community-based support with youth and families, and remote work opportunities for documentation, scheduling, and other administrative responsibilities as appropriate.

Other Key Responsibilities

• Uses lived experience to collaborate with the youth and their parent/caregiver, treatment providers, supports, school, and other service providers to ensure the cohesive inclusion of the parent/caregiver peer support service with all other services.
• Uses lived experience to support youth to communicate effectively and foster their communication with family, friends, allies/natural supports, providers and others.
• Practice skills related to networking, informed decision making, collaborative decision making and leadership with parents/caregivers.
• Provide psychoeducation around parenting skills and trauma.
• Ability to develop a healthy relationship with the youth and their parent/caregiver.
• This includes but is not limited to the following: listening from a parent/caregiver perspective, encouraging the youth’s and parent/caregiver’s unique gifts, and fostering communication between the youth and their parents/caregivers, friends, other natural supports, providers and others identified.

Qualifications

• Lived experience as a youth, parent, caregiver, or family member who has navigated services through the Department of Children and Families, required.
• Valid driver’s license, acceptable driving history and reliable transportation, required.
• Bilingual candidates highly preferred.
• Reliability, willingness to learn, and being open to new opportunities.

Pay Range: $22.07/Hr. - $24.81/Hr.

About Us

At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life. Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL. At Open Sky, you’ll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond. As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives. Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today!

Benefits of Working for Open Sky Include

• Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
• Generous paid time off plan – you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays.
• Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
• We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
• Medical, Dental and Vision Insurance with Prescription Plan 403b Retirement Plan with Employer Match Life Insurance (100% Employer-Paid) Eligible employer for the Public Student Loan Forgiveness Program And more!
• Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer.
• In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.

Thank you for your interest in Open Sky Community Services - Where Your Work Matters! Open Sky Community Services, Inc. offers a wide range of services for adults, adolescents, and children experiencing mental health challenges, developmental and intellectual disabilities, substance use disorders, brain injury, homelessness and other complex challenges. Open Sky has 1,300 employees, an annual budget of over $100 million and more than 100 programs throughout the region serving more than 8,000 individuals. We support those we serve to achieve their definition of wellness, and pursue the opportunities and relationships that are meaningful to them. We help them see beyond what they thought was possible, to find their open sky. For more information, please visit www.openskycs.org.