Family Partner | Brockton

Gandara Center; Brockton (MA); On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Pet insurance

Life insurance

Mileage reimbursement

Sign-on bonus

Job summary

Family Partner position at Gandara Center in Brockton, MA. The role works with families receiving clinical services, leveraging lived experience to mentor families and navigate child-serving systems.

The Family Partner will collaborate with a clinical team, provide education and support, and help families access community resources to follow care plans and achieve treatment goals.

Qualifications

• High school diploma or HISET with 2+ years’ experience with children/adolescents/transitioning youth.
• Experience as a caregiver of youth with special needs, preferably mental health issues.
• Experience with child and family-serving systems; ability to navigate diverse agencies.

Responsibilities

• Educate caregivers and support care coordination.
• Assist caregivers in navigating child-serving systems and locating resources.
• Provide care coordination via phone, in-person, or virtual meetings and referrals.
• Identify community resources and natural supports to sustain treatment goals.
• Collaborate with a multi-disciplinary team to empower families to navigate systems.

Skills

Bi-Lingual Spanish/English

Bi-Lingual Portuguese

Driver's license

Education

High school diploma or HISET

Job description

Job Category: Operations -Community Service

Requisition Number: FAMIL003353

• Posted : September 16, 2026
• Full-Time

Locations

Showing 1 location

Brockton, MA 02302, USA

Description

Why Work for Gandara:

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

• Health, Dental, Vision, Pet and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement
• Salary Range | $50,000 - $54,000
• Sign-On Bonus | $500.00

Additional Benefits:

• Culturally Diverse population
• Clinical Licensing Support

Job Title: Family Partner

Work Location: Holyoke, MA

*Bilingual Candidates Encouraged to Apply

*EOE M/F/D/V

*Union/Non-Union

Job Summary:

The Family Partner works as part of a team directly with families who are receiving clinical services. Family Partners have lived experience because they were or still are a caregiver for a child with special needs, preferably mental health needs. Because of their experience, the Family Partner is able to work one on one with families who may be in a similar situation as they were. The Family Partner will mentor families and help them navigate the child serving systems and support them in trying to get services and follow a care plan.

Duties and Responsibilities:

• Provide education and support throughout the duration of treatment, attends care coordination meetings, and may assist the caregivers in articulating the youth's strengths, needs, and goals.
• Educates caregivers about how to effectively navigate the child-serving systems and about the existence of informal/community resources available to them and facilitates the caregiver's access to these resources. This may include:
• Support the parent/caregiver/guardian in navigating the child-serving systems and processes, fostering empowerment, including linkages to peer/parent support and self-help groups.
• Provide care coordination as clinically indicated through phone calls, in-person meetings, and/or virtual meetings with collaterals throughout their work with the youth and family, including making appropriate referrals and "warm hand offs" to follow-up providers, as indicated.
• Identify community resources and development of natural supports for youth and family to support and sustain achievement of the youth's treatment goals and objectives.
• Work closely within a multi-disciplinary team that includes a clinical team lead and counselor to provide support and interventions that teach the caregiver to navigate the child-serving system and empower them to do so on their own.

Minimum Qualifications:

• High school diploma or HISET and a minimum of two (2) years’ experience working with children/adolescents/transitioning youth.
• Experience as a caregiver of youth with special needs, and preferably a youth with mental health issues.
• Experience with children and youth, strength-based, family centered and child focused services.
• Experience in navigating any of the child and family-serving systems and teaching family members who are involved with the child and family serving systems;
• Demonstrated ability to be innovative, creative, analytical and decisive in problem solving.
• Demonstrated communications, administrative and organizational capabilities.
• Ability to work effectively with diverse populations and community agencies: School Dept., DYS, Juvenile Court, etc.
• Understanding/willingness to be part of a Program that supports youth and families 24 hours per day, 365 days a year.
• Must have a driver’s license and availability of vehicle to support Program needs.
• Bi-Lingual Spanish/English or Portuguese

The Gándara Mental Health Centerprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.