Family Partner | New Bedford

Gandara Center; New Bedford (MA); On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

Health, Dental, Vision, Pet and Life</

Paid vacations

Paid holidays

8 discretionary days

Mileage Reimbursement

Job summary

Gándara Mental Health Center in New Bedford, MA seeks a Family Partner to work with families receiving clinical services. The role emphasizes lived experience to mentor families and help them navigate youth-serving systems and services.

The Family Partner educates and supports families, attends care coordination meetings, and connects caregivers to resources and peer supports to strengthen treatment outcomes.

Qualifications

• High school diploma or HISET required.
• Bi-Lingual Spanish/English or Portuguese strongly preferred.
• Must have a driver’s license and access to a vehicle.

Responsibilities

• Provide education and support throughout treatment, attend care coordination meetings, and assist caregivers in articulating youth strengths, needs, and goals.
• Educate caregivers about navigating child-serving systems and inform them about community resources.
• Support parents/caregivers in navigating systems and facilitating connections to peer/support groups.
• Provide care coordination via phone, in-person, or virtual meetings with collaterals, including referrals and warm hand-offs.
• Identify community resources and develop natural supports to sustain treatment goals.
• Collaborate with a multidisciplinary team to empower families to navigate the system independently.

Skills

Bi-Lingual Spanish/English/Portuguese

Driver's license

Education

High school diploma or HISET

Job description

Job Category: Operations -Community Service

Requisition Number: FAMIL003352

• Posted : September 14, 2026
• Full-Time
• On-site

Locations

Showing 1 location

New Bedford, MA 02746, USA

Description

Why Work for Gandara:

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

• Health, Dental, Vision, Pet and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement
• Salary Range | $50,000 - $54,000

Additional Benefits:

• Culturally Diverse population
• Clinical Licensing Support

Job Title: Family Partner

Work Location: New Bedford, MA

*Bilingual Candidates Encouraged to Apply

*EOE M/F/D/V

*Union/Non-Union

Job Summary:

The Family Partner works as part of a team directly with families who are receiving clinical services. Family Partners have lived experience because they were or still are a caregiver for a child with special needs, preferably mental health needs. Because of their experience, the Family Partner is able to work one on one with families who may be in a similar situation as they were. The Family Partner will mentor families and help them navigate the child serving systems and support them in trying to get services and follow a care plan.

Duties and Responsibilities:

• Provide education and support throughout the duration of treatment, attends care coordination meetings, and may assist the caregivers in articulating the youth's strengths, needs, and goals.
• Educates caregivers about how to effectively navigate the child-serving systems and about the existence of informal/community resources available to them and facilitates the caregiver's access to these resources. This may include:
• Support the parent/caregiver/guardian in navigating the child-serving systems and processes, fostering empowerment, including linkages to peer/parent support and self-help groups.
• Provide care coordination as clinically indicated through phone calls, in-person meetings, and/or virtual meetings with collaterals throughout their work with the youth and family, including making appropriate referrals and "warm hand offs" to follow-up providers, as indicated.
• Identify community resources and development of natural supports for youth and family to support and sustain achievement of the youth's treatment goals and objectives.
• Work closely within a multi-disciplinary team that includes a clinical team lead and counselor to provide support and interventions that teach the caregiver to navigate the child-serving system and empower them to do so on their own.

Minimum Qualifications:

• High school diploma or HISET and a minimum of two (2) years’ experience working with children/adolescents/transitioning youth.
• Experience as a caregiver of youth with special needs, and preferably a youth with mental health issues.
• Experience with children and youth, strength-based, family centered and child focused services.
• Experience in navigating any of the child and family-serving systems and teaching family members who are involved with the child and family serving systems;
• Demonstrated ability to be innovative, creative, analytical and decisive in problem solving.
• Demonstrated communications, administrative and organizational capabilities.
• Ability to work effectively with diverse populations and community agencies: School Dept., DYS, Juvenile Court, etc.
• Understanding/willingness to be part of a Program that supports youth and families 24 hours per day, 365 days a year.
• Must have a driver’s license and availability of vehicle to support Program needs.
• Bi-Lingual Spanish/English or Portuguese

The Gándara Mental Health Centerprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.