Family Partner - ACCS

Eliot Community Human Services; Boston (MA); On-site; USD 30,000 - 33,000; Full time

Job summary

Eliot Community Human Services in Boston, MA is seeking a Family Partner to join the Adult Community Clinical Services (ACCS) division. The role provides in-home and community-based support to youth, adults, and families within a compassionate, recovery-oriented framework.

The position emphasizes lived experience, cultural and linguistic responsiveness, and collaboration with families and ACCS staff to connect clients with local, state, and federal resources.

Qualifications

• Requires a High school diploma or equivalent.
• Lived Experience with adults or youth with mental illness.
• Valid Massachusetts driver's license.

Responsibilities

• Provide in-home and community-based support to youth, adults, and families.
• Collaborate with the ACCS team to offer in-person and telephonic support, referrals, and linkage to services.
• Support parents and caregivers through advocacy, skill-building, and navigation of mental health, educational, and community systems.
• Ensure all services are culturally and linguistically appropriate while promoting strengths-based, person-centered, and recovery-oriented care.
• Assist families with treatment planning, crisis intervention, and connecting to local, state, and federal resources.

Skills

Lived Experience with mental illness

Education

High school diploma or equivalent

Tools

Massachusetts driver's license

Job description

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking Family Partners to join our Adult Community Clinical Services (ACCS) division. Adult Community Clinical Services (ACCS) provides clinically focused evidenced based interventions to adults with severe and persistent mental illness. Services are person centered and are delivered by a multidisciplinary team of professionals in either residential or community based settings.

This individual will ideally have lived experience as a caretaker for an adult or youth experiencing severe mental health and/or substance use disorders.

Responsibilities:

• Provide in-home and community-based support to youth, adults, and families assisting parents and caregivers
• Collaborate with the ACCS team and families to offer in-person and telephonic support, referrals, and linkage to services
• Support parents and caregivers through advocacy, skill-building, and navigation of mental health, educational, and community systems
• Ensure all services are culturally and linguistically appropriate while promoting strengths-based, person-centered, and recovery-oriented care
• Assist families with treatment and safety planning, crisis intervention, and connecting to local, state, and federal resources

Qualifications:

• Requires a High school diploma or equivalent
• Lived Experience with adults or youth with mental illness
• Valid Massachusetts drivers license

Schedule:

Monday-Friday, 8am-4pm

Hourly Rate: $22.77 USD - $22.77 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.