Family Partner

Brockton Area Multi-Servi; Brockton (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Time off

Paid holidays

Specialized trainings

Health and dental insurance

403B plan with discretionary match

Wellness activities

Employee assistance program

Career development opportunities

Job summary

BAMSI in Brockton, MA is seeking a Family Partner to support families navigating youth mental health services. The role centers on empowering caregivers, coordinating with care teams, and linking families to community resources.

The position emphasizes collaboration, ongoing home visits, and advocacy within CPTs. The Family Partner works directly in homes and communities, guiding families through services, IEPs, and transitions while maintaining professional boundaries and pursuing supervisory

Qualifications

• Must have lived experience as a parent/caregiver of a youth with mental health needs.
• Parent or Guardian of youth with special needs strongly preferred.
• Education options include HS diploma plus relevant experience or degrees with minimum years of experience.

Responsibilities

• Provide guidance, coaching, and support to caregivers navigating their child’s needs and services.
• Help caregivers articulate youth strengths, needs, and goals within the Care Planning Team (CPT).
• Engage families in home and community-based activities aligned with Individual Care Plans.
• Support caregivers in developing self-care strategies and connecting to peer supports and resources.
• Attend meetings (IEPs, treatment teams, hospital discharges, etc.) and assist with transition planning.
• Participate in and, when appropriate, facilitate Care Planning Team meetings.
• Conduct weekly in-person home visits and provide ongoing telephone support.
• Provide transportation to families as needed.
• Maintain professional boundaries and ethical standards at all times.
• Participate in weekly supervision (administrative, clinical, and group supervision).
• Complete timely and accurate documentation including progress notes and treatment goals.

Skills

Communication skills

Organizational skills

Interpersonal skills

Engaging families without judgment

Knowledge of community resources

Crisis support

Team orientation

Education

High School Diploma or GED

Associate degree in Human Services

Bachelor’s degree in Human Services

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Family Partner

Family First Brockton, MA, US

2 days ago Requisition ID: 3650

Salary Range: $18.00 To $20.00 Hourly

Family Partner – Family First

Location: Brockton, MA
Schedule: 30 Hours Monday - Friday 9:00 am - 3:00 pm
Hourly Rate: $18 - 20/hour
FLSA Status: Non-Exempt

Who We Are:

BAMSI has been “bringing people and services together” since 1975. Our Community Service Agency (CSA) program supports families raising youth with serious emotional disturbance (SED). We partner with caregivers to strengthen their ability to navigate complex systems, build confidence in parenting, and reduce reliance on inpatient or residential services.

What We Offer:

• Time Off – Combined vacation, personal, and cultural holiday
• Paid holidays
• Specialized Paid Trainings
• Health and Dental Insurance (based on eligibility)
• 403B plan with discretionary match
• Wellness Activities
• Employee Assistance Program
• Career Development Opportunities

Benefits vary based on position and scheduled hours.

Why BAMSI?

• Lived Experience Valued: Your experience as a parent/caregiver is essential to supporting other families
• Meaningful Impact: Help families strengthen their voice and advocate for their children
• Team-Based Model: Work within a collaborative Care Planning Team (CPT) approach
• Community-Based Work: Provide support directly in homes, communities, and systems families navigate

Why This Role Matters:

As a Family Partner, your lived experience helps families feel understood, supported, and empowered. You play a key role in ensuring caregivers’ voices are heard and that families are equipped to advocate for their children and navigate complex systems successfully.

What You’ll Do:

• Provide guidance, coaching, and support to caregivers navigating their child’s needs and services
• Help caregivers articulate youth strengths, needs, and goals within the Care Planning Team (CPT)
• Engage families in home and community‑based activities aligned with Individual Care Plans
• Support caregivers in developing self‑care strategies and connecting to peer supports and resources
• Attend meetings (IEPs, treatment teams, hospital discharges, etc.) and assist with transition planning
• Participate in and, when appropriate, facilitate Care Planning Team meetings
• Conduct weekly in‑person home visits and provide ongoing telephone support
• Provide transportation to families as needed
• Maintain professional boundaries and ethical standards at all times
• Participate in weekly supervision (administrative, clinical, and group supervision)
• Complete timely and accurate documentation including progress notes and treatment goals

Required Experience & Lived Experience:

• Must have lived experience as a parent/caregiver of a youth with mental health needs
• Parent or Guardian of youth with special needs strongly preferred

Education & Experience (one required):

• High School Diploma or GEDand minimum 2 years’ experience with children/adolescents/TAY
• Associate degree in a human services fieldand 1 year relevant experience
• Bachelor’s degree in a human services field and 1 year relevant experience

Skills & Qualifications:

• Experience navigating child- and family-serving systems (schools, behavioral health, etc.)
• Strong communication, organizational, and interpersonal skills
• Ability to engage families without judgment and build trusting relationships
• Knowledge of community resources and culturally responsive services
• Ability to support families in crisis and high‑stress situations
• Team‑oriented with the ability to work independently in the field

Additional Requirements:

• Valid driver’s license and reliable transportation required