Family Outreach Worker- Bilingual

LinkedIn - Jobboard; Santa Rosa (CA); On-site; Full time

Job summary

A leading community organization seeks a Bilingual Family Outreach Worker to join their team in Santa Rosa. This full-time position aims to enhance family engagement and support educational goals while ensuring compliance with federal and state laws. Competitive salary and benefits offered, including medical insurance and generous leave policies. Candidates should be bilingual and have experience working with children and families, with a strong focus on community resources.

Benefits

Medical insurance with employer contribution

401(K) plan with employer contributions

Generous vacation and sick leave

Employee assistance program

Qualifications

• Bilingual (Spanish/English) required.
• One year of experience working with families or children in a classroom setting.
• Basic to intermediate personal computer skills.

Responsibilities

• Responsible for the health, safety, and supervision of children.
• Implement parent curriculum and maintain full enrollment.
• Conduct home visits and parent-teacher conferences.

Skills

Strong oral and written communication skills

Knowledge of community resources

Understanding of bilingual and multicultural education

Education

12 units in Child Development

High School diploma or GED

Family Services Credential from National Head Start Association

AA in Child Development or related fields

Job description

Join to apply for the Family Outreach Worker- Bilingual role at Sonoma Community Action Network (Sonoma CAN)

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Join to apply for the Family Outreach Worker- Bilingual role at Sonoma Community Action Network (Sonoma CAN)

Description

Description

Exempt: No SALARY LEVEL: $20.25 - $24 DOE

DEPARTMENT: Early Childhood Education LOCATION: Assigned Head Start Centers

SUPERVISOR: Case Manager Supervisor HOURS: FT M-F 40 hours per week

Approval Date: Approved by: HR Director

AGENCY BACKGROUND: The objective of Sonoma Community Action Network (Sonoma CAN) is to partner with low-income families and individuals to help them achieve economic and social empowerment, build community, and advocate for social and economic justice. Sonoma CAN operates a wide variety of programs benefiting low-income Sonoma County residents.

Our Mission: Sonoma CAN is a catalyst for equitable transformation, aligning partners and resources to implement values-based, data-driven, community-led solutions that help families reach their full potential.

Our Vision: We see our Sonoma County transformed into an empowered community of thriving families where every child is raised with joy, justice, and connection.

Our Promise: Sonoma CAN changes people’s lives, embodies the spirit of hope, improves communities, and makes America a better place to live. We care about the entire community, and we are dedicated to helping people help themselves and each other.

Working at SonomaCAN

At Sonoma Community Action Network (SonomaCAN), we believe that a variety of backgrounds, experiences, and perspectives strengthen our team and help us better serve our community. We are committed to fair hiring practices and a workplace where employees are treated with respect and have the opportunity to grow professionally.

We make employment decisions based on qualifications, merit, and organizational needs. Our hiring process complies with all federal, state, and local laws related to equal employment opportunity and nondiscrimination. We welcome applicants from all backgrounds and encourage individuals who meet the qualifications to apply.

TOTAL COMPENSATION PACKAGE: The pay for this position ranges from $20.25 to $24 per hour, depending on experience. Sonoma CAN offers a generous benefits package available on the first day of the month after your date of hire that includes:

• Medical insurance through Kaiser or Sutter is 80-95% paid by the employer for employee premiums, plus 50% paid by the employer for dependent coverage
• Elective dental, vision insurance, FSA, and Accident insurance.
• Employer-paid $10k of life insurance with expandable options
• Employer-paid Long-term Disability Insurance
• 401(K) plan with a 2% contribution and an additional 1% matched contribution after one year of service
• Employee assistance program, CalPerks
• 3 weeks vacation (4 hours accrued per pay period) based on full-time work increases at 5 years of service
• 96 hours of sick time per year (4 hours accrued per pay period) based on full-time work
• 1 floating personal day
• 16 paid holidays
  
  

SUMMARY OF POSITION: Under the direction of the Case Manager Supervisor and in partnership with the Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) and Health and Family Services, implement the Family Service and Parent/Family engagement goals and objectives; recruit to ensure full enrollment in the program at all times, maintain compliance to the Head Start Performance Standards, Service Area Written Plans, Procedures, and Policies. Support teachers in the classroom with children. Carry out responsibilities in accordance with the Agency’s policies and applicable federal and state laws.

Essential Duties And Responsibilities

Duties include, but are not limited to, the following:

• The health, safety, and supervision of children in the program is essential; therefore, every employee is responsible for the health, safety, and supervision of children while they are present at the center
• Maintain full enrollment throughout the year
• Recruitment and enrollment activities as assigned
• Early Childhood Education(ECE) applications
• Intakes
• Child Returning Packets
• Responsible for implementing parent curriculum ( Ready Rosie)
• Daily do absence follow-up and documentation (Child Plus) in partnership with the lead teacher
• Complete and maintain documents (paper and electronic) for enrolling children
• Intermediate computer skills with Microsoft Office Programs (Word, Excel, and Outlook), Google suite, and data entry experience.
• Case notes and data entry in Child Plus and empowOR databases.
• Enters and maintains client information and case notes in internal and external data systems as required, including empowOR, Child Plus, Resource Connection Network and other supporting or funder required data systems.
• Supports case management data and correct coding for purposes of CalAim billing.
• Maintain current and accurate records as required by the program and ensure their confidentiality.
• Complete the Family Partnership Agreement and Family Need Assessment according to the Family Services Timeline
• Work in partnership with families, assessing their strengths, interests, and needs. Use (Strength, Need Interest Parent) SNIP Survey data to inform the next steps and set goals in partnership with families.
• Ensure that parents know of current community resources, including resources available in Sonoma Community Action Network (SonomaCAN) and Head Start; refer parents to appropriate agencies for assistance, and provide follow-up to assess effectiveness and document in Child Plus
• Provide training and education to families on using available resources and services
• Support the family in all seven Family Outcomes (PFCE Framework)
• Provide transportation as needed, with approval from your supervisor
• Provide interpretation for non-Spanish or non-English speakers as needed
• Maintain an ongoing awareness of center activities and participate as needed
• Required to support on the floor with children as needed and on the schedule determined with the Case Manager Supervisor
• Work in partnership with service area managers and center staff to better assess the needs of the children and families to ensure quality services, health follow-up, support in education goals, and program guidance for children and families as needed.
• Have a schedule to regularly be available at center drop off and/or pick up times to support staff and families, i.e., supporting transition and child goal in-kind systems, ongoing communication with family, family partnerships, etc., to support as needed.
• Conduct a minimum of two home visits and two parent-teacher conferences per program year in partnership with the lead teachers of each enrolled family. The first home visit must be done in partnership with the child’s teacher
• Responsible for monthly parent committee meetings/training in coordination with the Family Service team, the Case Manager Supervisor, and the center parent officers
• Complete the monthly parent meetings packet and attendance follow-ups required by the Family Services Timeline
• In partnership with the Family Services team, the Support program family language and cultural development and literacy plan through:
• parent committee meetings/training
• center literacy area
• home visits and conferences/family and child goals
• Community resourcing and referral
• Provide translation and interpretation in support of program services to children and families if needed.
• Serve as a resource within the Head Start program for other staff members and service areas
• Act as a liaison between Head Start, CalAim, CalCAPA, (General Child Care and Development) CCTR, the family, and the community as appropriate
• Participates in necessary training, workshops, and meetings as scheduled
• Participate in the team-building process within the program by using established communication channels in a constructive and productive manner that enhances the team effort while maintaining confidentiality
• Our agency provides services all over Sonoma County. Must be willing to accept an assignment anywhere in the county.
• Other relevant duties, as assigned
  

Requirements

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

KNOWLEDGE AND SKILLS (Basic to intermediate relates to FOW I and FOW II )

• Knowledge and use of community resources.
• Working knowledge of the principles and practices of adult learning styles.
• Understanding of the principles of bilingual and multicultural education.
• Basic to intermediate personal computer skills with word processing and email experience.
• Strong oral and written communication skills.
• Knowledge of and sensitivity to culturally diverse groups and persons from low-income families.
• Basic to Intermediate skills in reading, analyzing, and interpreting procedures and governmental regulations.
• Basic to intermediate ability to write reports and correspondence. Intermediate ability to effectively present information and respond to questions from groups of parents, children, and staff.
• Basic to Intermediate ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Basic to Intermediate ability to solve practical problems and deal with a variety of situations with good judgment
• Intermediate ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  
  

PERSONAL CHARACTERISTICS

• Highly dependable, takes initiative, has good judgment, and is able to function with minimal supervision
• Actively engage in the growth & development of all children and in building partnerships with families.
• Works effectively in a team environment and actively participates in joint problem-solving; willingly cooperates with colleagues
  
  

Fow i

REQUIRED EDUCATION AND EXPERIENCE:

• Must have 12 units in Child Development (or, upon hiring, must complete within 18 months)
• Family Services Credential from National Head Start Association (or, upon hiring, must be completed within 18 months)
• One year of experience working with families or working with children in a classroom setting.
  
  

Fow Ii

• AA in Child Development, Human Development, Family Relations, related fields or equivalent combination of education and experience.
• Must have 12 units in Child Development (or, upon hiring, must complete within 18 months)
• Family Services Credential from National Head Start Association (or, upon hiring, must be completed within 18 months)
• Three years of experience in a position working with families or working with children in a classroom setting.
  
  

In Addition To The Above

• Bilingual, Spanish/English required. Upon successful completion of our bilingual test, you will be eligible to receive bilingual pay on top of your determined hourly wage.
• High School diploma or GED or equivalent
• Valid California Driver's License and a properly insured vehicle for use on the job
  
  

Prior to beginning work, one must be able to

• Pass the Community Care Licensing criminal record clearance,
• Be up to date on immunizations
• Have a current (within one year) TB clearance
• Have a current Health Screening Report from your primary physician.
• Have a current California Mandated Reporter Certificate (or complete upon hire)
• Have a current CPR/1st Aid Certification (or complete upon hire)
  
  

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee occasionally is required to sit at a desk and sometimes use a computer. The employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee drives, approximately 15% of the time, to meetings, sites, training, recruitment, and home visits as scheduled throughout the year. The employee spends approximately 50% of the time writing and/or keyboarding. The employee spends approximately 35% of the time in the classroom on the floor.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee works mostly inside and sometimes in outside weather conditions. The noise level in the work environment is usually moderate and sometimes noisy.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Civic and Social Organizations

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