Family Kitchen associate

FedEx Family House; United States; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Salary Daily Pay!

Team Member Hotel Discount Program

Uniforms Provided

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Awards and Recognition programs

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality is seeking a hotel cleaner responsible for maintaining lobby and public spaces in a clean, orderly condition according to standard procedures. You will ensure safety and assist guests with requests while upholding high service standards.

The role involves dusting, vacuuming, cleaning restrooms, stocking supplies, and reporting issues. A customer-focused, friendly demeanor and reliability are essential for this position at our US properties.

Qualifications

• High school diploma or equivalent experience.
• No formal experience required for the position.

Responsibilities

• Dust and polish furniture, fixtures and window frames.
• Vacuum upholstery, drapery, and carpeting.
• Clean / maintain hallways and surrounding areas, public elevators (inside and outside), elevator landings and vending area.
• Clean and shine all glass and metal surfaces.
• Empty all smoking materials from ash urns; remove trash to dumpster.
• Clean offices as assigned.
• Clean public restrooms and stock with supplies.
• Stock housekeeping cart with all necessary supplies.
• Fulfill guest requests and handle guest problems/complaints as they may arise to achieve customer satisfaction.
• Report any missing articles, damage or mechanical problems to the Supervisor.
• Turn in all articles left in guest rooms to the Supervisor to log in Lost and Found.
• Secure and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
• Perform other duties as assigned, requested or deemed necessary by management.
• Maintains a friendly, cheerful and courteous demeanor at all times.

Skills

Guest service

Communication

Education

High school diploma or equivalent

Job description

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here. Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company

POSITION PROFILE

Maintain lobby and public space areas, as assigned by management, in a clean and orderly condition according to standard procedures in a safe, accident-free manner.

ESSENTIAL RESPONSIBILITIES

• Dust and polish furniture, fixtures and window frames
• Vacuum upholstery, drapery, and carpeting
• Clean /maintain hallways and surrounding areas, public elevators (inside and outside), elevator landings and vending area
• Clean and shine all glass and metal surfaces
• Empty all smoking materials from ash urns; remove trash to dumpster
• Clean offices as assigned
• Clean public restrooms and stock with supplies
• Stock housekeeping cart with all necessary supplies
• Fulfill guest requests and handle guest problems/complaints as they may arise to achieve customer satisfaction
• Report any missing articles, damage or mechanical problems to then Supervisor
• Turn in all articles left in guest rooms to the Supervisor to log in Lost and Found
• Secure and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property
• Perform other duties as assigned, requested or deemed necessary by management
• Maintains a friendly, cheerful and courteous demeanor at all times

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

High school diploma or equivalent experience. No formal experience required for the position. Constantly pushing supply cart from room to room, carrying tote tray with replacement amenities from department to assigned floor, arranging drapery and replacement linen, carrying dirty linen to laundry chute, operating vacuum. Communicate information, respond to question, and provide directions and hotel services to guests, vendors, staff member and management.

PHYSICAL DEMANDS

Continuous Standing as needed Lift, pull, push, bend, and move items to support the hotel and outlets.

BENEFITS PACKAGE

• Competitive Salary Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance and other supplemental options
• Paid PTO
• 401k with employer match
• Team Member Awards and Recognition programs throughout the year
• Food and Beverage Discounts
• Tuition Reimbursement

ABOUT OUR COMPANY

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission to go beyond hospitality by creating memorable experiences and lasting connections with our guests. It's our uncomprising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun. We love what we do! We set the bar high and we are relentless in our pursuit to re-define hospitality.