Family Health Worker - Dental

Charles B. Wang Community Health Center, Inc; New York (NY); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Disability insurance

Life insurance

403(b) retirement savings plan

Flexible spending accounts for transit

Job summary

Charles B. Wang Community Health Center, Inc. is seeking a Family Health Worker - Dental in New York, NY. The role focuses on coordinating patient treatment plans, verifying insurance, and managing referrals to ensure continuity of care.

The successful candidate will support patients and families, communicate about referral procedures, and help schedule specialist appointments, with a strong emphasis on accessibility and care coordination.

Qualifications

• Two years community college or equivalent is required.
• One to two years of community health or health care experience is preferred.
• Bilingual in English/Chinese highly preferred.

Responsibilities

• Coordinate patient treatment plans and care needs.
• Verify insurance coverage and assist with resolving insurance-related issues.
• Review and attach required documentation for claim submission.
• Manage, track, and facilitate routine and urgent patient referrals.
• Help patients identify appropriate specialists and schedule appointments.
• Obtain consultation notes and specialist reports for the health center.
• Educate patients and families about referral procedures and the importance of attending specialist appointments.
• Serve as a point of contact for referral-related questions and concerns.
• Generate weekly referral and test-tracking reports using OCHIN Epic.
• Follow up with patients after specialist visits to support continuity of care.

Skills

Bilingual English/Chinese

Education

Two years community college or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Family Health Worker - Dental

Full Time New York, NY, US

4 days ago Requisition ID: 1081

Salary Range: $40,000.00 To $46,000.00 Annually

Responsibilities

• Coordinate patient treatment plans and care needs.
• Verify insurance coverage and assist with resolving insurance-related issues.
• Review and attach required documentation for claim submission.
• Manage, track, and facilitate routine and urgent patient referrals.
• Help patients identify appropriate specialists and schedule appointments.
• Obtain consultation notes and specialist reports for the health center.
• Educate patients and families about referral procedures and the importance of attending specialist appointments.
• Serve as a point of contact for referral-related questions and concerns.
• Generate weekly referral and test-tracking reports using OCHIN Epic.
• Follow up with patients after specialist visits to support continuity of care.
• Perform other duties as assigned

Minimum Qualifications

• Two years community college or equivalent
• One to two years community health or health care experience
• Bilingual in English/Chinese highly preferred
• Medical insurance
• Employer-paid dental, vision, disability and life insurance
• 403(b) retirement savings plan
• Flexible spending accounts for transit, parking, health and dependent care
• Paid time off (28 days for the first year of employment)
• Employee Assistance Program
• Employee Discount Programs
• Tuition reimbursement for eligible employees, and
• The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program