Family Health Advocate – BIH (Community Services II)

City of Pasadena, CA; Pasadena (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

City of Pasadena Public Health Department seeks a Community Services Representative II to serve as a Family Health Advocate for the Black Infant Health program, delivering prenatal and postpartum sessions and coordinating Life Planning with clients in Pasadena, CA.

The role requires cultural competence, strong communication, data entry, and collaboration with group facilitators; occasional evenings/weekends may be required. Grant funding through June 30, 2027.

Qualifications

• Graduation from high school or GED equivalent.
• Two years of community service experience providing direct services to the target population and performing tasks related to the program.

Responsibilities

• Works as a Case Manager to clients of the BIH Program.
• Conducts case management services that align with identified needs of each participant.
• Responsible for the development of a Life Plan that is on-going throughout the intervention.
• Completes all prenatal and postpartum assessments.
• Provides ongoing identification of specific concerns/needs and referral to services outside of BIH as needed based on Life Planning meetings.
• Maintains awareness and familiarity with local community and social services for client referrals.
• Enters data related to case management, Life Planning, etc. in a timely and accurate manner.
• Coordinates and consults with group facilitators to ensure that case management goals are linked to group session goals.
• Attends CDPH/MCAH-sponsored BIH Basic Training as well as subsequent BIH Advanced Trainings.
• Maintains confidentiality and adheres to HIPAA regulations.
• Participates in community activities to promote the BIH Program and to provide general information regarding health services available; conducts community presentations.
• Participates in case conference activities.
• Assists with prenatal and postpartum group sessions as needed.
• Proficient in the use of MS software.
• Assesses and comprehends community problems and recommends and implements appropriate courses of action.
• Assists with developing and facilitating client and community classes as needed.
• Prepares correspondence and reports and maintains data and programmatic records as necessary.
• Assist with set-up and teardown during Outreach Activities.
• May be assigned to work on special projects.

Job description

City of Pasadena Public Health Department seeks a Community Services Representative II to serve as a Family Health Advocate for the Black Infant Health program, delivering prenatal and postpartum sessions and coordinating Life Planning with clients in Pasadena, CA.

The role requires cultural competence, strong communication, data entry, and collaboration with group facilitators; occasional evenings/weekends may be required. Grant funding through June 30, 2027.