Family Engagement Coordinator

BCFS; Harlingen (TX); On-site; USD 36,000 - 56,000; Full time

Job summary

BCFS Health and Human Services in Texas seeks a Family Engagement Coordinator to coordinate the Parent Advisory Committee, gather family feedback, and develop quarterly outreach plans. The role emphasizes culturally sensitive outreach, training families, and documenting services in PEIRS (DFPS) Salesforce BCFS databases.

The position requires a high school diploma with 3 years of related experience (or a BA substitution), strong communication skills in English, and ability to travel to serve

Qualifications

• High school diploma or equivalent; 3 years related direct experience required.
• Bachelor's degree may substitute for experience.
• Preferred related field for degree.

Responsibilities

• Coordinate the Parent Advisory Committee.
• Solicit and share family feedback with the PAC for analysis, strategy development, and service coordination.
• Develop, review, and revise a quarterly outreach plan with the support of the PAC.
• Conduct family surveys to assess needs and review results with the PAC.
• Partner with the PAC to host parent-led events, initiatives, parent cafes, and other workshops.
• Provide targeted outreach and recruitment of participants for FRC activities to identify underserved populations.
• Provide/facilitate training for families on self-advocacy and leadership.
• Establish and maintain a trusting and professional working relationship with families by providing regular contact.
• Record all group and individualized services and activities in PEIRS (DFPS) Salesforce (BCFS) databases.

Skills

PAC coordination

Community outreach

Survey administration

English communication

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Job description

It's a great feeling to work for a company that does so much good for others around the world!Education: Required – High school diploma or equivalent.Preferred – Bachelor’s degree in a related field.Experience: Required – With a high school diploma, at least 3 years related direct experience.Preferred – With bachelor’s degree may substitute for experience.Job Summary: The Family Engagement Coordinator is responsible for using soundprofessional judgment and best practices to ensure quality services areprovided to the service population while maintaining compliance withestablished program standards.Essential Functions:1. Coordinate the Parent Advisory Committee (PAC) and ensure members are activelyengaged in program decision-making.2. Solicit and share family feedback with the PAC for analysis, strategy development, andservice coordination.3. Develop, review, and revise a quarterly outreach plan with the support of the PAC.4. Conduct family surveys to assess needs and review results with the PAC.5. Partner with the PAC to host parent-led events, initiatives, parent cafes, and otherworkshops.6. Provide targeted outreach and recruitment of participants for FRC activities to identifyunderserved populations.7. Provide/facilitate training for families on self-advocacy and leadership.8. Establish and maintain a trusting and professional working relationship with families byproviding regular contact.9. Record all group and individualized services and activities in a complete, concise, andtimely manner utilizing program forms into PEIRS (DFPS) Salesforce (BCFS) databases.Measurable Deliverables:1. Document all attendance on a weekly basis in all platforms.2. Attend all required annual trainings.3. Provide community education on child development, parenting, or other topics requestedby the PAC monthly.4. Collaborate with the supervisor to develop updates, reminders, and communityeducation information monthly.5. Meet with supervisor on a bi-weekly basis to evaluate status of families on caseload.6. Meet all deliverables as outlined in the contract.7. Demonstrate the ability to:a. Respond sensitively and competently to the service population’s cultural andsocio-economic characteristics.b. Communicate effectively in writing and verbally in English.c. Work in a fast-paced environment.d. Maintain computer literacy required to meet the responsibilities of the position.e. Work effectively and without intensive supervision both independently and as amember of a multidisciplinary team.f. Travel as needed.8. Other job duties as assigned per grant requirements.Requirements:1. Maintain certificates required for the position including but not limited to First Aid andCPR.2. Valid Texas Driver’s license with a clear driving record and reliable transportation.3. Pass a pre-employment drug screen and random drug screens.4. Provide proof or work eligibility status upon request.5. Pass a pre-employment and biennial criminal background and motor vehicle check(fingerprints needed if applicant has lived out of state within the past 5 years).BCFS Health and Human Services, is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive a COVID vaccination and an annual Influenza vaccination or obtain an approved exemption from BCFS Health and Human Services, as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.English (United States)If you like to work with people that believe they can make a difference in the world, this is the company for you!EEO StatementIn accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.#LI-Other#LI-Associate#LI-Full-time