Family Development Coach

Children's Aid Society; New York (NY); Hybrid; USD 41,000 - 51,000; Full time

Job summary

Children's Aid Society is seeking a Family Development Coach at the Salome Urena Campus in New York City. The role uses a case management framework to identify barriers, assess needs, and help participants set and pursue goals related to education, career exploration, and family stability.

The incumbent collaborates with internal resources and external providers to ensure comprehensive support for participants.

Qualifications

• Bachelor's Degree required; master's degree preferred.
• Experience working with adult students in urban, public education settings.

Responsibilities

• Understand and promote the organization's Mission, Vision, and Core Values to ensure policy alignment.
• Work with the Adult Program and site leadership to identify, assess and support students' needs.
• Schedule weekly check-ins with students on caseload.
• Document interactions to track progress of services and plans.
• Attend weekly staff meetings to share concerns and summarize student progress.
• Maintain communication with the Adult Program Coordinator on emergencies or concerns.
• Develop individual work plans with students to outline strategies and outcomes.
• Perform other duties as assigned.

Education

Bachelor's Degree

Master's degree

Job description

Salary: $30 - $37/hr

Position Summary: The Salome Urena Campus Family Development Coach will use case management framework to address participant challenges and remove barriers that may impede their success in the program. Together with the participant, the Family Development Coach will assess and prioritize needs, plan and develop goals for themselves and their families, review options for continued education and career exploration, and re-evaluate these plans and goals throughout the program. They will also utilize CA's internal resources to support with concrete needs as well as explore external providers to ensure that participants' needs are addressed in a comprehensive manner.

Children's Aid Mission:

To help children in poverty to succeed and thrive. We do this by providing comprehensive support to children and their families in targeted high-needs New York City neighborhoods. Children's Aid annually serves children and their families at over 40 sites in New York, as well as through three national program models. Children's Aid is concentrating its efforts on creating cradle-through-college pathways in high-need neighborhoods, with a focus on children's health, family stability, education, and social and emotional development.

Culture and Values

We put children, youth, and families first: We listen to and incorporate the voices of children, youth and families in all that we do.

We seek equity and transformation in our communities: We courageously work within and outside systems to create opportunities for children, youth and families.

We strive for excellence: We hold ourselves to the highest standards and are committed to continuous learning and improvement.

We are powered by collaboration: Our work is stronger when we trust, partner, and respect each other and the communities we serve.

We are driven by compassion: We lead with kindness, care, and empathy and believe in the endless potential of the people we serve and our team.

Essential Duties and Responsibilities:

• Understand and promote the organization's Mission, Vision, and Core Values to ensure alignment with organizational policies and procedures.
• Work with the Adult Program and site leadership to identify, assess and support students' needs.
• Schedule weekly check-ins with students on caseload.
• Document interactions (phone calls, office visits with students, collateral contacts) to track and monitor progress of services and/or intervention plan.
• Attend (or be represented at) weekly staff meetings to share concerns and/or challenges and to present a summary of how students are doing.
• Keep Adult Program Coordinator informed of emergency requests/concerns raised by students on caseload.
• Work with students, as partners, to develop individual work plans that will outline strategies and outcomes that will ensure their success in the areas they identified as goals.
• Perform other duties as assigned.

Minimum Qualifications:

• Bachelor's Degree required, master's degree preferred.
• Experience working with adult students in urban, public education settings

Key Competencies:

• Highly effective in motivating, stimulating, and engaging students around academic and personal success.
• Highly organized and able to demonstrate sound judgment.
• Detail oriented and an effective listener.
• Highly skilled in verbal and written communication skills.

It is the policy of Children's Aid to provide equal employment opportunity to all employees and applicants for employment and is dedicated to maintaining a work environment that is free from harassment and discrimination. Children's Aid will not tolerate discrimination, harassment, retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner and will take appropriate corrective action, if and where warranted. Children's Aid prohibits retaliation against employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy.

Children's Aid will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner and will take appropriate corrective action, if and where warranted. Children's Aid prohibits retaliation against employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy.

The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration with the team. This flexibility is essential for maintaining seamless communication, fostering teamwork, and ensuring the smooth operation of the department's processes. The position's requirements are subject to periodic review and adjustment based on organizational needs and changes in work dynamics.

Behaviors

• Thought Provoking - Capable of making others think deeply on a subject
• Team Player - Works well as a member of a group
• Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated - Devoted to a task or purpose with loyalty or integrity

Education

• Masters (preferred)
• Bachelors (required)

Experience

Experience working with adult students in urban, public education settings (required)

Skills

• Youth Development (preferred)
• Problem Solving (preferred)
• Attention to Detail (preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.