Family Connect Housing Navigator

City Care Inc; Oklahoma City (OK); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, vision

401K plan

Job summary

City Care Inc. is seeking a organized Navigator to work with families and vulnerable individuals on a flexible schedule in a grant-funded four-year term. You will coordinate school enrollment for children, develop individualized family plans, and provide case management and crisis intervention.

The role focuses on connecting families to resources, promoting housing stability, documenting progress, and collaborating with community partners in OKC. Bilingual skills are a plus.

Qualifications

• Previous experience in case management, recovery, or justice work.
• Ability to use a computer and enter data accurately.
• HMIS experience preferred.

Responsibilities

• Carry out the mission, vision and values of City Care.
• Know resources in the community and develop a network of contacts.
• Coordinate school enrollment for children accompanying families.
• Develop individualized plans with families and monitor service plans.
• Provide case management, crisis intervention and direct support to families.
• Promote housing stability and document progress in the records.
• Ensure case notes and weekly documentation are updated and compliant.
• Manage donation inventory and coordinate with volunteers to replenish supplies.
• Exceed the minimum weekly face-to-face meetings with families.
• Facilitate in-house group meetings and community activities.
• Attend weekly staffing and community meetings and maintain confidentiality.

Skills

Case management

Data entry

Interagency collaboration

Bilingual (optional)

Tools

HMIS

Computer skills

Job description

All Jobs > Family Connect Housing Navigator

City Care exists to do the work few others are willing to do. We believe in the intrinsic value of every person.

It is with love and compassion that we walk alongside neighbors who are often overlooked in our community. We provide food for the hungry, relief for the hurting, and hold space for complete restoration of lives that have gotten off course. With enough endurance, we witness, firsthand, remarkable stories of transformation.

Still reading? Great! Now more about the position.

Position Description:

We are looking for a very organized and task-oriented Navigator who is well equipped to work with

families with children as well as vulnerable single women and men on a flexible schedule. This is a grant-funded position with a four-year contract term, contingent on the availability and duration of grant funding.

Requirements

Responsibilities include but are not limited to:

1. 1.Carry out the mission, vision and values of City Care.
2. 2.Know the resources available in the community and develop a network of contacts.
3. 3.Coordinate school enrollment for children accompanying families.
4. 4.Develop individualized plans with families by working to identify their self-directed goals. Improve resident outcomes by collaborating to develop, monitor, and evaluate service plans.
5. 5.Provide case management assistance, resource development, crisis intervention and direct support to families both in the City Care shelter and in various places in the OKC community. This includes but is not limited to document recovery, collaboration with OKC’s Continuum of Care and other partner agencies to leverage resources to facilitate progress and forward motion.
6. 6.Promote housing stability for each incoming referral by documenting progress, resource linkages, and contacts in the electronic record.
7. 7.Ensure ROI’s, case notes and weekly documentation is updated and in compliance with best practices.
8. 8.Manage donation inventory in family suites and collaborate with Volunteer Coordinator to replenish stock when needed in family suites at Night Shelter. (Diapers, clothing, laundry detergent, etc.)
9. 9.Exceed the minimum expectation of weekly face-to-face meeting with families.
10. 10.Facilitate in-house group meetings and social activities in the community.
11. 11.Attend weekly staffing and community meetings as designated. Uphold professional confidentiality

Requirements:

Previous experience in case management, recovery, or justice work. Or previous experience working with adults and children living with disabilities.

Ability to use a computer and accurately enter data into a database. HMIS experience preferred.

Pre-employment background check, driving record, and drug test.

Must have a current Oklahoma driver’s license, reliable transportation and updated car insurance.

Preferred:

Professional experience navigating mental and physical health systems, benefits and resources

Previous shelter experience Behavioral Health Case Manager II Peer Recovery Support Specialist or previous work or lived experience in a recovery environment

Bi-lingual (English/Spanish) preferred but not required

This position is fully grant funded for a four-year term

Benefits Package:

• Benefits for full-time employees begin on the first day of the month following date of hire.
• Benefits include medical, dental, vision and company sponsored 401K plan