Family & Community Services (FCS) Aide - (1939)

Blue Valley Community Action Partnership; Nebraska; Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid holidays and generous paid time‑o

Medical, Dental, and Vision Insurance

Basic Life and AD&D Insurance

Voluntary Life Insurance

Short-Term and Long-Term Disability

EAP

403(b) Retirement Plan

Job summary

Blue Valley Community Action Partnership is seeking a friendly, organized FCS Aide to join our Family and Community Services team. This position serves as the first point of contact for individuals seeking assistance and helps connect community members with BVCA programs and resources.

The role supports the food pantry, thrift store, and community programs with clerical tasks, inventory, and outreach, while delivering excellent customer service in a mission-driven environment.

Qualifications

• High school diploma.
• Strong customer service and communication skills.
• Intermediate proficiency with Microsoft Word, Excel, Outlook, and internet navigation.
• Ability to organize multiple tasks while working independently and as part of a team.
• Valid driver's license, reliable insured transportation, and a good driving record.
• Ability to successfully pass required background checks.

Responsibilities

• Welcome clients and visitors while providing outstanding customer service.
• Answer phones and provide information about BVCA programs and community resources.
• Assist with clerical duties including filing, recordkeeping, data entry, and preparing documents.
• Support daily operations of the food pantry by receiving donations, stocking shelves, preparing food orders, and maintaining inventory.
• Assist with Commodity Supplemental Food Program (CSFP) distributions.
• Help operate the BVCA thrift store by sorting donations, assisting customers, operating the cash register, and maintaining an organized shopping environment.
• Maintain accurate records and ensure confidentiality of client information.
• Support outreach activities and work collaboratively with staff, volunteers, and community partners.

Skills

Customer service

Communication

Organizational skills

Driving

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Outlook

Internet navigation

Job description

Family and Community Services (FCS) Aide

Blue Valley Community Action Partnership (BVCA)

Help make a difference in your community every day.

Blue Valley Community Action Partnership (BVCA) is seeking a friendly, organized, and service-oriented Family and Community Services (FCS) Aide to join our Family and Community Services team. This position serves as the first point of contact for individuals seeking assistance and plays an important role in connecting community members with resources while supporting our food pantry, thrift store, and community programs.

32 hrs/week with Full Time benefits

If you enjoy helping others, providing excellent customer service, and working in a meaningful, mission-driven environment, we'd love to hear from you!

What You’ll Do

As an FCS Aide, you will:

• Welcome clients and visitors while providing outstanding customer service.
• Answer phones and provide information about BVCA programs and community resources.
• Assist with clerical duties including filing, recordkeeping, data entry, and preparing documents.
• Support daily operations of the food pantry by receiving donations, stocking shelves, preparing food orders, and maintaining inventory.
• Assist with Commodity Supplemental Food Program (CSFP) distributions.
• Help operate the BVCA thrift store by sorting donations, assisting customers, operating the cash register, and maintaining an organized shopping environment.
• Maintain accurate records and ensure confidentiality of client information.
• Support outreach activities and work collaboratively with staff, volunteers, and community partners.

Qualifications

Required

• High school diploma.
• Strong customer service and communication skills.
• Intermediate proficiency with Microsoft Word, Excel, Outlook, and internet navigation.
• Ability to organize multiple tasks while working independently and as part of a team.
• Valid driver's license, reliable insured transportation, and a good driving record.
• Ability to successfully pass required background checks.

Preferred

• Two years of experience in human services, customer service, or a related field.

Why Join BVCA?

At BVCA, our mission is to overcome poverty by meeting basic needs, helping people grow, and collaborating in our communities. Every member of our team contributes to making a positive impact in the lives of the individuals and families we serve.

We offer:

• Paid Holidays and generous paid time off
• Medical, Dental, and Vision Insurance
• Basic Life and AD&D Insurance
• Voluntary Life Insurance
• Short-Term and Long-Term Disability Insurance
• Accident, Cancer, and Hospital Confinement Indemnity Plans
• Employee Assistance Program (EAP)
• 403(b) Retirement Plan

Apply Today!

If you're passionate about serving your community and making a difference in the lives of others, we'd love to have you join the Blue Valley Community Action Partnership team.

Blue Valley Community Action Partnership is an Equal Opportunity Employer.